Publications

01 Dec 2000
News

Core Values Keep Airline Flying High

Airline Industry Program at MIT, an initiative examining how major commercial airline carriers are facing the challenges of their rapidly changing industry. Staying on top of an industry facing more... View Details

Keywords: Margie Kelley; Air Transportation; Transportation

June 2017 (Revised November 2017)
Teaching Note

David Dao on United Airlines

By: Benjamin Edelman

Teaching note for David Dao on United Airlines, HBP 917-026. View Details

January 2009 (Revised June 2009)
Supplement

Distribution at American Airlines (B)

By: Benjamin Edelman

Supplements the (A) case. View Details

Keywords: Distribution; Air Transportation Industry

June 2002
Supplement

Southwest Airlines in Baltimore, Supplement

By: Rogelio Oliva, Jody Hoffer Gittell and David Lane

Supplements the case. View Details

June 1988
Teaching Note

American Airlines (A), Teaching Note

By: Richard H.K. Vietor

September 2021
Teaching Note

Merging American Airlines and US Airways (A) and (B)

By: David G. Fubini, Patrick Sanguineti and Carin-Isabel Knoop

This teaching note provides recommendations for instructors interested in teaching the cases "Merging American Airlines and US Airways" (A) and (B) (HBS nos. 417-054 and 418-036), including both one-day and two-day teaching options. View Details

Keywords: Merger Integration; Mergers And Acquisitions

March 1984
Background Note

Note on Airline Reservation Systems (Condensed)

April 1983
Background Note

Domestic Airline Industry and Information Technology

April 2013 (Revised April 2014)
Case

The Miracle of Japan Airlines

By: Hirotaka Takeuchi and Victor Stone

Keywords: Air Transportation; Air Transportation Industry; Japan

Educators

December 1979 (Revised July 1982)
Case

Trans World Airlines (A) (Condensed)

By: Wickham Skinner and Robert Rodat

Keywords: Air Transportation Industry

20 Nov 2023
Podcast

Piloting Alaska Airlines with Compassion

To pilot Alaska Airlines, CEO Ben Minicucci draws on his Italian immigrant roots and Canadian military training, which was put to the test during a tricky operation near the North Pole. Having first gained a reputation at the company as “the numbers guy,” Minicucci... View Details

October 1988
Background Note

Note on Airline Reservations Systems (Revised), Part II

By: F. Warren McFarlan and Duncan G. Copeland

Keywords: Air Transportation; System

July 2007 (Revised April 2008)
Teaching Note

Rapid Rewards at Southwest Airlines (TN)

By: Frances X. Frei

Keywords: Motivation and Incentives; Air Transportation Industry

07 Sep 2021
Cold Call Podcast

How to Lead through a Merger: US Airways and American Airlines

Keywords: Re: David G. Fubini

April 2007
Supplement

Continental Airlines - 1992 (Abridged) (CW)

By: Stuart C. Gilson

Keywords: Air Transportation; Air Transportation Industry

August 2008 (Revised August 2009)
Case

Lan Airlines in 2008: Connecting the World to Latin America

By: Ramon Casadesus-Masanell, Jorge Tarzijan and Mitchel Jordan

Lan Airlines operates three distinct models: low-cost for domestic short-haul flights, full-service for international routes; and an international cargo business, the latter of which makes up 33% of Lan's overall revenues (markedly different from many U.S. legacy... View Details

Keywords: Business Model; Growth and Development Strategy; Competitive Advantage; Air Transportation Industry; Latin America

Educators