by Bill Kirby - Publications - Faculty & Research

12 Feb 2015
Video

Colleges Brace For Steep Drop In International Enrollment This Fall

08 Apr 2014
News

The Authentic Leader

Podcast with: Bill George Interviewer: James Aisner Running Time: 11 min., 37 sec. View Details

01 Mar 2012
News

True North Groups: A Powerful Path to Personal and Leadership Development by Bill George and Doug Baker (Berrett-Koehler Publishers) Incorporating recent research in psychology and sociology, George and his... View Details

Keywords: Professor Bill George; Professor Joseph L. Bower; Professor Herman B. Leonard; Professor Lynn S. Paine; Professor Howard Stevenson; Professor Noam Wasserman; Colleges, Universities, and Professional Schools; Educational Services

21 Nov 2022
Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

Consumers who make multiple purchases may be served by different fintech providers, which may be harder to track than credit cards that come with a list of purchases on a statement. Some buyers end up paying BNPL View Details

Keywords: by Rachel Layne; Retail; Financial Services; Technology

22 Feb 2010
Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

inquiry this week.) Meanwhile, he let serious product quality issues spiral out of control by understating safety risks and product problems. This left the media, politicians, and consumers to dictate the conversation, while Toyota... View Details

Keywords: by William George; Auto

25 Oct 2020
Research & Ideas

The Dark Side of Fintech Borrowing

fintech lenders harvest deeper insight into those borrowers that banks typically reject after running a standard credit check. Fintech lenders claim to consult additional metrics like utility bills or rent payments to identify... View Details

Keywords: by Rachel Layne; Financial Services; Banking

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

launched Slack in 2014 as a work-team communications tool he hoped would be an “email killer,” as he put it. Slack made it easy for new customers to use, with a three-click signup and a bot driven by artificial intelligence that guided... View Details

Keywords: by Lane Lambert; Information Technology; Technology

05 May 2022
Research & Ideas

Why Companies Raise Their Prices: Because They Can

Grocery bills may be ridiculously high these days, but supply chain problems, energy costs, and inflation aren’t the only factors to blame. New research suggests that companies are raising prices simply because they can. In 2021, US... View Details

Keywords: by Rachel Layne

24 Oct 2023
HBS Case

From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World

What makes a leader great? A dose of luck, for sure. But specific leadership traits mark extraordinary individuals time and time again and help elevate the standouts from the vast middle. That’s the overarching takeaway from an extensive and growing collection of... View Details

Keywords: by Avery Forman

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

to think there's more than just an accident happening here," Huckman remarks. "Now that you suspect this, how do you react as a manager? How do you restore confidence among your customers?" Neeleman apologized publicly to over 131,000 customers affected... View Details

Keywords: by Julia Hanna; Air Transportation

15 Aug 2012
Working Paper Summaries

Legislating Stock Prices

Keywords: by Lauren Cohen, Karl Diether & Christopher Malloy; Financial Services

02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

thinks it could come in the form of a "Two Percent Solution" in which everyone would pay 2 percent of their income to be held by the Government for their healthcare, with "competition maintained through private providers" and the View Details

Keywords: by Jim Heskett; Health

01 Aug 2023
What Do You Think?

As Leaders, Why Do We Continue to Reward A, While Hoping for B?

footing the bills for the educational system. At other times, we are mindful of how incentives can go wrong, but we are unwilling to do anything about it. For example, we speak of the desirability of good long-term business performance,... View Details

Keywords: by James Heskett

22 Nov 2006
Research & Ideas

CEO Succession: The Case at Ford

Podcast with: Joseph Bower Interviewer: James Aisner Running Time: 8 min., 23 sec. In early September, Ford Motor Company announced that Bill Ford would be replaced as CEO by Boeing's Alan Mulally, credited... View Details

Keywords: by Jim Aisner; Auto; Employment

25 Jul 2023
Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

advocates from the Bill & Melinda Gates Foundation, recently discussed the approach at a seminar hosted by the Institute for the Study of Business in Global Society (BiGS). COVID-19 heightened urgency... View Details

Keywords: by Esther Schrader; Pharmaceutical; Health

13 Jan 2020
Research & Ideas

Do Private Equity Buyouts Get a Bad Rap?

Private equity buyouts are a polarizing financial prospect. One need only look at the name of the recent bill that Senator Elizabeth Warren (D-Mass.) introduced to regulate private equity in the United States—the “Stop Wall Street Looting... View Details

Keywords: by Michael Blanding; Financial Services; Banking

09 Dec 2010
Working Paper Summaries

Friends in High Places

Keywords: by Lauren Cohen & Christopher Malloy

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

excites, and pushes the team or, you could say, choreographs an output that (moves) the company towards the vision." The mix of control, delegation, and theater employed by successful leaders depends on the timing and circumstances... View Details

Keywords: by Jim Heskett

Publications