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Publications

Publications

Filter Results: (144) Arrow Down
Filter Results: (144) Arrow Down Arrow Up

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  • All HBS Web  (144)
    • News  (16)
    • Research  (117)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (58)

Show Results For

  • All HBS Web  (144)
    • News  (16)
    • Research  (117)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (58)
← Page 5 of 144 Results →
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

designed to enhance safety and effectiveness had the unintended effect of changing how men enacted their masculine identities at work. Interview and participant observation data show that the major reorientation was away from seeking to... View Details
Keywords: Martha Lagace
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

(fall 2008): 20-38 Abstract Against the backdrop of financial crisis, a distinguished group of academics and practitioners discusses the contribution of financial management and innovation to corporate growth and value, along with the pitfalls and View Details
Keywords: Martha Lagace
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

for instance, in innovation labs designed for that purpose. 6. Ethical decision-making and proactive governance As technological advances give rise to previously unimaginable use cases, digitally mature organizations recognize that they are accountable for the View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 18 May 2022
  • Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

by the banks might have severe consequences on consumers living paycheck to paycheck. About 14 percent of bank customers incur five or more overdraft fees a year, according to the FDIC. The researchers estimate that 4.2 million customers... View Details
Keywords: by Rachel Layne; Financial Services
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

elected a fellow by the National Association of Business Economics alongside Treasury Secretary Janet Yellen and former Federal Reserve Chairman Ben Bernanke—stresses that highlighting the race of a business owner has to be handled thoughtfully and carefully, or it... View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • 31 Jan 2023
  • Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

almost every society on how much we should allow the private sector to handle prosocial objectives,” says Zhang, who studies workplace culture and social inequality. “What we saw here is that if the private sector engages in that prosocial mission, you actually have... View Details
Keywords: by Rachel Layne
  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

discrimination among users, most recently through Project Lighthouse. Poor design invites discrimination Airbnb's early design choices were aimed at facilitating a user's trust both in the platform and fellow users, but some of those choices had the View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

including unintended impacts. Acknowledging these impacts demonstrates that leaders recognize that their decisions have had real consequences and are aware of what employees have endured, which is the first... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 01 Sep 2023
  • News

The Exchange: Where Ethics Meet Economics

Max Bazerman and Mike Luca (Image by John Ritter) What makes people behave the way they do—and to what degree are design choices influencing that? Associate Professor Mike Luca studies the design of online platforms, while Professor Max Bazerman’s work focuses on... View Details
Keywords: Jen McFarland Flint; Data Processing, Hosting, and Related Services; Information
  • 10 Jan 2022
  • Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

company takes that create unintended consequences for others—can be good or bad. An example of a positive externality is reduced healthcare costs for everyone when employees are required to get COVID-19... View Details
Keywords: by Lane Lambert
  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from Working Knowledge Question: How has the coronavirus affected financial flows? Answer: The halt of the GVC... View Details
Keywords: by Sean Silverthorne
  • 30 Nov 2016
  • What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

consequences when organizations cross the line between pride and arrogance can be substantial. Just ask leaders like the erstwhile CEO of Lululemon—a company with a well-timed dedication to fitness with employees fanatical about its... View Details
Keywords: by James Heskett
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

productivity and growth. And as the Harvard economist Benjamin Friedman has shown, growth has moral consequences in terms of a society’s tolerance for diversity, social mobility, correcting inequalities, and democratic values. CEOs who... View Details
Keywords: by Kristen Senz
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

certain leadership across the planet to make it happen. I’m sure we’ll find something wrong with our current technology set, the unintended consequence if you will. As for business, my view is that business... View Details
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

measures, particularly measures that are relatively informative about management's ability but that are difficult for management to influence, may have unintended and undesirable consequences. Our results suggest further consideration of... View Details
Keywords: by Ann Cullen; Financial Services
  • 16 Sep 2002
  • Research & Ideas

The Irrational Quest for Charismatic CEOs

and the consequences of CEO succession and selection decisions for subsequent firm performance and strategic choices. Industry wisdom, company relationships, and technological expertise all matter in our new knowledge-based enterprises.—... View Details
Keywords: by Martha Lagace
  • 11 Dec 2018
  • Research & Ideas

Free Trade Needs Nurturing—and Other Lessons from History

anymore, but it is a useful reminder of how high the stakes can be. Roscini: Normally the parties reach an agreement, ideally under the auspices and rules of the WTO. The problem is that nowadays trade wars may have unintended View Details
Keywords: by Staff; Auto; Aerospace; Chemical; Consumer Products; Electronics; Energy; Industrial Products; Manufacturing; Shipping; Transportation
  • 02 Mar 2018
  • Op-Ed

Op-Ed: Trump’s Tariffs Could Harm Allies as Much as Opponents

the US withdrew this ill-fated measure in 2003 after the World Trade Organization authorized the largest penalty sanctions ever against a member state, and after the European Union threatened retaliation. Back then, there was ample evidence of View Details
Keywords: by Dante Roscini; Steel; Manufacturing
  • 01 Dec 2018
  • News

Trade Off

ideally under the auspices and rules of the WTO. The problem is that nowadays trade wars may have unintended consequences that complicate their resolution. Global supply chains are incredibly complex. When a... View Details
  • 12 Apr 2018
  • Op-Ed

Op-Ed: The Trouble with Tariffs

force them to move production destined for China to somewhere else. Such unintended consequences make businesses uneasy. Firms conduct business under a set of accepted rules, just like athletes want to... View Details
Keywords: by Willy C. Shih; Manufacturing; Auto; Steel; Air Transportation; Technology; Telecommunications
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