World Health Organization - Publications - Faculty & Research

May 2016 (Revised April 2019)
Case

Olivia Lum: Wanting to Save the World

By: Geoffrey Jones and Essie Alamsyah

This case considers the entrepreneurial career of Olivia Lum, who founded the Singaporean water company Hyflux in 1989. An orphan born in Malaysia, Lum provides a rare case of an entrepreneurial success in a country whose economic success has primarily rested on... View Details

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09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

and Nohria examine how an organization built around the four-drive theory might look. The return from your work must be the satisfaction which that work brings you and the world's need of work. With it, life is heaven, or as near heaven... View Details

Keywords: by Paul Lawrence & Nitin Nohria

23 Jun 2009
Research Event

Business Summit: Global Environment-Transformed Organization

& Decker Co.Boon-Hwee Koh, Chairman, DBS BankChet Huber, President, OnStarSrivatsa Krishna, Indian Administrative Service, Government of India CEO & Executive Director, Dubai World Group, South AsiaBetsy Morgan, The Huffington... View Details

May 2009
Case

Global Health Partner: Obesity Care

By: Michael E. Porter, Zayed Muhammed Yasin and Jennifer F Baron

Global Health Partner (GHP) was founded in 2006 as a privately owned health care provider in Sweden serving both public and private paying patients. In contrast to most providers in the country, GHP organized around specific service lines where it saw the potential to... View Details

Keywords: Health Care and Treatment; Medical Specialties; Service Delivery; Organizational Structure; Outcome or Result; Quality; Competitive Advantage; Integration; Health Industry; Sweden

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This ambitious volume sets out to understand how every company impacts public health and introduces a robust model, rooted in organizational and scientific knowledge, for companies committed to making positive contributions to health and wellness. Focusing on four... View Details

December 1992 (Revised November 1994)
Case

Becton Dickinson Division: Marketing Organization

By: Frank V. Cespedes

The marketing director for the largest division of a health care products company is reviewing the structure and staffing of the division's marketing organization. The division has authorization to hire an additional marketing manager. Hence, the immediate case... View Details

Keywords: Business Conglomerates; Health Care and Treatment; Human Resources; Recruitment; Selection and Staffing; Managerial Roles; Product Marketing; Measurement and Metrics; Organizational Structure; Strategy; Health Industry; Health Industry

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February 2000
Case

E2M Health Services

By: Richard M.J. Bohmer and Naomi Atkins

Outlines the growth of an innovative diabetes disease management organization from 1994-99. Having demonstrated the success of their model in managing diabetes populations in Texas and New York State, the CEO and president must decide the future strategy of the company... View Details

Keywords: Business Model; Customer Focus and Relationships; Decision Choices and Conditions; Financial Markets; Revenue; Innovation and Invention; Business or Company Management; Marketing Strategy; Internet; Health Industry

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Research Summary

Accountability in the World Bank

This research, now complete, examines the roles of civil society actors in advocating for greater accountability at the World Bank at three levels of decision-making: (1) the project level, (2) the policy level, and (3) the board governance level. The research finds... View Details

01 Dec 2002
News

Straddling Two Worlds

nonprofit international development organization that he has chaired for the past decade. While he now draws a firm line between business and public service, the skills he uses in each realm overlap tremendously. Many of those skills —... View Details

Keywords: Susan Young

29 Oct 2014
News

The Businessman Disrupting Organ Transplantation

January 2009 (Revised February 2009)
Case

Pitney Bowes: Employer Health Strategy

By: Michael E. Porter and Jennifer F Baron

Pitney Bowes, a Fortune 500 mail and document management firm, offered its first health plans in the years following World War II. Over the ensuing decades, Pitney Bowes adapted its approach to employee health amid rising health care costs, shifting employer attitudes... View Details

Keywords: Cost; Insurance; Policy; Health Care and Treatment; Compensation and Benefits; Employees; Corporate Strategy

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September 1996 (Revised November 1996)
Case

World Bank (A): Under Siege

By: George C. Lodge and Carin-Isabel Knoop

Describes the issues that James Wolfensohn faces when he takes over the World Bank as president in June 1995. Presents several lines of criticism of the bank's strategy, structure, and relevance. View Details

Keywords: Financial Institutions; International Finance; Organizational Structure; Leading Change; Situation or Environment; Decision Choices and Conditions; Strategy; Management Teams; Value; Banking Industry

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01 Apr 1998
News

World Economic Forum

Merge: Is Bigger Always Better?" The World Economic Forum is a membership organization that promotes interaction among leaders from government, business, academia, and the arts with the objective of... View Details

01 Apr 1998
News

World Class Learning

student statistics. HBS: Part of the Global Village The international students who grappled with this introduction to an essential aspect of life at HBS are part of a long tradition. Business students have traveled to Soldiers Field from the far corners of the View Details

Keywords: Eileen K. McCluskey

01 Sep 2010
News

The Natural World

TERCEK: A tight strategic focus. Courtesy The Nature Conservancy Two years ago, Mark Tercek (MBA ’84) left his job at Goldman Sachs to become head of The Nature Conservancy (TNC), the habitat-preserving organization that has some 3,700... View Details

Keywords: Conservation; Securities, Commodities, and Other Financial Investments; Finance

February 10, 2009
Editorial

Rethinking Our Rules of Organ Donations

Essay argues for presumed consent as a method for reducing wait times for patients undergoing solid organ transplantation. View Details

Keywords: Medical Specialties; Policy; Health Industry

Citation

13 Jun 2014
Op-Ed

World Cup Soccer: 770 Billion Minutes of Attention

The 2014 FIFA World Cup in Brazil is expected to attract the attention of 3.2 billion people worldwide. During one month, 32 teams will vie for the trophy of best football (a.k.a. soccer) team in the world. With 64 matches and assuming... View Details

Keywords: by Thales Teixeira; Sports

April 2010 (Revised January 2013)
Case

Southwest Airlines: In a Different World

By: James L. Heskett and W. Earl Sasser Jr.

This is the fourth in a 35-year series of HBS cases on an organization that has changed the rules of the game globally for an entire industry by offering both differentiated and low-price service. The focus of the case is on whether Southwest Airlines should buy gates... View Details

Keywords: Decision Choices and Conditions; Service Delivery; Service Operations; Organizational Culture; Competitive Strategy; Air Transportation Industry; New York (city, NY)

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Article

The IT Transformation Health Care Needs

By: Nikhil R. Sahni, Robert S. Huckman, Anuraag Chigurupati and David M. Cutler

In recent years, health care organizations have made sizable investments in information technology. They’ve used their IT systems to replace paper records with electronic ones and to improve billing processes, thereby boosting revenue. But so far, IT has been of little... View Details

Keywords: Health Care and Treatment; Information Technology; Performance Improvement; Business Model

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