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  • 03 Oct 2023
  • HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

orthodoxies that can be challenged, and this is one.” Sometimes layoffs are necessary, and the costs of not acting can be catastrophic, Sucher acknowledges. But, she says, there are right and wrong ways to approach workforce change. Done... View Details
Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing
  • 02 Apr 2024
  • What Do You Think?

What's Enough to Make Us Happy?

management’s responsibility by asking the question, “Is it that people, especially younger workers, don’t want to work at all or that they don’t want to work in today’s companies?” She points to the issue of diversity as an example, saying, “A diverse View Details
Keywords: by James Heskett
  • 09 Jan 2024
  • In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

As a new year begins, the role of artificial intelligence (AI) and its impact on the future of work permeates nearly every workplace-related discussion, from diversity, equity, and inclusion goals and venture capital funding to strategic leadership approaches and... View Details
Keywords: by Rachel Layne; Information Technology
  • 2021
  • Book

Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work

By: Colleen Ammerman and Boris Groysberg
Why does the gender gap persist and how can we close it? For years women have made up the majority of college-educated workers in the United States. In 2019, the gap between the percentage of women and the percentage of men in the workforce was the smallest on record.... View Details
Keywords: Women; Career; Gender Gap; Glass Ceiling; Gender; Employment; Personal Development and Career; Equality and Inequality; Organizational Culture; Diversity; Management; Strategy
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Ammerman, Colleen, and Boris Groysberg. Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work. Boston: Harvard Business Review Press, 2021.
  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

be constantly looking attentive for hours.” How managers can be mindful The pandemic workforce has created a significant challenge for managers, Sadun says. She offers three pieces of advice to leaders of remote workforces: Empathize with... View Details
Keywords: by Danielle Kost
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

Many well-meaning companies want to diversify their workforces but face an all-too-common problem: They take great pains to hire more women and people of color, only to find that these employees don’t stick around long. At one midsize... View Details
Keywords: by Dina Gerdeman
  • 16 Jan 2013
  • Research & Ideas

The Messy Link Between Slave Owners and Modern Management

Caitlin C. Rosenthal didn't intend to write a book about slavery. She set out to tackle something much more mundane: the history of business practices. But when she started researching account books from the mid-1800s, a period of major economic View Details
Keywords: by Katie Johnston
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

shouldn’t make salespeople sales managers, but I don’t think that’s good advice,” Cespedes says. “Sales managers determine how much money salespeople make and how well they eat. It’s difficult, if not impossible, to develop the relevant... View Details
Keywords: by Dina Gerdeman
  • 14 Nov 2023
  • Research & Ideas

The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

individual employee relationships at 7,715 public US companies representing 19 industries. The researchers found that companies whose real-world employee connections put them at the center of their professional communities performed better than peer companies whose... View Details
Keywords: by Ben Rand
  • 16 Feb 2024
  • Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

overhaul of how policymakers, educators, and employers devise, construct, and manage career pathways, which are the routes aspiring workers take as they graduate from education and training to gainful employment. A white paper from the Project on the View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

themselves. However, the qualities they need to develop aren’t the ones you might expect. You might think an organization in flux needs a steady hand, someone with foresight and experience who plots a sensible route to cautiously and... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

helps drive innovation and growth—and could even become more vital to global competitiveness in the future. “The debate is red-hot right now, but in the background, the workforces are rapidly aging in most advanced countries, and public... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 05 Mar 2008
  • What Do You Think?

Where Will Management Innovation Take Us?

they sail into retirement...." Haresh Vaishnu concurred in saying, "It will take the ... passing of the leadership role to (the) next generation .... When the underlying workforce that management is supposed to manage is... View Details
Keywords: by Jim Heskett
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

their decisions as “working hypotheses” based on the best information available. "Digitally mature organizations leverage design thinking, lean start-up, and agile methodologies to power innovation." We’ve heard for years about the need for organizations to View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • Teaching Interest

Managing Human Capital: Keeping Hope Alive in Organizations (Not offered 2013-2014)

Managing Human Capital has been specifically designed to teach practical skills for the general manager who seeks to manage both other people and his or her own career with optimal effectiveness. Any and all students who believe they will need to effectively manage... View Details

  • 05 Dec 2022
  • Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

percent of its jobs, like software development, for example, widening possibilities for advancement. The company has also developed apprenticeship programs, allowing employees to earn while they learn. Southwest Airlines. In its 51-year... View Details
Keywords: by Pamela Reynolds
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

five tips below, based on advice in the book, are intended to help further your career, whether you’re hunting for a first job or find yourself at a key inflection point: frustrated with your current standing in the workforce and... View Details
Keywords: by Dina Gerdeman
  • 18 Dec 2017
  • Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit:  Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
Keywords: by Joseph Fuller
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

specific situations their workforces face by surveying home workers.” What they’ve found is that being single and working under quarantine alone carries a very different set of stresses than being a member of a working family with young... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

covenant forged at the onset of the Industrial Age, the Silent Generation, born between 1928 and 1945, typically had the benefit of guaranteed pensions. The ability of corporations to provide pensions created a workforce that remained... View Details
Keywords: by Hise Gibson and MaShon Wilson
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