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Publications

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Filter Results: (174) Arrow Down Arrow Up

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  • All HBS Web  (174)
    • News  (30)
    • Research  (135)
    • Multimedia  (2)
  • Faculty Publications  (65)

Show Results For

  • All HBS Web  (174)
    • News  (30)
    • Research  (135)
    • Multimedia  (2)
  • Faculty Publications  (65)
← Page 5 of 174 Results →
  • 23 Jul 2001
  • Research & Ideas

Sam Walton: Great From the Start

Street had to close its doors. You can't say we ran that guy—the landlord's son—out of business. His customers were the ones who shut him down. They voted with their feet." Perhaps Walton did not have revenge uppermost in mind. But odds are it was there somewhere.... View Details
Keywords: by Richard S. Tedlow; Retail
  • 02 Mar 2007
  • What Do You Think?

What Is the Government’s Role in US Health Care?

their skills" in providing basic healthcare. And Hakan Hillerstrom implied that consumer education and choice may be an important response to many of these challenges. In spite of the issues' complexity, Richard Fallis offered the observation that "Reform is coming... View Details
Keywords: by Jim Heskett; Health
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

transactions it conducts with members of the two groups—suppliers and consumers—are largely independent of each other and there is nothing particularly interesting in a two-sided sense. But Wal-Mart has grown quite sophisticated. It also... View Details
Keywords: by Sean Silverthorne; Technology
  • Web

Reconceiving Products & Markets - Institute For Strategy And Competitiveness

more companies are pursuing market strategies that fit the shared-value model—and reaping the rewards of innovation and growth. General Electric, Google, IBM, Intel, Johnson & Johnson, Nestlé, Unilever, and Wal-Mart are examples of... View Details
  • 25 Oct 2010
  • HBS Case

Tesco’s Stumble into the US Market

Tesco PLC is the third-largest retailer in the world, just behind Wal-Mart and Carrefour. But that didn't make the UK-based chain immune from many costly mistakes as it entered the US market in 2006. For example, it opened some of its... View Details
Keywords: by Sean Silverthorne; Retail
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

the same time, Kmart was trying to compete with Wal-Mart on price—a losing battle and in direct conflict with the organization's effort to go upmarket. The eight essential management practices we cite are not new, nor is their importance... View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

delivery of a company's own offerings. Like an individual species in a biological ecosystem, each member of a business ecosystem ultimately shares the fate of the network as a whole, regardless of that member's apparent strength. From their earliest days, View Details
Keywords: by Marco Iansiti & Roy Levien
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

not a meaningful, let alone actionable, comparison. Similarly, although the cost of serving a customer who is purchasing clothing from a Wal-Mart store is likely far below the same cost for an Armani store, Armani would probably not... View Details
Keywords: by Robert S. Kaplan; Service
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

high wage, high benefits, and high involvement policies of Costco with those of Wal-Mart. Both organizations, of course, have been highly successful. (One might argue that Wal-Mart has achieved high involvement through less expensive... View Details
Keywords: by James Heskett
  • 01 Jan 2014
  • News

To Spot Financial Trouble Early, Use Three Circles: A conversation with Blythe McGarvie of Harvard Business School

  • 01 Mar 2006
  • News

The Real Conflict

Indeed, from low wages to limited health-care coverage, the company has a number of issues to tackle. But to characterize Wal-Mart’s success simply in terms of its exploitation of its workforce, as many of the company’s most ferocious critics do, is flawed for two... View Details
Keywords: Pankaj Ghemawat; Ken A. Mark; Miscellaneous Store Retailers; Retail Trade

    David D. Glass

    Glass is credited with leading Wal-Mart through an aggressive expansion program – increasing sales ten-fold (from $16 billion to $165 billion), developing the SuperCenter concept combining groceries and general merchandise, and opening... View Details
    Keywords: Retail
    • 01 Mar 2008
    • News

    Sarah Talley’s Key Negotiation Principles

    When you have a problem, when there’s something you engage in with Wal-Mart that requires agreement so that it becomes a negotiation, the first advice is to think in partnership terms, really focus on a common goal, of getting costs out,... View Details
    Keywords: General Merchandise Stores; Retail Trade
    • 01 Jun 2000
    • News

    Priceline's Jay Walker: The Future is Wow

    determines whether or not they get the items in their market basket for the price they are willing to pay. The e-commerce companies that consistently deliver savings to their users will be the biggest leaders. "If it works, you havea Wal-Mart," Walker said. Although... View Details
    • 28 Jul 2014
    • Research & Ideas

    Eyes Shut: The Consequences of Not Noticing

    product safety expert, and we have a shared interest in what keeps safer products from reaching the market and what keeps less safe products on store shelves. In 2002 she wrote: As the world's largest retailer and the nation's largest toy seller, View Details
    Keywords: by Max H. Bazerman; Retail
    • Career Coach

    Kristin Brennan

    Teach For America (Senior Managing Director, Alumni Affairs); Citizen Schools (Chief Talent Officer); Bridgespan (Consultant); Wal-Mart (Summer Leadership Program); ThoughtBridge (Negotiation Strategist & Mediator) View Details
    Keywords: Social Enterprise
    • 20 Dec 2016
    • Research & Ideas

    The 10 Most Popular 'Cold Call' Podcasts

    What do Stella McCartney, Apple, Netflix, and Wal-Mart have in common? They were all subjects of the most popular episodes of Harvard Business School's Cold Call podcast in the last year. Twice monthly, host and Chief Marketing and... View Details
    Keywords: Re: Multiple Faculty
    • 01 Dec 2006
    • News

    Taking the Long View

    huge national debt. He prefers shares of companies such as Canada’s EnCana, Wal-Mart de Mexico, and Petróleo Brasileiro. “At least three-quarters of whatever I own is foreign stocks,” Gordon revealed. Former Goldman Sachs cochairman John... View Details

      Samuel M. Walton

      1987, Wal-Marts numbered over 1,000 and had sales of $14 billion. Gaining momentum from the success of Wal-Mart, Walton created the highly successful bulk food store chain, Sam’s Wholesale Club, which also earned revenues in the billions.... View Details
      Keywords: Retail
      • 01 Sep 2003
      • News

      Jeanne Jackson

      strengths. “During the go-go Internet years, there was pressure at Gap and Wal-Mart to treat the online operation as a separate business,” she recalls. “What we learned is that our e-commerce function needed to be an extension of what we... View Details
      Keywords: Deborah Blagg; Management, Scientific, and Technical Consulting Services; Professional Services
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