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- All HBS Web
(471)
- News (82)
- Research (313)
- Events (1)
- Multimedia (4)
- Faculty Publications (60)
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- 12 Dec 2023
- Book
HBS Faculty Books of 2023: Find Happiness, Fix Things, and Fail Well
Fast and Fix Things. Failing Well: How Your ‘Intelligent Failure’ Unlocks Your Full PotentialWe tend to avoid failure at all costs. But our smarter missteps are worthwhile because they can force us to take a different path that points us... View Details
Keywords: by Danielle Kost
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
themselves or their teams are currently experiencing the shift from short-term to long-term crisis. That shift is difficult at best. The circumstances of this particular shift, particularly the awareness that things could have played out... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 19 Dec 2023
- Research & Ideas
The 10 Most Popular Articles of 2023
That High-Performing Teams NeedStruggling to spark strategic risk-taking and creative thinking? In the post-pandemic workplace, teams need psychological safety more than ever, and a new analysis by Amy... View Details
Keywords: by Danielle Kost
- 11 Jan 2011
- First Look
First Look: Jan. 11
models and evaluating their efficacy in standalone fashion—just as engineers test new technologies or products. However, the success or failure of a company's business model depends largely on how it interacts with those of the other... View Details
Keywords: Sean Silverthorne
- 30 Apr 2024
- Book
When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners
failure to act more quickly on discovering problems with the safety of its tires, he replied: “I am sorry to say that I believe [we looked at it from a financial point of view but not a consumer safety point of view.]” In the same vein,... View Details
Keywords: by Dina Gerdeman
- 23 Jan 2023
- Research & Ideas
After High-Profile Failures, Can Investors Still Trust Credit Ratings?
rating agencies. High-profile failures of the agencies to predict catastrophes, like the Enron and WorldCom scandals, caused “everyone to wonder, ‘Where were the credit rating agencies?’” Sikochi explains. “Our paper answers the question,... View Details
Keywords: by Ben Rand
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
up for coding or data analytics classes to acquire expertise but, more important, to show their teams that they too must become life-long technology learners. 4. Be courageous Leaders need to learn to experiment, iterate, and pivot... View Details
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
processes and talent systems. [div class=infogram-embed data-id=_/eUdkBzKkQThcMS1T8PRn][/div] Embracing experimentation and the inevitable missteps and failures inherent to the innovation process is frankly nerve-racking for leaders and... View Details
- 23 Nov 2021
- Book
What It Takes to Build an Organizational Culture That Wins
cultural change and provides a playbook to help leaders hire productive employees, organize around teams and values, and lead by inclusion. In a nod to the times, he devotes space to tips for creating and maintaining culture in remote... View Details
Keywords: by Avery Forman
- 05 Dec 2022
- What Do You Think?
How Would Jack Welch’s Leadership Style Fare in Today’s World?
years into his tenure, GE became the most valuable company in the world. Gelles and Cohan cite everything from failed acquisitions and strategies to brutal downsizing, forced ranking of managers, a poor environmental record, legal accounting practices designed to... View Details
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
maintained a culture of testing many features on its website and soliciting feedback from its most loyal and vocal customers. What the Airbnb team learned: If you provide a channel and listen, people will tell you what they want once. But... View Details
- 30 Sep 2002
- Research & Ideas
Your Crisis Response Plan: The Ten Effective Elements
should represent a broad range of potential emergency situations that the organization could plausibly face. Examples include: shooter on site, epidemic, bomb threat, major fire, major external terrorist attack, major economic dislocation, infrastructure View Details
Keywords: by Michael Watkins
- 2020
- Working Paper
Novel Risks
By: Robert S. Kaplan, Herman B. "Dutch" Leonard and Anette Mikes
All organizations practice some form of risk management to identify and assess routine risks in their operations, supply chains, strategy, and external environment. These risk management policies, however, fail in the presence of novelty. Novel risks arise from... View Details
Kaplan, Robert S., Herman B. "Dutch" Leonard, and Anette Mikes. "Novel Risks." Harvard Business School Working Paper, No. 20-094, March 2020. (Revised May 2020.)
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
- 04 Sep 2001
- Research & Ideas
Is Government Just Stupid? How Bad Decisions Are Made
"Washington" telling them what they can and cannot do with their property. Both sides battle for increased or decreased legislation while ignoring possibilities for wiser regulation through joint problem solving. When a sports View Details
- 02 Feb 2023
- Research & Ideas
Why We Still Need Twitter: How Social Media Holds Companies Accountable
reality-based “metaverse.” “In the current discussion about Twitter’s future, many critics of Elon Musk appear to be rooting for his failure in turning around the company,” explains Heese, the Marvin Bower Associate Professor of Business... View Details
- 12 May 2021
- Book
The Hard Truth About Being a CEO
told by one group, but also going back and having confirmative conversations with others. Others will go a few layers below the senior management team and engage middle-management, who are often willing to be absolutely candid and have a... View Details
Keywords: by Michael Blanding
- April 2012
- Case
Bella Healthcare India
By: Dorothy Leonard and Sunru Yong
Bella Healthcare India was originally established in Bangalore as a low-cost manufacturing facility for a U.S.-based cardiology equipment developer. Under country manager Joseph Cherian it evolved considerably, developing its own research and development capabilities.... View Details
Keywords: India; Productivity; Organizational Development; International Business; R＆D; Cross-cultural Relations; Medical Equipment ＆ Devices; Joint Ventures; Medical Specialties; Research and Development; Product Development; Organizational Change and Adaptation; Strategy; Decision Choices and Conditions; Health Care and Treatment; Product Launch; Failure; Cross-Cultural and Cross-Border Issues; Medical Devices and Supplies Industry; Bangalore
Leonard, Dorothy, and Sunru Yong. "Bella Healthcare India." Harvard Business School Brief Case 124-440, April 2012.
- 05 Oct 2010
- First Look
First Look: October 5, 2010
level of accountability for that performance. Furthermore, the influence of senior minority managers on hiring practices may differ substantially, depending on where a manager sits in the firm's hierarchy. Examining hiring practices on coaching staffs of View Details
Keywords: Sean Silverthorne
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
difficult) as this, Amabile concludes: Support employees' progress in their work every day. Set clear and meaningful goals for them; provide direct help, versus hindrance; offer adequate resources and time; respond to successes and View Details