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  • All HBS Web  (588)
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    • News  (135)
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  • Faculty Publications  (58)

Show Results For

  • All HBS Web  (588)
    • People  (3)
    • News  (135)
    • Research  (321)
    • Events  (7)
    • Multimedia  (2)
  • Faculty Publications  (58)
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  • 01 Jun 2018
  • News

The Evolution of Modern Pricing Models

users who were willing to pay more. If users want to pay less, we’ll make it just slightly harder. That is the idea behind employing “search frictions.” DN: You can think of this approach—of identifying who... View Details
  • 01 Dec 2016
  • News

Carving a Niche

(His long-term plan puts Faction brand sales somewhere in the middle of that first band of revenues.) User experience plays a key role in differentiating Faction’s product, with communication feeding... View Details
Keywords: Julia Hanna
  • 01 Dec 2015
  • News

Snapping Up Voters

Illustration by Chris Gash When Rob Saliterman (MBA 2011) started selling online political ads at Google, they were almost all destined for people already seeking political content, placed either on specific networks or in response to View Details
Keywords: Sasha Issenberg
  • 01 Jun 2000
  • News

Flexibility Is Key to Product Development in Internet Time

compressed time frame, or "Internet time," requires that firms generate and respond to new information for a greater proportion of a development cycle, with much of the feedback coming from customers. In fact, early and continuous contact with View Details
Keywords: Judith A. Ross
  • 01 Jun 1998
  • News

Renewing Baker: Tom Michalak, Executive Director of Baker Library

My experience in the 25 years I've been in this business is that improved access to information creates more, not less, demand. Information technology, Amazon.com, Barnes & Noble, and Borders have all contributed to an increased... View Details
  • 01 Dec 2004
  • News

Retirement's Changing Face

recalls. “There was a cult of youth, and I realized that I should work for myself because I wasn’t going to find an appropriate position at that point.” Bemis, who had experience as a venture capitalist, decided to focus full-time on... View Details
Keywords: Personal Services
  • 30 Jul 2024
  • News

Reddit’s Rise

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. When Jen Wong (MBA 2004) joined Reddit as COO in 2018, the user-generated content site wasn’t exactly a burning building...but it might have been... View Details
  • 17 Apr 2014
  • News

York Street Partners, Busbud Take Top Honors in Alumni New Venture Competition

Busbud was cofounded and is run by LP Maurice (MBA 2008), representing the Canadian region of HBS Clubs. Busbud is a mobile app that connects travelers to bus operators, allowing users to search, compare, and book intercity bus tickets... View Details
Keywords: New Venture Competition; Securities, Commodities, and Other Financial Investments; Finance; News, Library, Internet, and Other Services; Information
  • 01 Mar 2025
  • News

Venture: Time Heals All

everything from the quality of patient care to a hospital’s bottom line. “Health care executives pay close attention to how nursing time is being utilized. They strive for efficiency in fear of finding themselves in troublesome financial situations reminiscent of the... View Details
Keywords: Amy Crawford; Illustration by Klaus Kremmerz; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Jun 2011
  • News

Building a Social Network

experience where there are rules on who should talk to whom and how. “Through discussion, students discover that there is no such thing as one best way to structure human relationships,” he continues. “It really depends on the context.”... View Details
Keywords: Julia Hanna
  • 01 Sep 2017
  • News

Read All About It: Journalism Can Be Profitable

is going away. It’s not like going from CD to MP3, where the user experience is essentially the same. Reading a newspaper in print is very different from reading it digitally, and from a revenue perspective,... View Details
Keywords: April White; New York Times; newspapers; Google; Wirecutter; social media; Facebook; News, Library, Internet, and Other Services; Information
  • 11 Sep 2018
  • News

Bringing Government Up to Code

office, I noticed this large poster board covered in Post-Its that had all these details about the user experience of food stamp recipient in California. It was really complicated. Can you walk me through... View Details
  • 01 Mar 2015
  • News

Ink

timeline. Some pupils excel, some fail, most produce average results. Not much of a product, say authors Michael B. Horn (MBA 2006) and Heather Staker (MBA 2001). The solution? Provide students with a blended experience that combines... View Details
Keywords: Sean Silverthorne; Arts, Entertainment; Publishing Industries (except Internet); Information
  • 01 Mar 2012
  • News

Get Creative

this before? It turns out that most problems have been solved before by somebody in a different environment. Associating that other experience to what’s going on in my world may make me look brilliant, but in reality my brilliance was in... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 26 May 2022
  • News

Northern California Club Honors Noom; LGBTQ Alumni Share HBS Stories

product attempts that missed the mark on health outcomes—including a prototype of a smart bike and apps for fitness and calorie tracking. “In order to have a healthy outcome, our users need to adopt a healthy lifestyle—daily,... View Details
Keywords: Margie Kelley
  • 01 Dec 2022
  • News

Case Study: Your Call Is Important to Us

by research. We know that the quality of the voice is a big driver in how much the end user enjoys the experience,” he says. The solution started to take shape during Sambvani’s tenure at Spotify, where he worked as a data scientist just... View Details
Keywords: Computer Systems Design and Related Services; Professional Services
  • 01 Dec 2015
  • News

Golden State of Mind

Hsieh, and Lyft founder John Zimmer, centers around a team-based curriculum. To date, DU has nearly 500 alumni from 50 countries, with more than 250 startups created, including a medical device company, an apartment listings app, and an exchange for View Details
Keywords: Julia Hanna
  • 01 Jan 2008
  • News

Meg Whitman, MBA 1979

she picked up customer expertise at P&G and later at Disney, where she ran the Consumer Products Division. As a VP at Bain & Company, she gained industry experience that she later applied as head of the Children’s Group at Stride Rite and... View Details
  • 01 Dec 2020
  • News

A New Approach to Contact Tracing

and strict quarantine measures, drawing on the city-state’s previous experience with pandemics, including SARS, H1N1, MERS, and Zika. Then in March 2020, Singapore deployed the world’s first Bluetooth-based contact-tracing system,... View Details
Keywords: Jennifer Gillespie; Government
  • 01 Sep 2013
  • News

Leading the Way

University, as well as a leader in the worlds of business and social responsibility. John Hess: My experience at HBS was transformational. HBS faculty pushed me to think differently about leadership and how to solve problems, and I was... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
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