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- Faculty Publications (25)
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- All HBS Web (393)
- Faculty Publications (25)
- 18 Apr 2016
- Research & Ideas
The Cost of Leaning In
Equal Pay Task Force. Of the four apps that won grand prizes, three focused on teaching and encouraging salary negotiations. And in 2013, Facebook COO Sheryl Sandberg zoned in on the zeitgeist and topped the bestselling book charts with... View Details
Keywords: by Carmen Nobel
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
But the ascendancy of agency theory—the idea that shareholders are owners of the corporation and managers their agents in a quest to maximize shareholder value—need not be one of them. Agency theory will not be a problem if we bend it to the View Details
Keywords: by James Heskett
- 21 Mar 2018
- Research & Ideas
Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity
future, 50 percent of all tasks currently done by humans could be done by machine learning and artificial intelligence,” says Prithwiraj (Raj) Choudhury, assistant professor at Harvard Business School. Overall, that could translate into a... View Details
- 01 Jun 2024
- News
Quantum Leap
technology into a commercially viable tool. Any sector that relies on computers for simulation, optimization, machine learning, or security—from finance to pharmaceuticals, logistics to web services—will be disrupted, with experts predicting that quantum machines will... View Details
- 01 Nov 2022
- Research & Ideas
A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters
to focus employees on a particular task and base their pay on the workers’ performance need to be aware of the potential tradeoff when it comes to the willingness of workers to develop innovative ideas, she says. “Companies want more... View Details
Keywords: by Scott Van Voorhis
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
According to a new book by Harvard Business School's Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. An outside-in perspective means that... View Details
- 04 May 2015
- Research & Ideas
Need to Solve a Problem? Take a Break From Collaborating
get-go whether a problem-solving task requires a search for facts or a search for answers, and then, if possible, tackle the problem accordingly—enforcing collaboration only where it makes sense. "That also View Details
- 14 Aug 2006
- HBS Case
On Managing with Bobby Knight and “Coach K”
Snook, influences your leadership style. "If you believe people are fundamentally good—good meaning that they're trying to do their best, they're self-motivated, they want to perform—then your fundamental leadership style will be one... View Details
- 11 Oct 2023
- News
Soldier On
was sworn in, when a six-year-old boy brought a gun to school and shot his first grade teacher. In this episode of Skydeck, Jones talks to contributor April White about what it means to be a leader in a moment of crisis, how he hopes to... View Details
- 16 Apr 2001
- Research & Ideas
Strategy and the Internet
forms, including better technologies, superior inputs, better trained people, or a more effective management structure. The other way to achieve advantage is strategic positioning—doing things differently from competitors, in a way that delivers a unique type of value... View Details
Keywords: by Michael E. Porter
- 01 Jun 2023
- News
Curb Appeal
trash collection to snow removal. If the forecast is correct, DSNY will have to clear 5 to 6 inches from 6,500 miles of city streets—a task that involves fitting plows to 2,000 garbage trucks and salt spreaders while continuing to collect... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
industry leaders to participate in a course capstone panel discussion of the COVID-19 crisis and what it means for the future of the industry. What we heard was that the restaurant industry was in deep economic trouble and that... View Details
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
own." Unfortunately, lean's prevalence has led to some misconceptions. "Some people think lean means 'not fat,' as in laying people off," Upton says, noting that in their paper they propose that the difference in a lean... View Details
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
efficiency. In "Rainmakers: Why Bad Weather Means Good Productivity," the authors show that workers are especially productive on rainy days, simply because they're not tempted by the possibilities of a sunny day—a walk in the park, for... View Details
Keywords: by Carmen Nobel
- 11 Oct 2016
- First Look
October 11, 2016
controlling for current performance, and that this relation is driven by the perceptions of middle management and professional staff rather than senior executives, hourly, or commissioned workers. Taken together, these results suggest that firms with employees that... View Details
Keywords: Sean Silverthorne
- 17 Jan 2011
- Research & Ideas
Being the Boss
starts with using yourself as an instrument to get things done. And because you're the instrument, you've got to know that instrument very well and use it appropriately, so that your imprint matches your impact. We talk a lot about what it really View Details
Keywords: by Carmen Nobel
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
emerging. Various units operated as independent fiefdoms. In 1998, Fahey was named CEO, and the task was clear: build an organization to thrive for the next 100 years. To do so, he "assembled a management team of diverse backgrounds... View Details
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
A business plan predicated upon asking customers to adopt new priorities and behave differently from how they have in the past is an uphill death march through knee-deep mud. Instead of designing products and services that dictate consumers' behavior, let the View Details
- 01 Sep 2023
- News
Case Study: The Home Team
immediate revenue generation. My advice is to prioritize solid unit economics from the outset and build steadily, without compromising for rapid scale. This doesn’t mean you can’t be innovative in your scaling approach. Various partners... View Details
- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
time more: 1. Prioritize important work and fend off interruptions. On average, business professionals spend 23 hours a week trapped in meetings, and a recent survey of more than 700 workers revealed that 99.9 percent were routinely asked to complete unimportant View Details
Keywords: by Dina Gerdeman