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  • All HBS Web  (9,812)
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  • July 2002 (Revised April 2003)
  • Case

Computer Associates International, Inc.: Governance and Investor Communication Challenge

By: Paul M. Healy and Krishna G. Palepu
Sanjay Kumar, the CEO of Computer Associates, faces investor communication challenges following the company's implementation of a new business model and the accompanying change method used to recognize revenue. Despite management's confidence that the new business... View Details
Keywords: Business Earnings; Earnings Management; Stock Shares; Problems and Challenges; Communication Strategy; Accrual Accounting; Business Model; Budgets and Budgeting; Corporate Governance; Revenue; Computer Industry; Information Technology Industry
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Healy, Paul M., and Krishna G. Palepu. "Computer Associates International, Inc.: Governance and Investor Communication Challenge." Harvard Business School Case 103-007, July 2002. (Revised April 2003.)
  • October 1998
  • Case

Conduit Communications

By: William A. Sahlman and Jon Biotti
Keywords: Business Model; Growth and Development Strategy; United Kingdom
Citation
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Sahlman, William A., and Jon Biotti. "Conduit Communications." Harvard Business School Case 899-104, October 1998.
  • March 2013
  • Class Lecture

Using Communities and Contests to Stimulate Innovation

By: Karim Lakhani
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Lakhani, Karim. "Using Communities and Contests to Stimulate Innovation." Harvard Business School Class Lecture 613-711, March 2013.
  • November 2022
  • Case

Jon Fortt: The Art of Debate and Effective Communication

By: Francesca Gino, Sarah Livick-Moses and Ruth Page
This stand-alone multimedia case explores the art of communication in the space of negotiation. It follows the career journey of business journalist, media influencer, and co-anchor of CNBC's "Squawk Alley," Jon Fortt. He offers reflections on the race crisis in the... View Details
Keywords: Communication; Negotiation; Race
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Gino, Francesca, Sarah Livick-Moses, and Ruth Page. "Jon Fortt: The Art of Debate and Effective Communication." Harvard Business School Multimedia/Video Case 921-713, November 2022. (Click here to access this case.)
  • 1998
  • Working Paper

The Effects of Physical Distance and Response Latency on Persuasion in Computer-Mediated Communication and Human-Computer Communication

By: Youngme Moon
Citation
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Moon, Youngme. "The Effects of Physical Distance and Response Latency on Persuasion in Computer-Mediated Communication and Human-Computer Communication." Harvard Business School Working Paper, No. 99-044, September 1998.
  • November 1998 (Revised August 1999)
  • Case

Mickey Maurer: IBJ Corp. and MyStar Communications

By: Paul W. Marshall and Jeremy Dann
Mickey Maurer is a successful entrepreneur who retired in the late 1980s and then reentered the business world with the purchase of two media companies. In the radio industry he faces competition from large national players. In his publishing enterprise, Maurer... View Details
Keywords: Motivation and Incentives; Competition; Business Growth and Maturation; Entrepreneurship; Management Teams; Media and Broadcasting Industry
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Marshall, Paul W., and Jeremy Dann. "Mickey Maurer: IBJ Corp. and MyStar Communications." Harvard Business School Case 899-106, November 1998. (Revised August 1999.)
  • January 1996 (Revised December 2005)
  • Case

First Community Bank (A)

By: Rosabeth M. Kanter
First Community Bank, a bank-within-a-bank at Bank of Boston, was established in 1990 as a unique venture to serve urban communities. By 1995 it has achieved profitability but must manage relationships with the mainstream at Bank of Boston, serve as a change agent and... View Details
Keywords: Banks and Banking; Business Ventures; Business and Community Relations; Agency Theory; Change Management; Leadership; Balanced Scorecard; Mission and Purpose; Organizational Structure; Problems and Challenges; Banking Industry; Boston
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Kanter, Rosabeth M. "First Community Bank (A)." Harvard Business School Case 396-202, January 1996. (Revised December 2005.)
  • 1980
  • Chapter

Managing Communications and Conflict in Interpersonal Relationships

By: John J. Gabarro and Cyrus F. Gibson
Keywords: Interpersonal Communication; Conflict Management; Relationships
Citation
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Gabarro, John J., and Cyrus F. Gibson. "Managing Communications and Conflict in Interpersonal Relationships." In Managing Organizational Behavior, edited by C.F. Gibson. Homewood, IL: Richard D. Irwin, 1980.
  • Research Summary

The "New" Corporate Communications

By: Stephen A. Greyser
Stephen A. Greyser continues to explore the issues and problems organizations face as they attempt to communicate effectively with a variety of constituencies. Greyser's work and the course to which it contributes are structured around the business-media-publics... View Details
  • March 2010 (Revised February 2014)
  • Case

Community Health Workers in Zambia: Incentive Design and Management

By: Nava Ashraf and Natalie Kindred
This case examines the various considerations relevant to selecting and compensating workers in a context where their work involves a pro-social component. This is relevant to not only health care in Zambia, but to NGO and public sector workers who are both motivated... View Details
Keywords: Developing Countries and Economies; Training; Health Care and Treatment; Compensation and Benefits; Recruitment; Selection and Staffing; Mission and Purpose; Non-Governmental Organizations; Motivation and Incentives; Health Industry; Zambia
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Ashraf, Nava, and Natalie Kindred. "Community Health Workers in Zambia: Incentive Design and Management." Harvard Business School Case 910-030, March 2010. (Revised February 2014.) (Request a courtesy copy.)
  • May 2025
  • Case

Community First! Village: Scaling Goodness?

