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January 2014 (Revised February 2014)
Teaching Note

Rana Plaza: Workplace Safety In Bangladesh (A) and (B)

By: John A. Quelch and Margaret L. Rodriguez

On April 24, 2013 the Rana Plaza factory building collapsed in Dhaka, the capital of Bangladesh. Over 1,100 people were killed in the worst industrial accident since the Union Carbide plant gas leak in Bhopal, India. Most of the victims worked for garment factories,... View Details

Keywords: Safety; Multinational Firms and Management; Labor Unions; Business and Stakeholder Relations; Working Conditions; Corporate Accountability; Crisis Management; Manufacturing Industry; Apparel and Accessories Industry; Bangladesh

October 18, 2024
Article

Why Workplace Well-Being Programs Don’t Achieve Better Outcomes

By: Jazz Croft, Acacia Parks and Ashley Whillans

By 2026, global corporate spending on wellness programs is set to top $94.6 billion, yet anticipated improvements in well-being are not being realized, and, in fact, mental health needs are continuing to rise around the world. Drawing on a large body of recent... View Details

Keywords: Organizational Culture; Employees; Well-being

05 May 2016
Cold Call Podcast

The Real Cost of Ignoring Mental Health in the Workplace

Keywords: Re: John A. Quelch

Article

The Relationship Between Workplace Stressors and Mortality and Health Costs in the United States

By: Joel Goh, Jeffrey Pfeffer and Stefanos A. Zenios

Even though epidemiological evidence links specific workplace stressors to health outcomes, the aggregate contribution of these factors to overall mortality and health spending in the United States is not known. In this paper, we build a model to estimate the excess... View Details

Keywords: Occupational Health; Health Costs; Mortality; Applied Optimization; Health

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February 2025
Supplement

Intenseye: Powering Workplace Health and Safety with AI (B)

By: Michael W. Toffel, Shane Greenstein and Sadika El Hariri

Intenseye used its $25 million series A funds to refine and expand its digital safety platform while refining its target markets and ideal customer profile. As the company implemented new approaches to create value for its clients, such as developing an AI-powered... View Details

2019
Working Paper

Industrial Change, the Boundary of the Firm, and Racial Employment Segregation

By: John-Paul Ferguson and Rembrand Koning

Racial employment segregation between large workplaces in America has grown over the last generation. We know little about how changes in patterns of employment by economic sector have contributed to this growth, though. While there are many stylized narratives about... View Details

Keywords: Workplace Segregation; Firm Boundaries; Organizations; Employees; Segmentation; Race; Change; United States

January–March 2020
Article

Improving Decisions that Affect Gender Equality in the Workplace

By: Edward H. Chang and Katherine L. Milkman

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summer 2001
Article

Using Mentoring and Storytelling to Transfer Knowledge in the Workplace

By: Walter C. Swap, Dorothy A. Leonard, Mary Shields and Lisa Abrams

Keywords: Teaching; Knowledge; Communication

2019
Working Paper

The Impact of Professionals' Contributions to Online Knowledge Communities on Their Workplace Knowledge Work

By: Hila Lifshitz - Assaf and Frank Nagle

Knowledge work is becoming increasingly challenging as pace of change in the knowledge frontier is increasing. Organizations have created multiple mechanisms to minimize knowledge gaps and increase learning such internal training, mentorship programs as well as... View Details

Keywords: Open Source; Future Of Work; Software Development; Knowledge Work; Online Community; Learning; Knowledge Sharing; Applications and Software; Open Source Distribution; Performance Productivity

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

into the workplace means creating a place where it's all right for people to bring their whole selves, with all their talents and complex emotions; where there's enough safety so that people can speak the truth openly at meetings, rather... View Details

Keywords: by Marguerite Rigoglioso

25 Apr 2018
Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

who co-wrote Firm Turnover and the Return of Racial Establishment Segregation with Stanford University Assistant Professor John-Paul Ferguson. “I’ve had people say, ‘How can this be the case? It can’t be true. My workplace is so much more... View Details

Keywords: by Dina Gerdeman

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

job and getting banned from serving as an executive or director at any other company for five years. This consensual workplace relationship—forbidden under the iconic fast-food chain’s fraternization policy because of potential conflicts... View Details

Keywords: by Avery Forman; Food & Beverage

Article

How Star Women and Star Men Fare Differently in the Workplace

By: Boris Groysberg

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2014
Working Paper

I'm Just Passionate: Managing Perceptions of Distress in the Workplace

By: E.B. Wolf, A.W. Brooks, J. Lee and S. Sah

December 2021 (Revised February 2025)
Supplement

Intenseye: Powering Workplace Health and Safety with AI – PowerPoint Supplement

By: Michael W. Toffel, Youssef Abdel Aal and Sadika El Hariri

March 25, 2022
Article

Leading an Exhausted Workforce

By: Robin Abrahams and Boris Groysberg

Everyone is exhausted. People are coping with collective grief and trauma on a global scale, which means leaders have to learn and exercise new skills. The authors share steps you can take to foster healthy coping mechanisms and discourage unhealthy ones; help ward off... View Details

Keywords: Burnout; Workplace; Exhaustion; Emotions; Employees; Well-being

July 2021 (Revised October 2021)
Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane

As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details

April 23, 2020
Other Article

The Impact of Covid-19 on Psychological Safety in the Workplace (Interview)

By: Amy C. Edmondson

Keywords: Psychological Safety

September 1997 (Revised May 1998)
Case

Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace

By: Lynn S. Paine and Dale Coxe

This case details the sexual harassment case brought against Mitsubishi Motor Manufacturing of America by nearly 300 female employees in April 1996. The recommendations developed for the company by former U.S. Labor Secretary Lynn Marten are presented. In response to... View Details

Keywords: Ethics; Moral Sensibility; Groups and Teams; Organizational Culture; Organizational Change and Adaptation; Behavior; Attitudes; Problems and Challenges; Working Conditions; Crime and Corruption; Auto Industry; United States

May 2018 (Revised October 2019)
Case

Managing the Future of Work

By: William R. Kerr, Allison Ciechanover and Jeff Huizinga

By 2019, leaders from the public and private sector had become increasingly anxious about how advanced technologies and aging global populations could affect labor markets, workplaces, and workers’ lives. Some analysts forecasted that hundreds of millions of workers... View Details

Keywords: Labor Markets; Workplace; Employment; Technological Innovation; Demographics; Organizational Change and Adaptation; Change Management; Problems and Challenges; Opportunities

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