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  • November 2021
  • Article

Determining Variable Costs in the Acute Urolithiasis Cycle of Care Through Time-driven Activity-based Costing

By: Tyler R. McClintock, David F. Friedlander, Aiden Y. Feng, Mahek A. Shah, Daniel J. Pallin, Steven L. Chang, Angela M. Bader, Thomas W. Feeley, Robert S. Kaplan and George E. Haleblian
Objective. To characterize full cycle of care costs for managing an acute ureteral stone using time-driven activity-based costing.
Methods. We defined all phases of care for patients presenting with an acute ureteral stone and built an... View Details
Keywords: Time-Driven Activity-Based Costing; Health Care and Treatment; Cost; Activity Based Costing and Management
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  • January 2017 (Revised May 2019)
  • Case

Kjell and Company: Motivating Salespeople with Incentive Compensation (A)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
Keywords: Salesforce Management; Compensation and Benefits; Change; Decision Making; Electronics Industry; Sweden
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  • May 2019
  • Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (D)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden
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  • Article

Turbulent Stability of Emergent Roles: The Dualistic Nature of Self-Organizing Knowledge Co-Production

By: Ofer Arazy, Johaness Daxenberg, Hila Lifshitz - Assaf, Oded Nov and Irene Gurevych
Increasingly, new forms of organizing for knowledge production are built around self-organizing co-production community models with ambiguous role definitions. Current theories struggle to explain how high-quality knowledge is developed in these settings and how... View Details
Keywords: Wikipedia; Knowledge Production; Organizational Structure; Knowledge; Information Publishing
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    The Challenge of Maintaining Passion for Work over Time: A Daily Perspective on Passion and Emotional Exhaustion

    Passion for work is highly coveted, but many employees report struggling to maintain their passion over time. In the current research, we explain the challenge of pursuing passion by conceptualizing passion as an attribute with temporal variation. Viewed through... View Details
    • 20 Jun 2023
    • Research & Ideas

    Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories

    course of a single day, for a statistic, the temporal decay was a much more dramatic 73 percent. The difficulty in recall, in turn, stems not from loss of memory, per se. Instead, it has to do with conflicts with other similar memories... View Details
    Keywords: by Scott Van Voorhis
    • 2007
    • Working Paper

    The Impact of Component Modularity on Design Evolution: Evidence from the Software Industry

    By: Alan MacCormack, John Rusnak and Carliss Y. Baldwin

    Much academic work asserts a relationship between the design of a complex system and the manner in which this system evolves over time. In particular, designs which are modular in nature are argued to be more "evolvable," in that these designs facilitate making... View Details

    Keywords: Product Design; Adaptation; Software; Information Technology Industry
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    • Research Summary

    Consumer Decision Making and Behavioral Research

    By: John T. Gourville

    John Gourville’s research focuses on consumer behavior, especially in the areas of pricing and consumer decision making. In the area of pricing, for instance, he has looked at the role of time on how consumers interpret and react to product costs and prices.... View Details

    • May 2019
    • Supplement

    Kjell and Company: Motivating Salespeople with Incentive Compensation (C)

    By: Doug J. Chung
    Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
    Keywords: Salesforce Management; Compensation and Benefits; Change Management; Behavior; Electronics Industry; Sweden
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    • 29 Jul 2019
    • Research & Ideas

    How Companies Benefit When Employees Work Remotely

    workers temporal flexibility, ‘work from anywhere’ goes a step further and provides both temporal and geographic flexibility,” says Choudhury, who co-authored the paper, (Live and) Work from Anywhere:... View Details
    Keywords: by Kristen Senz
    • Web

    Christensen Center for Teaching & Learning

    Preparing to Teach Prior to each class session, instructor preparation involves careful planning of both content and process which includes: getting started , developing an instruction style, knowing your students, and planning the class session. Class Flow Class flow... View Details
    • 2010
    • Article

    Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study

    Background: Pay-for-performance is an increasingly popular approach to improving health care quality, and the US government will soon implement pay-for-performance in hospitals nationwide. Yet hospital capacity to perform (and improve performance) likely depends on... View Details
    Keywords: Health Care and Treatment; Performance; Health Industry; United States
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    • Web

    Leading in the Classroom - Christensen Center for Teaching & Learning

    flow provides a temporal dimension to execution as the instructor moves through time from pre-class arrival, to the opening, through sequences of questioning, listening, and responding, to transitions and, ultimately, to the closing of... View Details
    • 01 Dec 2023
    • News

    Thinking Ahead

    As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
    Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
    • 16 Mar 2023
    • Research & Ideas

    Why Business Travel Still Matters in a Zoom World

    trips are worth it. “We’re showing that business travel matters for innovation, but it only matters if two firms’ locations are either culturally or temporally far away from each other.” The study offers him an answer: Yes, with an... View Details
    Keywords: by Kara Baskin; Air Transportation
    • 29 Jul 2009
    • Working Paper Summaries

    Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

    Keywords: by Mark Mortensen & Tsedal Neeley
    • Web

    Human Behavior & Decision-Making - Faculty & Research

    Brian Knutson and Uma R. Karmarkar Although linked, researchers have long distinguished appetitive from consummatory phases of reward processing. Recent improvements in the spatial and temporal resolution of neuroimaging techniques have... View Details
    • 22 Feb 2018
    • Book

    The New History of American Capitalism

    Globalization and state formation constitute one another. In the process of engaging these issues, historians of American capitalism have reimagined both the spatial divisions common to Americanists and the temporal frame of American... View Details
    Keywords: Manufacturing
    • Research Summary

    Competing on a Common Platform

    Why have over 100 firms joined the Eclipse Foundation to collectively produce an open source platform and tools for software application development? What are they trying to accomplish? This research analyzes IBMs divestment of the Eclipse Java Integrated Development... View Details
    • 31 Jan 2018
    • Research & Ideas

    American Idle: Workers Spend Too Much Time Waiting for Something to Do

    Reading: Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks Hiding From Managers Can Increase Your Productivity The Task and Temporal Microstructure of Productivity: Evidence from Japanese Financial Services... View Details
    Keywords: by Michael Blanding