By: Jan Rivkin and Coelin P. Scibetta
The nonprofit organization Mobile Loaves & Fishes has devised an innovative way to address chronic homelessness: their Community First! Village provides tiny homes, recreational vehicles, and facilities that bring community, housing, support, and work opportunities to... View Details
Keywords: Nonprofit Organizations; Business Model; Growth and Development Strategy; Expansion; Social Issues; Texas
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Rivkin, Jan, and Coelin P. Scibetta. "Community First! Village: Scaling Goodness?" Harvard Business School Case 725-443, May 2025.
  • March 1998 (Revised July 1998)
  • Case

United Way Community Services

By: V. Kasturi Rangan
Describes in detail the fund development and distribution system of United Way Community Services. A key question is how to measure the outcome/impact of the work done by the agencies that receive United Way funding. A follow-on question is how to reinvent the... View Details
Keywords: Capital; Management Systems; Measurement and Metrics; Distribution Channels; Organizational Change and Adaptation; Outcome or Result; Nonprofit Organizations
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Rangan, V. Kasturi. "United Way Community Services." Harvard Business School Case 598-138, March 1998. (Revised July 1998.)
  • 17 Dec 2015
  • Cold Call Podcast

Designing a Great Community

Keywords: Re: Karim R. Lakhani
  • April 2017
  • Supplement

Community Values and Learning Culture Agreement Supplement

By: Amy C. Edmondson
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Edmondson, Amy C. "Community Values and Learning Culture Agreement Supplement." Harvard Business School PowerPoint Supplement 617-706, April 2017.
  • July 2010
  • Case

Metabical: Positioning and Communications Strategy for a New Weight Loss Drug

By: John A. Quelch and Heather Beckham
Cambridge Sciences Pharmaceuticals (CSP) expects final approval for its revolutionary weight loss drug, Metabical. Metabical will be the only weight loss drug with FDA approval that is also clinically proven to be effective for moderately overweight people. Barbara... View Details
Keywords: Product Positioning; Marketing Communications; Product Launch; Consumer Behavior; Pharmaceutical Industry; United States
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Quelch, John A., and Heather Beckham. "Metabical: Positioning and Communications Strategy for a New Weight Loss Drug." Harvard Business School Brief Case 104-240, July 2010.
  • March 2020
  • Article

Gender Differences in Communicative Abstraction

By: Priyanka D. Joshi, Cheryl J. Wakslak, Gil Appel and Laura Huang
Drawing on construal level theory, which suggests that experiencing a communicative audience as proximal rather than distal leads speakers to frame messages more concretely, we examine gender difference in linguistic abstraction. In a meta-analysis of prior studies... View Details
Keywords: Construal Level Theory; Psychological Distance; Gender; Communication; Leadership
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Joshi, Priyanka D., Cheryl J. Wakslak, Gil Appel, and Laura Huang. "Gender Differences in Communicative Abstraction." Journal of Personality and Social Psychology 118, no. 3 (March 2020): 417–435.
  • May 1999
  • Case

African Communications Group (Condensed)

Describes the opportunities that confront the African Communications Group, an entrepreneurial organization that plans to introduce a wireless pay-phone system in Tanzania. Provides a foundation for the analysis of value creation and of value capture. The possibility... View Details
Keywords: Competitive Strategy; Telecommunications Industry; Tanzania
Citation
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McGahan, Anita M. "African Communications Group (Condensed)." Harvard Business School Case 799-148, May 1999.
  • 1972
  • Book

Commitment and Community: Communes and Utopias in Sociological Perspective

By: R. M. Kanter
Keywords: Civil Society or Community; Happiness; Science; Perspective
Citation
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Kanter, R. M. Commitment and Community: Communes and Utopias in Sociological Perspective. Boston, MA: Harvard University Press, 1972. (Reprintings: chapter 2 in The Meaning of Sociology, edited by J.M Charn. Palo Alto, Calif.: Mayfield, 1985; portions in Small Groups and Social Interaction, edited by H.H. Blumberg et al., vol. 2. London: Wiley, 1983; portions in Sociology, edited by R. Perrucci. Minneapolis: Wets, 1983; chapter 3 in Perspectives on the American Community, edited by Roland Warren. Chicago: Rand McNally, 1973 and 1976; chapter 1 in The Family: Its Structure and Functions, edited by Rose Coser. New York: St. Martin's, 1974; chapter 1 in Sociology, Society, and People, edited by R.M. Koss. C.V. Mosby, 1975; and selections in Community and Education, edited by Donald Oliver. San Francisco, 1976.)
  • May 2024
  • Article

Housing Policies and Energy Efficiency Spillovers in Low and Moderate Income Communities

By: Omar Isaac Asensio, Olga Churkina, Becky D. Rafter and Kira E O'Hare
Housing policies address the human dimensions of increasing urban density, but their energy and sustainability implications are hard to measure due to challenges with siloed civic data. This is especially critical when evaluating policies targeting low- and... View Details
Keywords: Energy Efficiency; Public Policy; Climate Change; Energy Conservation; Housing; Analytics and Data Science; Policy; Income; Environmental Sustainability; Real Estate Industry; United States
Citation
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Asensio, Omar Isaac, Olga Churkina, Becky D. Rafter, and Kira E O'Hare. "Housing Policies and Energy Efficiency Spillovers in Low and Moderate Income Communities." Nature Sustainability 7, no. 5 (May 2024): 590–601.
  • 2007
  • Working Paper

Ethnic Scientific Communities and International Technology Diffusion

By: William R. Kerr
Citation
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Kerr, William R. "Ethnic Scientific Communities and International Technology Diffusion." Harvard Business School Working Paper, No. 06-022, April 2007. (forthcoming in The Review of Economics and Statistics.)
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