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  • All HBS Web  (636)
    • People  (1)
    • News  (141)
    • Research  (405)
    • Events  (2)
    • Multimedia  (10)
  • Faculty Publications  (260)

Show Results For

  • All HBS Web  (636)
    • People  (1)
    • News  (141)
    • Research  (405)
    • Events  (2)
    • Multimedia  (10)
  • Faculty Publications  (260)
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  • 01 Feb 2000
  • News

Breaking Down Barriers: The Electronic Wallet

airline ticket, or renewing a car registration - users activate their wallets, which then enter credit card, billing, and shipping information onto a point-of-sale form with a single click. But even the most basic wallet doesn't stop... View Details
Keywords: Judith A. Ross
  • 01 Mar 2014
  • News

Feedback

they gave was of a European hospital that changed scheduling to be patient-centric. The entire patient experience was vastly improved and did not hurt the hospital's income. Other than the airline industry it is hard to find an industry... View Details
Keywords: Health, Social Assistance
  • 01 Oct 2021
  • News

Tackling the World’s Most Difficult Challenges

traditional balance sheet does not account for a company’s cost to society. For instance, airlines don’t figure in the environmental costs of travel, which can amount to billions annually. HBS’s Impact-Weighted Accounts Project, led by... View Details
  • 01 Dec 2014
  • News

Innovation: Frozen Assets

Starbucks and Lululemon, Day wants to shape Luvo into a lifestyle brand, one that provides “nutrition solutions.” Luvo meals—most under 500 calories and trans fat–free—are currently in 6,000 stores, and a partnership with Delta Airlines... View Details
Keywords: Janelle Nanos
  • 29 Jul 2013
  • News

Opening New Markets for Black South African Winemakers

In addition to traditional wine distribution in the United States, Cuffe made deals with several US airlines to carry Heritage Link wines. "Our first contract created 200 jobs on the ground," Cuffe says proudly. "And ours was the first... View Details
Keywords: wine; wine making; wine importing; Food Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade
  • 01 Sep 2014
  • News

HBS Faculty Explore Ideas Around the World

responsibility shared by so many business leaders in countries with great income disparities. Learn more at www.hbs.edu/businesshistory/emerging-markets Global Case Writing Shaped by Faculty Interests Assistant Professor Doug Chung’s interest in the View Details
Keywords: faculty research
  • 01 Apr 2001
  • News

Harvard MBAs Rule?

strengths has been to furnish corporate America with executive leadership at the highest levels. Seeking perspective on this flurry of HBS alumni promotions, the magazine asked Continental Airlines president Gregory Brenneman (MBA 1988)... View Details
  • 01 Mar 2025
  • News

Agenda: Frank Lorenzo (MBA 1963)

In the early 1970s, Frank Lorenzo (MBA 1963) was CEO of Texas International Airlines, a struggling regional operation. There were whispers of change coming for the airline industry as Washington considered the pros and cons of ending regulation. “If there was a list of... View Details
Keywords: April White
  • 01 Mar 2011
  • News

Alumni Books

Companies by Todd D. Klein (MBA '94) (Praeger) How and why did revolutionary companies such as Google, Apple, Cisco, and South-west Airlines come about? According to Klein, it is the specific business plans and mindsets of the creative... View Details
  • 06 May 2019
  • News

Startup Talk in Chicago

in which the best ideas are able to flourish.” Behind the Scenes at American Airlines Alumni and guests from the HBS Club of Dallas (HBSCD) and the Harvard Business School Publishing Corporate Learning Partners were treated to a business... View Details
Keywords: Margie Kelley; Pritzker; Air Transportation; Transportation
  • 01 Dec 2004
  • News

Getting Personal

the airline JetBlue, for example: It has no meals and no round-trip airfares, but it does have leather seats and personal entertainment centers that delight and surprise its passengers. JetBlue’s unique combination of features is what... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Apr 2000
  • News

The World at a Click

services for leisure and small-business travelers. Consumers enjoy one-stop shopping for airline tickets, car rentals, vacation packages, hotels, and cruises, as well as a wealth of travel news and merchandise. "Preview Travel and... View Details
Keywords: Margie Kelly
  • 01 Dec 2020
  • News

Finding The Right Patient-Provider Match

to ‘Dr. Famous,’ who was booked for 17 weeks out, while brand-new doctors only had 30 percent of their schedules filled.” Inspired by the efficiency that companies like Travelocity brought to the airline industry, Gardner created Kyruus... View Details
Keywords: Susan Young
  • 01 Sep 2009
  • News

Read All About It!

as $180. A blue-ribbon ship such as the Cunard Line’s Queen Elizabeth will cost at least $197 for tourist and a minimum of $395 for first-class, according to current published rates. The gains that the airlines have made since they began... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 23 Jul 2016
  • News

The Art of Persuasion

When Radhika Piramal (MBA 2006) returned to India in 2009, she noted two developing trends with direct implications for VIP Industries, her family’s luggage and bag business. First, air traffic was increasing rapidly with the introduction of new View Details
  • 13 Jul 2016
  • News

From Money to Ministry

He handled lending for the airline and aerospace industry during deregulation and many reorganizations. “I learned about relationship banking, as opposed to now, where it’s all about the deal, all quite transactional, to my dismay.”... View Details
Keywords: Margie Kelley
  • 01 Dec 1998
  • News

Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

can't do it all, you can probably do enough to satisfy customers and stay in business. Do you foresee crises as dramatic as some of those described in the press? You mean airplanes falling from the sky? It's not likely with the airlines... View Details
  • 12 May 2015
  • News

A Flash of Insight

When American Airlines Flight 11 struck the North Tower of the World Trade Center on the bright, sunny morning of September 11, 2001, it set off a chain of dark events that would kill 3,000 people and change forever the way many Americans... View Details
Keywords: Robert S. Benchley; 9/11; Hospitals; Health, Social Assistance
  • 22 Aug 2019
  • News

Getting There

expanded into a “super app,” offering everything from food and parcel delivery, to hotels and airline bookings, and access financial and health services. “It’s a miracle that we are where we are now,” says Anthony Tan. VIEW VIDEO View Details
Keywords: Transit and Ground Passenger Transportation; Transportation
  • 01 Jun 2000
  • News

Priceline's Jay Walker: The Future is Wow

entertaining," Walker said. Priceline.com, a consumer-to-business Web site launched in 1998, sells groceries using the same "name your price" scheme it uses to sell surplus airline tickets and hotel rooms to travelers. Online shoppers are... View Details
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