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  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

topic of global talent management. It can be used to analyze the performance measurement, incentive, and talent development system used at a major multinational company. This case can also be used to analyze the extent to which this View Details
Keywords: Martha Lagace
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

changed competitive environment the company faced in smartphones and mobile phones. The strategy shift would include transitioning Nokia's phone operating system to Microsoft Windows and closing phone R&D centers and factories in 13... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

Management control systems and damage control experts serve a critical purpose. But don't let that blind you to an increasingly important reality. Controls can support complacency in an era when complacency can be deadly. Handled... View Details
Keywords: by John P. Kotter
  • August 28, 2018
  • Article

Maintaining Trust When Agents Can Engage in Self-deception

By: Andres Babino, Hernan A. Makse, Rafael Di Tella and Mariano Sigman
The coexistence of cooperation and selfish instincts is a remarkable characteristic of humans. Psychological research has unveiled the cognitive mechanisms behind self-deception. Two important findings are that a higher ambiguity about others’ social preferences leads... View Details
Keywords: Behavioral Economics; Cognitive Neuroscience; Corruption; Cooperation; Self-deception; Trust; Behavior
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  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

best face forward. Barton's CEO is particularly tough. How common is it for a CIO to be caught in the middle, and have you any general guidelines for navigating similar circumstances? A: We think this situation facing Jim Barton... View Details
Keywords: by Martha Lagace
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

own." Unfortunately, lean's prevalence has led to some misconceptions. "Some people think lean means 'not fat,' as in laying people off," Upton says, noting that in their paper they propose that the difference in a lean... View Details
Keywords: by Julia Hanna; Computer
  • 29 Dec 2014
  • Research & Ideas

Most Popular Articles and Research Papers of 2014

case on the rebirth of Starbucks under Howard Schultz "distills 20 years of my thinking about the most important lessons of strategy, leadership, and managing in turbulence." The Manager in Red Sneakers Wearing the corporate... View Details
  • 18 May 2012
  • Working Paper Summaries

Organization Design for Distributed Innovation

Keywords: by Carliss Y. Baldwin
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

data security, etc. And indeed, we see companies that have stepped into the breach, such as the very large University of Phoenix from an earlier downturn or a tiny firm like Fidelis Security Systems during the current recession. With... View Details
Keywords: by Martha Lagace
  • 16 Mar 2010
  • First Look

First Look: March 16

had full access to corporate archives and executives and provides us with a unique insight into the workings and strategies of one of the world's oldest and largest multinationals. Capitalism: Its Origins and Evolution As a System of... View Details
Keywords: Martha Lagace
  • 2020
  • Article

Worry at Work: How Organizational Culture Promotes Anxiety

By: Jeremy A. Yip, Emma E. Levine, Alison Wood Brooks and Maurice E. Schweitzer
Organizational culture profoundly influences how employees think and behave. Established research suggests that the content, intensity, consensus, and fit of cultural norms act as a social control system for attitudes and behavior. We adopt the norms model of... View Details
Keywords: Anxiety; Norms; Stress; Culture; Tightness-looseness; Curvilinear; Organizational Culture; Emotions; Performance
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  • Forthcoming
  • Chapter

Racism, Causal Explanations, and Affirmative Action

By: Theresa K. Vescio, Amy Cuddy, Faye Crosby and Kevin Weaver
BOOK ABSTRACT: In recent decades, research in political psychology has illuminated the psychological processes underlying important political action, both by ordinary citizens and by political leaders. As the world has become increasingly engaged in thinking about... View Details
Keywords: Prejudice and Bias; Race; Complexity
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  • 2022
  • Book

Deep Purpose: The Heart and Soul of High-Performance Companies

By: Ranjay Gulati
This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent... View Details
Keywords: Purpose; Business And Society; Organizations; Mission and Purpose; Performance Effectiveness; Organizational Culture
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  • 2012
  • Article

Organization Design for Business Ecosystems

By: Carliss Y. Baldwin

The modern corporation has long been the central focus of the field of organization design. Such firms can be likened to nation-states: they have boundaries that circumscribe citizen-employees, and they engage in production and trade. But individual corporations are... View Details

Keywords: Modularity; Business Ecosystems; Distributed Innovation; Problem Solving; Property Rights; Organization Design; Networks; Integration; Competition; Organizational Design; Innovation and Management
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  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

usage and costs, the system could require programming and other actions by consumers. "Life is busy," Henderson said, adding that consumers might say, "I don't want to do this whole thing. I might View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

1990s, many companies introduced ERP systems that captured data at the transaction level. It was natural to think how we could modify ABC systems to benefit from the ready... View Details
Keywords: by Sarah Jane Gilbert
  • 24 Jun 2013
  • Working Paper Summaries

The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy

Keywords: by Robert L. Simons
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

Wittenberg put it, " management will never fix the health care system (it) can promote standardization and mass production (but) the actions of individual managers will have no effect on the overall system," one that as Barry... View Details
Keywords: by Jim Heskett; Health
  • 28 Mar 2018
  • Research & Ideas

Sophisticated Investors May Be Harming Fintech Lending Platforms

must address a major design problem: Sophisticated investors have been gaming the system by applying specialized screening tools to scoop up the choicest loans with the lowest default rates, leaving less experienced investors with less... View Details
Keywords: by Dina Gerdeman; Banking; Financial Services
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

fixing this gap. For 40 years, economists have drawn from the well of Utilitarian theory—which has the goal of maximizing overall well-being in society—to help design tax systems in the United States and around the world. Although the... View Details
Keywords: by Martha Lagace; Legal Services

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