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  • All HBS Web  (845)
    • People  (4)
    • News  (233)
    • Research  (211)
    • Events  (2)
    • Multimedia  (10)
  • Faculty Publications  (36)
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  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

virtualization of work. While some employers have embraced remote work as part of future professional arrangements, others have been holding their breath. Companies will have to consider how best to serve all of their stakeholders with... View Details
Keywords: by Kristen Senz
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

prepared for such an event. It “contained a provision that would let McDonald’s recoup severance payments it if later determined the employee should have been fired for cause.” After a year of legal wrangling, we recently learned how the... View Details
Keywords: by James Heskett
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

Learning from forced experimentation and investment in risk-mitigating technologies may help firms become smarter and more flexible. For example, before the crisis, firms may have regarded the investment of time and resources to... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

being born globally—chasing opportunities created by distance, learning to manage faraway operations, and hunting for the planet's best manufacturing locations, brightest talent, most willing investors, and most profitable customers... View Details
Keywords: Martha Lagace
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

asserted that negotiation should be a core skill for virtually all managers. Why? How can managers who are not directly involved with deal making assess and hone their own skills on a regular basis? A: Most important managerial problems... View Details
Keywords: by Martha Lagace
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

ways in which organizations met the challenges of 2020. What strategies and actions worked better than others? What can we learn from these? While many companies reduced payor headcount, some pledged at the outset of the crisis to do... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

and ultimately an excellent journey to learning effective leadership skills in The Adventures of an IT Leader (Harvard Business Press). According to the novel's creators, a fictional approach allowed them to blend real-life incidents they... View Details
Keywords: by Martha Lagace
  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

percent of core employees participate, with the ability to pull the trigger independently to virtually test anything at any time. To illustrate that point, Thomke describes the time an incoming CEO called a meeting to present a new logo... View Details
Keywords: by Michael Blanding
  • 15 Mar 2017
  • Lessons from the Classroom

More Than 900 Examples of How Climate Change Affects Business

This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
Keywords: by Carmen Nobel; Green Technology
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

virtually irresistible. But long-term assessments could differ, particularly if the free service reduces quality and consumer choice. In this short paper, we examine these concerns. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

causes of this disconnect between strategy and performance. We have learned that most organizations do not have a strategy execution process. Many have strategic plans, but no coherent approach to manage the execution of those plans.... View Details
Keywords: by Martha Lagace
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

product, or service against the best-known similar activity, so that challenging but attainable goals can be set and a realistic course of action implemented to efficiently become and remain best of the best. In one dramatic benchmarking example, General Motors, in the... View Details
Keywords: by Robert S. Kaplan; Service
  • 18 Aug 2008
  • Research & Ideas

How Disruptive Innovation Changes Education

signs of continuing to grow at an even more rapid pace. Computer-based learning is an exciting disruption because it allows anyone to access a consistent quality learning experience; it is convenient since... View Details
Keywords: by Martha Lagace; Education
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

gone. This is an opportunity to learn Slack and Zoom and have a mentor teach you how to use these tools. The second thing is, working remotely is very effective if you can also restructure the organizational processes for how... View Details
Keywords: by Dina Gerdeman
  • 16 Jul 2013
  • First Look

First Look: July 16

some promising young managers to lead them; locate them safely away from the established businesses-is a recipe for failure, according to the authors. Meanwhile, CEOs spend too much time on managing today's earnings and too little time on building the kind of View Details
Keywords: Anna Secino
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

other business function. But the ROI is disappointing because much of the training misunderstands how salespeople learn, is classroom-centric, and fails to take advantage of new tools that stimulate peer learning and enable the use of... View Details
Keywords: by Kristen Senz
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

to be learned for all global companies as they confront language and culture challenges. Examining the strategic use of language by one international corporation, The Language of Global Success uncovers how all organizations might... View Details
Keywords: Carmen Nobel
  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

Unit. From practical wisdom to action The book expands on the authors’ original theory that companies build organizational knowledge by turning tacit knowledge, which people learn through personal experience, into explicit knowledge that... View Details
Keywords: by Kristen Senz
  • 18 Nov 2002
  • Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

slavery had its financial benefits for slave owners. And, in virtually every case of misconduct that I've studied, the perpetrators justified their actions by reference to the anticipated financial gains. What's important to recognize, as... View Details
Keywords: by Carla Tishler
  • 09 Mar 2015
  • Research & Ideas

Why Entrepreneurs Should Go Work for Government

startups. And when the 2013 Boston Marathon was attacked, Weiss helped establish the One Fund within 24 hours to serve as a central pool for donations to victims. "The One Fund ended up channeling $60 million to survivors and to the families of the victims in 75... View Details
Keywords: by Michael Blanding
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