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  • 09 Sep 2014
  • First Look

First Look: September 9

  Publications September 2014 Cambridge University Press Consumer Lending in France and America: Credit and Welfare By: Trumbull, Gunnar Abstract—Why did America embrace consumer credit over the course of the twentieth century, when most other countries did not? How... View Details
Keywords: Sean Silverthorne
  • Research Summary

Managing Processes

David A. Garvin is examining the nature and use of managerial and organizational processes—the means by which work is accomplished—including strategic processes that chart corporate direction, resource allocation processes that distribute funds,... View Details
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

patents granted by the USPTO in 2001-2003. We show that examiner citations account for 63% of all citations on the average patent and that 40% of patents have all citations added by examiners. We use... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2017
  • First Look

First Look at New Research, April 11

outside opportunities in the labor market. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52495 March 2017 Review of Industrial Organization Challenges for Empirical Research on RPM By: MacKay, Alexander J., and David... View Details
  • Person Page

Course Development

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done.  Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details
  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

Comparison of Costco to Wal-Mart’s Sam’s Club,” Academy of Management Perspectives, August  2006. David Glass, in a comment confirmed by email on April 10, 2002. James L. Heskett, Earl W. Sasser, Jr., and... View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

    How Google Sold Its Engineers on Management

    High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial... View Details
    • 04 Oct 2010
    • Research & Ideas

    Introverts: The Best Leaders for Proactive Employees

    study with professors Adam M. Grant of the University of Pennsylvania's Wharton School and David A. Hofmann of UNC Kenan-Flagler Business School. Their article, "Reversing the Extraverted Leadership... View Details
    Keywords: by Carmen Nobel
    • 10 Sep 2024
    • Research & Ideas

    What Happens When Business Owners Turn to ChatBots for Advice

    some become more successful—but led others down the wrong path, says Rembrand Koning, the Mary V. and Mark A. Stevens Associate Professor of Business Administration at Harvard Business School. How much strategic insight and profit boost... View Details
    Keywords: by Ben Rand
    • 03 Jan 2011
    • Research & Ideas

    Most Popular Articles of 2010

    a new book, Rethinking the MBA: Business Education at a Crossroads, Harvard Business School's Srikant M. Datar, David A. Garvin, and Patrick G. Cullen suggest opportunities for innovation. Understanding... View Details
    Keywords: by Staff
    • 04 Aug 2009
    • First Look

    First Look: August 4

    Montgomery County Public Schools Authors:Stacey M. Childress, Dennis Doyle, and David A. Thomas, with a foreword by David Gergen... View Details
    Keywords: Martha Lagace
    • 16 Sep 2008
    • First Look

    First Look: September 16, 2008

    ethical dilemma for managers: Is it appropriate to let mere social category lines interfere with profit maximization? Download the paper: http://www.hbs.edu/research/pdf/06-033.pdf Performance Persistence in Entrepreneurship Authors:Paul View Details
    • 22 Oct 2014
    • Research & Ideas

    An Economic Principle For Us All: Comparative Advantage

    The first edition of A Concise Guide to Macroeconomics, by David A. Moss was published in 2007—just as one of the world's great economic downturns was taking off. The second... View Details
    Keywords: Re: David A. Moss
    • 24 Nov 2015
    • Research & Ideas

    Developing Your Next CEO for the Family Business

    A good book on CEO succession is The CEO Within by my Harvard Business School colleague Joe Bower. Bower studied how companies perform after hiring a new CEO, noting whether the successor had been recruited from inside or outside the... View Details
    Keywords: Re: Andi Wang; Retail; Auto
    • 08 Mar 2021
    • In Practice

    COVID Killed the Traditional Workplace. What Should Companies Do Now?

    A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
    Keywords: by Dina Gerdeman
    • 24 Aug 2010
    • First Look

    First Look: August 24

    Publication:In Innovation Policy and the Economy. Vol. 11, edited by Josh Lerner and Scott Stern. NBER Book Series. University of Chicago Press, forthcoming Abstract In this paper we explore the innovations in governance that have... View Details
    Keywords: Sean Silverthorne
    • 05 Sep 2012
    • What Do You Think?

    Will Business Management Save US Health Care?

    Summing Up What Role Will Management Play in Saving US Health Care? The verdict is in, according to respondents of this month's column: Problems confronting health care in the US are much larger and broader than those that can be solved View Details
    Keywords: by Jim Heskett; Health
    • 19 Feb 2014
    • Research & Ideas

    Racist Umpires and Monetary Ministers

    pitcher throws the ball. How much would you expect the race of the umpire and the pitcher to determine the outcome of the call? That's the question Christopher A. Parsons, Harvard Business School visiting associate professor in the... View Details
    Keywords: by Michael Blanding; Sports; Information; Publishing
    • 15 Jun 2007
    • Research & Ideas

    Remembering Alfred Chandler

    knows how fitting, how proper, was his choice of that word. David A. Moss David A. Moss is the John G. McLean Professor of Business... View Details
    Keywords: by Sean Silverthorne
    • 16 Aug 2004
    • Research & Ideas

    Luxury Isn’t What It Used to Be

    demands of consistent quality, innovative design, supply logistics, and the need for superior customer service, and it's easy to understand why David A. Birnbaum (HBS MBA '74), a private jeweler, would sound... View Details
    Keywords: by Julia Hanna; Consumer Products