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Show Results For
- All HBS Web
(2,160)
- People (4)
- News (660)
- Research (1,189)
- Events (2)
- Multimedia (52)
- Faculty Publications (657)
- 18 Aug 2015
- Working Paper Summaries
Political Identity and Trust
Keywords: by Pablo Hernandez & Dylan Minor
- 06 Mar 2015
- News
The Truth About Trust
- 13 Aug 2021
- News
The Power of Trust with Sandra Sucher
- July 2004
- Article
Trust and Reciprocity Decisions: The Differing Perspectives of Trustors and Trusted Parties
By: Deepak Malhotra
Malhotra, Deepak. "Trust and Reciprocity Decisions: The Differing Perspectives of Trustors and Trusted Parties." Organizational Behavior and Human Decision Processes 94, no. 2 (July 2004): 61–73.
- 15 Jul 2021
- News
How Acknowledging Your Employees Emotions Builds Trust
- 03 Jun 2021
- News
Trusting ‘Collective Genius’ in a Crisis
- 26 Jul 2021
- News
The Power of Trust with Sandra Sucher
- January 29, 2018
- Article
How to Build Trust with Colleagues You Rarely See
By: Tsedal Neeley
Building trust is key to success for any organization. But that can be tricky when it comes to colleagues that you only interact with virtually. What does it take to build trust when you can’t meet in person? In this piece, the author suggests that professionals should... View Details
Neeley, Tsedal. "How to Build Trust with Colleagues You Rarely See." Harvard Business Review (website) (January 29, 2018).
- June 2023
- Article
Can Purpose Foster Stakeholder Trust in Corporations
By: Ranjay Gulati and Franz Wohlgezogen
As part of institutional changes toward more responsible capitalism, firms increasingly articulate a purpose beyond simply profit as a central tenet of their governance. Management scholarship has noted the potential advantages of such purpose-focus for stakeholder... View Details
Keywords: Stakeholder Management; Moral Identity; Mission and Purpose; Trust; Corporate Governance; Business and Stakeholder Relations
Gulati, Ranjay, and Franz Wohlgezogen. "Can Purpose Foster Stakeholder Trust in Corporations." Strategy Science 8, no. 2 (June 2023): 270–287.
- September 2023
- Teaching Note
Patagonia: 'Earth Is Now Our Only Shareholder'
By: Brian Trelstad, Nien-hê Hsieh, Michael Norris and Susan Pinckney
Teaching Note for HBS Case No. 323-057. Patagonia’s change of ownership from a privately held company to a perpetual purpose trust and 501(c)(4) nonprofit in order to use the company’s profit to fight the environmental crisis and be a model for future businesses. View Details
Keywords: Trusts; Business Ventures; Business Organization; Family Business; Restructuring; Change; Disruption; Transition; Decision Making; Ethics; Values and Beliefs; Finance; Financial Management; Governance; Corporate Governance; Investment Activism; Innovation Leadership; Labor; Law; Common Law; Management; Goals and Objectives; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Organizational Culture; Ownership; Ownership Type; Family Ownership; Private Ownership; Social Enterprise; Nonprofit Organizations; Society; Social Issues; Wealth and Poverty; Value; Value Creation; Apparel and Accessories Industry; United States
- 21 Oct 2022
- Research & Ideas
People Trust Business, But Expect CEOs to Drive Social Change
Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
- February 2004
- Article
Risky Business: Trust in Negotiation
By: Deepak Malhotra
Malhotra, Deepak. "Risky Business: Trust in Negotiation." Negotiation 7, no. 2 (February 2004).
- March 1998
- Teaching Note
Acme Investment Trust TN
By: Josh Lerner
Teaching Note for (9-296-042). View Details
Keywords: Financial Services Industry
- 09 Oct 2023
- News
Accelerating Excellence With Trust
Profits You Can Trust
“This comprehensive layman's guide is a must-read for senior management, boards, committees, and their advisors. Writing in largely non-technical language, the expert authors provide the most concise and complete road map to understanding, preventing,... View Details
- 04 Jan 2021
- News
Building Trust at YouTube
- February 2021
- Article
Trust and Disintermediation: Evidence from an Online Freelance Marketplace
By: Grace Gu and Feng Zhu
As an intermediary improves trust between the two sides of its market to facilitate matching and transactions, it faces an increased risk of disintermediation: with sufficient trust, the two sides may circumvent the intermediary to avoid the intermediary’s fees. In... View Details
Keywords: Disintermediation; Intermediaries; Online Marketplace; Platform Strategy; Trust; Marketplace Matching; Digital Platforms
Gu, Grace, and Feng Zhu. "Trust and Disintermediation: Evidence from an Online Freelance Marketplace." Management Science 67, no. 2 (February 2021): 794–807.
- 31 Aug 2021
- News
How Boards Can Help Build Trusted Companies
- August 1985 (Revised July 1991)
- Case
Bankers Trust New York Corp.
By: Dwight B. Crane and Robert G. Eccles Jr.
Crane, Dwight B., and Robert G. Eccles Jr. "Bankers Trust New York Corp." Harvard Business School Case 286-005, August 1985. (Revised July 1991.)
- Article
How Bigger Dividends Build Trust
By: Joseph B. Fuller
Fuller, Joseph B. "How Bigger Dividends Build Trust." Financial Times (October 7, 2003).