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- All HBS Web (423)
- Faculty Publications (25)
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- 10 May 2010
- Research & Ideas
What Top Scholars Say About Leadership
image. The relationship between the two is rich with meaning and resonance and becomes the arena for navigating the empirical, aesthetic, and ethical dimensions of authentic and compelling narrative. To our minds, portraiture is a perfect... View Details
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
A business plan predicated upon asking customers to adopt new priorities and behave differently from how they have in the past is an uphill death march through knee-deep mud. Instead of designing products and services that dictate consumers' behavior, let the View Details
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
unmitigated disaster with the communications available in the first decade of the twentieth. Shipments arrived late, or piled up on docks with no means to unload them. By 1905 the New York Times was complaining that the Isthmian Canal... View Details
- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
flexible styles that fit the situation and capabilities of their teammates. At times, authentic leaders are coaches and mentors, inspiring others and empowering their teammates to lead through the most important tasks without a great deal... View Details
Keywords: by Bill George
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
emerging. Various units operated as independent fiefdoms. In 1998, Fahey was named CEO, and the task was clear: build an organization to thrive for the next 100 years. To do so, he "assembled a management team of diverse backgrounds... View Details
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
were by no means evident to the pioneers of academic business education—and, as we suggest, they remain by no means evident today. During the time that the first business schools were being constituted, at... View Details
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
across socioeconomic groups. Instead of experiencing happiness or well-being, HNAPs seek "relief in the accomplishment of tasks." Moving immediately to the next task on the list, they never savor accomplishments for long, he... View Details
Keywords: by Kim Girard
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
with a focused strategy concentrates its resources on a specific task or intervention—such as the homeless shelter that focuses on providing overnight beds and a warm meal, or an ambulance service that focuses on getting patients to the... View Details
Keywords: by Julia Hanna
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
are you won’t ever learn how to pull off a triple bypass. And yet, in business, companies routinely expect employees to pick up new job knowledge through vicarious learning—through reading descriptions of tasks in knowledge-management... View Details
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
beneath the radar," they really mean "taking advantage of asymmetries of motivation." Disruptive markets start among customers that appear to the incumbent to be either undesirable or nonexistent. The initial absolute size... View Details
- 01 May 2017
- Research & Ideas
Bad At Your Job? Maybe It's the Job’s Fault
to get agreement from four people before moving forward? Can we keep that person from being put on one more committee?” It can get sticky because reallocating tasks and resources means other workers will be... View Details
Keywords: by Dina Gerdeman
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
illustrative and by no means inclusive. The majority of companies do not, however, fall into the HCHP camp. Despite many differences in industry, products, and strategy, the companies and their leaders employ common principles and... View Details
Keywords: by Martha Lagace
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
my experience as well. Price-testing via A/B tests, different online and offline proposals, and other means is more easily done, but many firms remain unnecessarily passive in this area. Senz: Why is sales hiring so difficult and... View Details
Keywords: by Kristen Senz
- 05 Aug 2015
- Research & Ideas
How Hormones Foretell Whether People Will Cheat
of whether someone will behave unethically. Two, among those who do cheat, cheating reduces levels of the hormone associated with psychological stress. In other words, people may use cheating as a means of relieving stress. The good news... View Details
Keywords: by Carmen Nobel
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
styles help projects flow smoothly and quickly. Benefits also result when we work with people who aren't necessarily similar, but are familiar, to us. When you launch into a task with those you already know, you don't waste a lot of time... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
the idea of completing a set, even if it means working harder or spending more money—with no additional reward other than the satisfaction of completion and the relief of avoiding an incomplete set. Imagine arriving at your boss’s summer... View Details
Keywords: by Carmen Nobel
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
This means less "show-and-tell" presentations and more open, interactive, strategic discussions. It is only through greater focus and proactive setting of the board's agenda that boards can discharge their responsibilities while... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
employees who strive for feedback and self-improvement, mean that day-to-day managerial life will increasingly be infused with employee-related analytics,” says Polzer. Turning to how data is analyzed, Dennis Campbell, of the Accounting... View Details
Keywords: by Dina Gerdeman
- 18 May 2016
- Research & Ideas
Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior
makes us more likely to misbehave in the future. ©iStockphoto/Brian Jackson In a follow-up laboratory study, participants played a game in which they could make money by successfully predicting the outcome of a computerized coin toss. They self-reported their results,... View Details
Keywords: by Carmen Nobel
- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
In a recent set of experiments detailed in "Temptation at Work," Piovesan and his colleagues tested exactly that using 20- to 25-year-old college students in an office environment. Instead of paper-folding, the test subjects were given a simple View Details
Keywords: by Michael Blanding