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Show Results For
- All HBS Web
(370)
- People (1)
- News (128)
- Research (195)
- Events (5)
- Multimedia (3)
- Faculty Publications (77)
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- 21 Aug 2013
- Research & Ideas
What Went Wrong at J.C. Penney?
especially lower- and middle-income families, while the boutiques didn't want their brands diluted by discount pricing. The depths of the recession made this everyday-low-prices strategy difficult to carry out. Customer traffic dropped... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
into account, among other things, entry and exit points, delivery and takeout, traffic patterns, physical barriers, and air flow. MASS has made its case studies and guidelines available as open source documents. The foundational model for... View Details
- 25 Jun 2012
- Research & Ideas
Collaborating Across Cultures
says. "I often compare it to the heightened awareness you have when driving in a foreign city, where you will pay more attention to the road signs and traffic signs. It's this kind of heightened awareness and reflection about what I think... View Details
Keywords: by Michael Blanding
- 08 Jul 2019
- Research & Ideas
Are Paywalls Saving Newspapers?
Media outlets large and small have adopted digital paywalls to augment dramatic declines in print revenues, but given their negative effect on website traffic (and, in turn, online advertising), are paywalls an effective sales strategy? A... View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
professor Noel Maurer and economic historian Carlos Yu discuss the canal's complicated economic and political history—including the first proposals dating back to 1529, the massive cost overruns associated with digging the canal in the early 20th century, the first... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
closed a number of stores with less traffic to better enable deliveries to seniors, those with disabilities, and those in quarantine or self-isolation. Connect emotionally. To accommodate such demands, firms such as Deliveroo, Uber Eats,... View Details
- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
traffic controller and the first officer; everybody’s perspective was brought in. He considered many alternatives when most of us would have focused on the obvious one. He had this beautiful habit of mind that every time he walked into... View Details
Keywords: by Jen McFarland Flint
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
new employer coming to town. Wouldn’t all these new employees cause traffic congestion and overwhelm the rickety subway lines that serve Long Island City? (It didn’t help that Amazon didn’t pledge to invest in better local... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
shopping hours for senior citizens while Woolworths Supermarket in Australia closed a number of stores with less traffic to better enable deliveries to seniors, those with disabilities, and those in quarantine or self-isolation. To learn... View Details
Keywords: by Sean Silverthorne
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
benefits by reducing emissions and traffic congestion. Providing an affordable insurance option To test how strongly uninsured drivers valued the option to buy fewer days of coverage at a time, we randomized whether or not drivers got a... View Details
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
low WTS in their relationship with Apple; this is because the company increases foot traffic by about 10 percent for all the other stores in the mall. And, as the figure suggests, a busier mall allows owners to increase the rent for all... View Details
Keywords: by Danielle Kost
- 18 Mar 2019
- Research & Ideas
Stuck in Commuter Hell? You Can Still Be Productive
Commutes are stressful partly because people are unsure how long the trip will take, and if bad traffic makes them late for meetings, they start the workday feeling rushed and on edge. “You can’t adapt to commuting because it’s entirely... View Details
Keywords: by Dina Gerdeman
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
figuring out what to do at an intersection if a traffic light fails. In testing new AVs, De Freitas and his colleagues propose that companies should adopt a standard they refer to as SPRUCE—teaching AVs to drive in a manner that is:... View Details
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
improved forecasting because they feel there is a lot of data that they own [but] they're underutilizing what they get,” Grushka-Cockayne says. “Players in the air traffic space have to deal with typical challenges that firms have to deal... View Details
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
- 20 Feb 2019
- Research & Ideas
Rocket-tunity: Can Private Firms Turn a Profit in Space?
United States, it must obtain a license from the FAA’s Office of Commercial Space Transportation. For certain launches, the FAA reroutes commercial airplane traffic around a spacecraft’s trajectory. For example, the Washington Post... View Details
- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
that they allow and support free information flow over the Internet with some restrictions. They contend that the United States doesn't feel any discomfort hacking into the Internet traffic of U.S. citizens who are suspected terrorists in... View Details
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
poor data, the lack of a control group, and careless analysis of the results. Experimentation on a large scale has worked for Booking.com, apparently. The Company has employed this strategy to gain the largest share of the traffic in its... View Details
- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
and they don’t need to have a lot of foot traffic because it’s a low-fixed-cost model. Maybe you’re not selling as much, maybe you don’t have as many customers, but it’s sales per square foot. And here, I’m mostly talking about Dollar... View Details
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
foreign direct investment. The other thing that surprised me was that some indicators of globalization aren't increasing as many experts have claimed. There is general agreement that the international share of total Internet traffic is... View Details
Keywords: by Martha Lagace