by David A. Garvin - Publications - Faculty & Research

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

09 Sep 2014
First Look

First Look: September 9

Publications September 2014 Cambridge University Press Consumer Lending in France and America: Credit and Welfare By: Trumbull, Gunnar Abstract—Why did America embrace consumer credit over the course of the twentieth century, when most other countries did not? How... View Details

Keywords: Sean Silverthorne

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

Summing Up What Role Will Management Play in Saving US Health Care? The verdict is in, according to respondents of this month's column: Problems confronting health care in the US are much larger and broader than those that can be solved View Details

Keywords: by Jim Heskett; Health

19 Feb 2014
Research & Ideas

Racist Umpires and Monetary Ministers

pitcher throws the ball. How much would you expect the race of the umpire and the pitcher to determine the outcome of the call? That's the question Christopher A. Parsons, Harvard Business School visiting associate professor in the... View Details

Keywords: by Michael Blanding; Sports; Information; Publishing

10 Sep 2024
Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

some become more successful—but led others down the wrong path, says Rembrand Koning, the Mary V. and Mark A. Stevens Associate Professor of Business Administration at Harvard Business School. How much strategic insight and profit boost... View Details

Keywords: by Ben Rand

Research Summary

Managing Processes

David A. Garvin is examining the nature and use of managerial and organizational processes—the means by which work is accomplished—including strategic processes that chart corporate direction, resource allocation processes that distribute funds,... View Details

12 May 2015
News

Bill Gates, Andy Grove and Steve Jobs: The Strategies They Shared

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

knows how fitting, how proper, was his choice of that word. David A. Moss David A. Moss is the John G. McLean Professor of Business... View Details

Keywords: by Sean Silverthorne

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

demands of consistent quality, innovative design, supply logistics, and the need for superior customer service, and it's easy to understand why David A. Birnbaum (HBS MBA '74), a private jeweler, would sound... View Details

Keywords: by Julia Hanna; Consumer Products

26 Aug 2008
First Look

First Look: August 26, 2008

patents granted by the USPTO in 2001-2003. We show that examiner citations account for 63% of all citations on the average patent and that 40% of patents have all citations added by examiners. We use... View Details

Keywords: Sean Silverthorne

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

Laura Morgan Roberts, and David A. Thomas . Race, Work, and Leadership: New Perspectives on the Black Experience, To support black employees, business leaders must challenge biases and help employees be... View Details

Keywords: by Staff

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

Comparison of Costco to Wal-Mart’s Sam’s Club,” Academy of Management Perspectives, August 2006. David Glass, in a comment confirmed by email on April 10, 2002. James L. Heskett, Earl W. Sasser, Jr., and... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

11 Apr 2017
First Look

First Look at New Research, April 11

outside opportunities in the labor market. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52495 March 2017 Review of Industrial Organization Challenges for Empirical Research on RPM By: MacKay, Alexander J., and David... View Details

Person Page

Course Development

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done. Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details

04 Oct 2010
Research & Ideas

Introverts: The Best Leaders for Proactive Employees

study with professors Adam M. Grant of the University of Pennsylvania's Wharton School and David A. Hofmann of UNC Kenan-Flagler Business School. Their article, "Reversing the Extraverted Leadership... View Details

Keywords: by Carmen Nobel

24 Mar 2020
Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

for COVID-19 and is currently able to run 1,000 tests per day. David A. Ricks, CEO of Eli Lilly. Under Ricks’ guidance, Lilly has teamed with AbCellera Biologics to find antibodies to disarm COVID-19.... View Details

Keywords: by Bill George; Health

16 Apr 2008
Lessons from the Classroom

Chris Christensen: Legend of the Classroom

School's 75th anniversary in 1984, a case-method colloquium organized by Christensen and colleagues Jim Heskett and David Garvin drew 85 participants from 60 universities... View Details

Keywords: by Deborah Blagg; Education

05 Nov 2009
Research & Ideas

A Market for Human Cadavers in All but Name?

Views of Market Society." Annual Review of Sociology 22:285-311. Goodwin, Michele. 2006. Black Markets: The Supply and Demand of Body Parts. New York, NY: Cambridge University Press. Harrington, David E., and Edward View Details

Keywords: by Michel Anteby; Health

17 Feb 2003
Research & Ideas

Tales of the Newly-minted MBA

How do real-world conditions and shifting personal priorities influence a young MBA's early career path—those first five to ten years that executives remember as being of such critical importance? To find out, Harvard Business School professor View Details

Keywords: by Julia Hanna

03 Mar 2010
What Do You Think?

To What Degree Does “Identity” Affect Economic Performance?

Summing Up Is "identity" a victim of competitiveness? A recent study of organizational behavior published by Timothy Kieningham and Lerzan Toksoy shows that employees' perceptions of their employers' levels of commitment to them... View Details

Keywords: by Jim Heskett

Publications