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Publications

Publications

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Filter Results: (165) Arrow Down Arrow Up

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  • All HBS Web  (165)
    • News  (72)
    • Research  (83)
    • Multimedia  (2)
  • Faculty Publications  (33)

Show Results For

  • All HBS Web  (165)
    • News  (72)
    • Research  (83)
    • Multimedia  (2)
  • Faculty Publications  (33)
← Page 5 of 165 Results →
  • 01 Apr 2020
  • News

What My Time in Vietnam Taught Me About Dealing with Shortages

nothing away from the brave men and women who brought victory in World War II to say that without the outpouring of weapons and equipment from US companies, the war might have been lost. American companies can do the same thing today to... View Details
  • 01 Jun 2001
  • News

Eric C. Feagler: Against the Odds

Feagler’s interest. His favorite assignment was supervising 75 enlisted men responsible for maintaining the electronics and weapons systems. “Most aviators are unhappy unless they’re flying,” he says. “But for me, the pinnacle of my... View Details
Keywords: Peter K. Jacobs; Navy; Computer Systems Design and Related Services; Professional Services
  • 01 Dec 2007
  • News

A Call to Innovation

shores.” In fact, becoming an innovation nation should not only be presented as a generational challenge, he argues, but also as a means of solving the world’s thorniest problems: poverty, disease, global warming, energy sustainability, and View Details
Keywords: Sean Silverthorne; Colleges, Universities, and Professional Schools; Educational Services; Telecommunications; Information; Management
  • 21 Oct 2010
  • News

Hell? Maybe Not.

stories to pass along? If you’re prepping for an interview yourself, you might want to check out this popular article at HBS Working Knowledge about faculty member Amy Cuddy’s research on the positive effects of “power posing.” Who knows, it may be the secret View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 23 Apr 2019
  • Blog Post

HBS Shares Their Favorite Books for HR Leaders

Business Frances Frei and Anne Morriss believe that customer service is a secret weapon for achieving strategic advantage in the service based economy. To take it a step further, a high level of customer service needs to be so engrained... View Details
Keywords: All Industries
  • 01 Aug 2001
  • News

J. Ronald Fox (MBA '59)

resumed his academic career at HBS and completed the first of several influential books, Arming America, an exploration of the military weapons acquisition process. After leaving the faculty in 1972 to immerse himself in a successful... View Details
Keywords: Alumni Achievement Award; J. Sterling Livingston; George P. Baker; Government
  • 14 Feb 2007
  • Op-Ed

Tata-Corus: India’s New Steel Giant

complacency might well prove to be the biggest weapon available to the new big-five kid on the block from Jamshedpur. First printed in The Economic Times/India Times. View Details
Keywords: by Tarun Khanna
  • 06 Oct 2011
  • What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

Gaurav Goel: "Analytics is a powerful weapon but we need prudent processes for data capture that ensure a consistent quality of data." The tone of responses suggested that there was little question that the analytics of... View Details
Keywords: by James Heskett
  • 04 Oct 2004
  • What Do You Think?

Does Speed Trump Intellectual Property?

that unethical behavior can deny people their intellectual property." These are the latest examples of the effectiveness of speed as a competitive weapon that was described some years ago by George Stalk and Thomas Hout in their... View Details
Keywords: by James Heskett
  • 01 Mar 2009
  • News

Gazprom Goes Global

helpless neighbor and to flex its geopolitical — and potentially expansionist — muscles. Big bully vs. little innocent. Case closed? Nyet. “The Western notion that Russia uses energy as a weapon is a media oversimplification of very... View Details
Keywords: Garry Emmons; Natural Gas Distribution; Utilities
  • 01 Mar 2005
  • News

A Primer on Patents

rule for the patentee. So, ironically, patents have been turned into weapons against innovation and competition? Unfortunately, yes. One of the themes we heard repeatedly from practitioners was that the current patent system has created... View Details
Keywords: James E. Aisner; Colleges, Universities, and Professional Schools; Educational Services
  • 02 May 2011
  • Research & Ideas

Casino Payoff: Hands-Off Management Works Best

At the gambling meccas that employ them, they are called "casino hosts"—essentially front-line employees with nevertheless big responsibilities. These staffers work to develop one-on-one relationships with high-rollers to make sure they are very happy customers. The... View Details
Keywords: by Dennis Fisher; Entertainment & Recreation
  • 01 Mar 2025
  • News

Forward Thinking

There was a time when human activity in outer space was a highly centralized, government-led endeavor, says Professor and Senior Associate Dean Matthew Weinzierl. But that era has passed: Over the past two decades, a calcified space bureaucracy has given way to a... View Details
Keywords: Alexander Gelfand; Illustrations by Franziska Barczyk; Space Research and Technology; Government
  • 22 Feb 2010
  • Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

plans for resolution have been Toyota's substitute for crisis response. As accounts pour in about declining quality, the company parades out relatively unknown mid-level managers to quell the firestorm. It won't work. "You live by the sword; you die by the... View Details
Keywords: by William George; Auto
  • 21 May 2001
  • Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

asserts, "is the ultimate weapon to help leaders meet the challenges of the 21st century." Leaders at companies that particularly stress innovative new products and services, she adds, give virtual kaleidoscopes to everyone else in their... View Details
Keywords: by Martha Lagace
  • 06 Dec 2011
  • Op-Ed

Greater Fiscal Integration Best Solution for Euro Crisis

deleveraging that made them sell European sovereign debt. But the ECB's most powerful weapon - intervening in the bond market - is still locked away. Draghi needs to create consensus among the German "hawks" who worry about the... View Details
Keywords: by Dante Roscini
  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

explored in this area of study. Still, their work so far makes clear the many opportunities that await companies willing to devote resources to this increasingly important aspect of marketing—and the pitfalls awaiting those that do not. "Proactively managing... View Details
Keywords: by Peter K. Jacobs
  • 22 Feb 2022
  • News

Case Study: Welcome Aboard

But if the two greatest challenges of an entrepreneur are finding a massive pain point and hiring enough exceptional talent, remote-first is worth the price as your greatest weapon to address the latter. —Samuel Clemens (MBA 2004), HBS... View Details
Keywords: Jen McFarland Flint
  • 01 Sep 2020
  • News

Righting the Ship

important, particularly in moments when hope frayed, pessimism sunk in, and dissention threatened. Shackleton always understood that instilling credible hope in his followers was one of his most powerful weapons for accomplishing his... View Details
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

two store workers by an angry former employee at a Mississippi Walmart and a mass shooting around a Walmart store in El Paso, Texas, the Company announced it would: No longer sell ammunition that could be used in military-style assault View Details
Keywords: by James Heskett; Retail
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