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- All HBS Web (250)
- Faculty Publications (40)
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- 04 Dec 2012
- First Look
First Look: December 4
community influences on organizations; sheds new light on the temporal dynamics of both endogenous and exogenous punctuating events; and provides more nuanced understanding of corporate-community relations. When Power Makes Others Speechless: The Negative Impact of... View Details
Keywords: Carmen Nobel
- 08 Feb 2011
- First Look
First Look: Feb. 8
69, no. 4 (December 2010) Abstract How can people and organisations best respond to emergency events that are significantly beyond the boundaries of what they had generally anticipated, expected, prepared for—or even imagined? What forms... View Details
Keywords: Sean Silverthorne
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
effort to educate its employees about the benefits of an outside-in perspective (it even launched a "customer- centricity university" for employees) and, second, a monumental effort to mobilize action. From building cross-functional customer segment units to... View Details
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
the single most important public good: defense of national boundaries from external attacks.” Quantifying racism’s toll Economists have looked more frequently at racism’s destructive influence on the US economy in recent years, yet few... View Details
Keywords: by Rachel Layne
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
based on "industry best-in-class performance measures or direct competitors," Hope and Fraser write; and give teams "an extended period of time to reach them"—two to three years. Atlanta-based eye-care company CIBA... View Details
Keywords: by Loren Gary
- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
Portraiture is a method of qualitative research that blurs the boundaries of aesthetics and empiricism in an effort to capture the complexity, dynamics, and subtlety of human experience and organizational life. Portraitists seek to record... View Details
- 08 Oct 2013
- First Look
First Look: October 8
Ferguson's Formula By: Elberse, Anita, and Sir Alex Ferguson Abstract—When Alex Ferguson took over as manager of the English football team Manchester United, the club was in dire straits: it hadn't won a league title in nearly 20 years... View Details
Keywords: Sean Silverthorne
- 08 Dec 2009
- First Look
First Look: Dec. 8
http://www.hbs.edu/research/pdf/10-038.pdf Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience (revised) Authors: Robert S. Huckman and Bradley R. Staats Abstract In many... View Details
Keywords: Martha Lagace
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
the past. The economics of financial transactions have continually dropped from dollars to cents. New entrants have joined many industries and have focused on taking strategic advantage of IT's associated economics. Company boundaries... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
their counterparts at International. Wal-Mart also tries to aggregate across national boundaries with its IT platform and regional management teams that were created in 2004 to manage global brand... View Details
Keywords: by Martha Lagace
- 10 Jan 2012
- First Look
First Look: January 10
inspired by the mission of the A.R.T.-to expand the boundaries of theater-hastened a shift in the A.R.T. business model. Her new plans included operating two unique segmented venues, creating and presenting varied content that aimed to be... View Details
Keywords: Sean Silverthorne
- 09 Mar 2015
- Research & Ideas
Why Entrepreneurs Should Go Work for Government
organization was not eligible to receive nonprofit status—which meant donations would not have been tax-deductible and likely caused many potential donors to not contribute. "The One Fund team made it known we would proceed without... View Details
Keywords: by Michael Blanding
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
this business issue, members of Fuller’s team surveyed two groups. They asked 301 human resource leaders and business owners in the United States how they approach caregiving benefits. And they asked 1,500 employees who provide or... View Details
- 05 Sep 2018
- Research & Ideas
The Hidden Benefit of Giving Back to Open Source Software
workforce training initiatives might also be viewed as public goods. “What this study and others that are at the cutting edge now are starting to show is that, as a result of technology, the boundaries of the firm are weakening,” says... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
To other functional departments such as finance and operations, the sales and marketing functions look alike. After all, they are both "outward looking," focused on the customer and the market. But, creating a strong marketing and sales View Details
Keywords: by Benson Shapiro
- Article
Interorganizational Ties and Business Group Boundaries: Evidence from an Emerging Economy
By: Tarun Khanna and Jan W. Rivkin
Khanna, Tarun, and Jan W. Rivkin. "Interorganizational Ties and Business Group Boundaries: Evidence from an Emerging Economy." Organization Science 17, no. 3 (May–June 2006): 333–352.
- 22 Sep 2008
- Research & Ideas
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
paper, "Communication (and Coordination?) in a Modern, Complex Organization," written by Harvard Business School postdoctoral fellow Adam M. Kleinbaum, and professors Toby E. Stuart and Michael L. Tushman. In an unnamed company with over 100,000 employees, the View Details
Keywords: by Sarah Jane Gilbert
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
You’re the founder of a growing startup and it seems like just yesterday that you were a team of five, sharing a co-working space with one table and five chairs. There was an open flow of communication in the room and unless someone’s... View Details
Keywords: by Julia Austin
- 02 Jun 2011
- Research & Ideas
Signing at the Top: The Key to Preventing Tax Fraud?
pledge of honesty is a way of effectively linking identity to morality." Testing Honesty The research team conducted a series of experiments in which participants could benefit financially from dishonest self-reporting. In each case, the... View Details
- 31 Aug 2010
- First Look
First Look: August 31
whether perceived inequity from wealth that is randomly or subjectively assigned leads individuals to cross ethical boundaries through helping or hurting others. The results show that dishonest behavior is influenced by positive and... View Details
Keywords: Sean Silverthorne