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- All HBS Web (273)
- Faculty Publications (23)
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- 01 Dec 2011
- News
At Your Service
Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your... View Details
- 19 Sep 2012
- News
On a Sound Track
ANDRUS: Unemployed at graduation, an unlikely and inspiring odyssey takes him from his parents’ basement to the corner office of a company on the cutting edge. Photos by August Miller HBS Alumni of a certain vintage might recall a... View Details
- 01 Jun 2001
- News
"Unheard Voices" Brings to Light Three Centuries of American Women at Work
contributing to the family’s livelihood by spinning yarn, weaving cloth, sewing quilts, and producing other clothing and textile items for sale or trade. When she died, her husband’s second wife, Deliverance, took over these tasks and was... View Details
- 01 Jun 2002
- News
Faculty Debates Lessons from Enron's Collapse
In early April, nearly ninety HBS faculty members came together for a half-day symposium on “Strategy, Values, and Governance in the Rise and Fall of Enron.” Organized by the School's Division of Research and moderated View Details
- 01 Mar 2012
- News
Robots to the Rescue
approach to order fulfillment is based on the disarming efficiency of small, battery-powered, orange mobile robots. When orders are received, the robots are directed by a complex software application to find and retrieve the desired... View Details
- 01 Sep 2023
- News
In My Humble Opinion: Futures Investor
In the half-century since his graduation, Theodore Roosevelt IV (MBA 1972) has earned widespread respect as both a forward-thinking investment banker and an influential activist through his efforts to address climate change and preserve public lands. For much of that... View Details
- 01 Apr 2001
- News
Beyond the Rim: New Paths to Success in Asia
Businesses in the Asia-Pacific region today are caught up in a dizzying swirl of economic, cultural, political, technological, and social change. Enormous opportunities await managers who can harness these powerful currents to drive their business forward, but their... View Details
- 01 Jun 2002
- News
Up to the Challenge: Martin Gonzalez - Quiet Courage
Photography by Robert Schoen If I take one overall impression away from HBS, it's that everyone here has a powerful story to tell,” says Martin Gonzalez, a lanky Chilean whose own life story took a dramatic turn during his first year at... View Details
- 01 Jun 2023
- News
Buy Big, Sell Small
cofounder of ApnaKlub, a wholesale digital platform that helps kirana owners aggregate their buying power and access credit tools and other services. “These are micro businesses that run on tight margins. If shopkeepers run out of something, they have to travel to a... View Details
- 25 Aug 2022
- News
Action Plan: Fired Up
indie-music enthusiasts whose lifestyles were in sync with the company’s small, young workforce, he notes, “We didn’t have to wonder what our consumers would like; we shared their passions.” When he accepted the job at the then-Oregon-based Traeger in 2014, Andrus was... View Details
- 01 Sep 2014
- News
Groundwork
a 2016 completion date. That project broke ground in April, just four months after the doors opened on Tata Hall [2], its neighbor to the east. To the north, along a sidewalk bordered by green-draped construction fencing, Baker Hall is... View Details
- 01 Dec 2013
- News
Case Study: Citizen Buffett
INK-STAINED ORACLE: Buffett's Media General bid focused on small-town papers. AP Photo/Nati Harnik by Deborah Blagg In 2012, legendary investor Warren Buffett made a bid to buy... View Details
- 01 Apr 1996
- News
Technology for Learning's Sake
initiative's rapid progress has been aided greatly by the strength of the technology groundwork that has been established at the School over the past few decades. "This is not something brand new," notes Professor F. Warren McFarlan,... View Details
Keywords: by Deborah Blagg; photo by David Zadig
- 01 Dec 2001
- News
September 11: A Community Reflects
Cash. She elaborated on the community theme, noting, "I've been touched by the dedication with which my former classmates checked on one another's safety and also by the well wishes that have come in from... View Details
Keywords: Susan Young;Deborah Blagg
- 01 Mar 2008
- News
Classroom Legend
that he was in that day — and ready to talk about teaching. — Deborah Blagg is a freelance writer and former HBS Alumni Bulletin editor. Related Links Reflections on the “Artistry” of Teaching HBS Career... View Details
- 01 Sep 2020
- News
Maintaining a Resilient Democracy
nationwide high school use.“Sometimes—as in the lead-up to the Civil War—they were right. But more often, times of heightened conflict and concern were when we fought the hardest to revitalize democracy by engaging together in the process... View Details
Keywords: Deb Blagg
- 06 Dec 2021
- News
Vision: Sound Science
20,000 adults and children in the United States and Europe who are living with profound hearing impairment caused by a specific type of gene mutation. “There are more than 150 genes linked to hearing loss,” explains cofounder Manny Simons... View Details
Keywords: Deb Blagg
- 01 Dec 2017
- News
Yoga Inc.
Above: photo by Kevin Frayer/Getty Images On a late summer day in Portsmouth, New Hampshire, in a large carpeted room with a colorful cloth tacked over a dropped fiberboard ceiling, Bob Vaccaro (MBA 1970), short white hair, eyes crinkled... View Details
Keywords: Deborah Halber
- 01 Sep 2003
- News
Books
in this way holds great promise, Thomke writes, “and may generate innovations that companies simply cannot imagine today.” — Deborah E. Blagg Becoming a Manager (second edition) View Details
- 01 Mar 2012
- News
Where Innovation Rules
incubators of innovation. Issue Focus: Innovation Innovating in Your Business Will This Alum Change Education? HBS Simulations Go High-Tech A Lesson in Israeli Entrepreneurship In the modern era, beginning after World War II, business’s status quo has been challenged... View Details