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- All HBS Web
(287)
- News (76)
- Research (171)
- Multimedia (1)
- Faculty Publications (26)
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- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
on a number of products and services including health insurance plans, generic versus brand drug choices, copays and medication use, mobile phone plan choices, View Details
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
store.” Instead, the sales associates—nicknamed “blue shirts” after Best Buy’s trademark royal-blue collared shirts—brought the injured T. rex to a service counter and performed “surgery” on the toy as they... View Details
- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership View Details
Keywords: by Kristen Senz
- 15 Nov 2011
- First Look
First Look: November 15
Imitation: The Case of Sponsor-Based Business Models Authors:Ramon Casadesus-Masanell and Feng Zhu Publication:Strategic Management Journal (forthcoming) Abstract This paper provides the first formal model... View Details
Keywords: Sean Silverthorne
- 03 Feb 2009
- First Look
First Look: February 3, 2009
Working Papers Goals Gone Wild: The Systematic Side Effects of Over-Prescribing Goal Setting Authors: Lisa D. Ordonez, Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman Abstract Goal setting is one of the most replicated View Details
Keywords: Martha Lagace
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
competitors rather than potential partners. The people who were suffering were the visually impaired. There was huge duplication of services in some areas, large gaps in others, and a View Details
Keywords: by Martha Lagace
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
filing for bankruptcy in the courts often results in a forced wind-down of the business. Management is replaced by a trustee or administrator (who is often an accountant or lawyer by training), the firm’s assets are sold off, View Details
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
socialize and exercise rather than work longer hours, add up to a lot of time. And our choices powerfully shape whether we’re happy or not.” Here, Whillans shares six research-based strategies for View Details
Keywords: by Dina Gerdeman
- 08 Nov 2016
- First Look
November 8, 2016
Group, a Chinese hotel chain that opened about 2,000 hotels during its first decade in business, uses Balanced Scorecard (BSC) metrics to promote both consistency of service and an entrepreneurial attitude... View Details
Keywords: Sean Silverthorne
- 24 Jul 2007
- First Look
First Look: July 24, 2007
implementation of a lean operating system at an Indian software services firm. By studying the introduction and impact of lean management techniques in a nontraditional setting... View Details
Keywords: Martha Lagace
- 22 Nov 2016
- First Look
November 22, 2016
the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of... View Details
Keywords: Sean Silverthorne
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
because of caregiving needs, the costs could be significant. Add in wasted investments in ineffective or underused benefits and this hidden crisis becomes clear, Fuller says. Building a “care culture”... View Details
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
services and consulting firms are increasingly substituting non-MBAs for MBAs. The numbers are small but growing. Before the crisis, a managing director at one large investment... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
sitting on a rare opportunity, and they must be systematic in how they take advantage of it if they want to make positive changes," says George, a Professor of Management Practice at HBS View Details
Keywords: by Martha Lagace
- 24 Jun 2014
- First Look
First Look: June 24
litigation, and (3) the availability of contractual provisions and negotiating strategies that mitigate the debtor's collective action problems. It also argues that the fact-specific equitable View Details
Keywords: Sean Silverthorne
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
self-compacting solution to keep streets clean. Last year, however, the Massachusetts-based company’s CEO shared plans to change its business model from selling a product—waste and recycling stations—to selling a subscription-based View Details
- 21 Sep 2010
- First Look
First Look: September 21, 2010
Conflict: The Effects of Contract Structure Authors:Deepak Malhotra and Fabrice Lumineau Publication:Academy of Management Journal (in press) Abstract Leveraging a longitudinal dataset concerning 102... View Details
Keywords: Sean Silverthorne
- 13 Apr 2016
- Research & Ideas
Why Your Company Wants to be a 'Cognitive Referent' (Hint: SpaceX)
Technology and Operations Management Unit at Harvard Business School. After all, 2007 was the year that Twitter was founded; Airbnb formed the following year. For startups jockeying for position in nascent... View Details
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
- 26 Apr 2016
- First Look
April 26
April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services... View Details
Keywords: Sean Silverthorne