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      • February 1990 (Revised July 1990)
      • Case

      Internal Revenue Service: Automated Collection System

      By: Nitin Nohria
      Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the... View Details
      Keywords: Sovereign Finance; Revenue; Information Technology; Taxation; Change Management; Organizational Change and Adaptation; Organizational Design; Human Resources; Public Administration Industry; United States
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      Nohria, Nitin. "Internal Revenue Service: Automated Collection System." Harvard Business School Case 490-042, February 1990. (Revised July 1990.)
      • December 1989
      • Article

      Management Turnover and Financial Distress

      By: S. C. Gilson
      Keywords: Management; Finance
      Citation
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      Gilson, S. C. "Management Turnover and Financial Distress." Journal of Financial Economics 25 (December 1989): 241–262.
      • September 1983
      • Article

      A Longitudinal Study of the Effects of Boundary Spanning Supervision on Turnover and Promotion in Research and Development

      By: Michael Tushman and R. Katz
      Keywords: Human Resources; Research and Development; Information; Management
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      Tushman, Michael, and R. Katz. "A Longitudinal Study of the Effects of Boundary Spanning Supervision on Turnover and Promotion in Research and Development." Academy of Management Journal 26, no. 3 (September 1983): 437–459.
      • Research Summary

      Overview

      By: Vincent Pons
      Professor Pons studies questions in political economy and development with the goal of understanding how democratic systems function, and how they can be improved.

      He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details
      • Research Summary

      The Strategic and Performance Consequences of CEO Succession

      By: Rakesh Khurana
      The argument of this paper (with Nitin Nohria) is that research on executive turnover treats the departures of predecessors and the origin of successors as independent events. This approach has led to mixed empirical findings with respect to measuring the effects of... View Details
      • Research Summary

      Working Papers

      By: Dennis A. Yao

       

      Lewis, Tracy R. and Dennis A. Yao. (2001, revised 2006). "Innovation, Knowledge Flow, and Worker... View Details

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