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  • March 2012
  • Article

Fixing What's Wrong with U. S. Politics

By: David A. Moss
In America today there's a growing sense that the political system is broken and that its ineffectiveness is a major threat to U.S. competitiveness. Why do so many think the political system is not working? Research shows that in Congress, Republicans and Democrats are... View Details
Keywords: Government and Politics; System; Conflict Management; Performance Productivity; Policy; Public Administration Industry; United States
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  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

usage and costs, the system could require programming and other actions by consumers. "Life is busy," Henderson said, adding that consumers might say, "I don't want to do this whole thing. I might View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

topic of global talent management. It can be used to analyze the performance measurement, incentive, and talent development system used at a major multinational company. This case can also be used to analyze the extent to which this View Details
Keywords: Martha Lagace
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

best face forward. Barton's CEO is particularly tough. How common is it for a CIO to be caught in the middle, and have you any general guidelines for navigating similar circumstances? A: We think this situation facing Jim Barton... View Details
Keywords: by Martha Lagace
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

fixing this gap. For 40 years, economists have drawn from the well of Utilitarian theory—which has the goal of maximizing overall well-being in society—to help design tax systems in the United States and around the world. Although the... View Details
Keywords: by Martha Lagace; Legal Services
  • 13 Oct 2010
  • Research & Ideas

How Government can Discourage Private Sector Reliance on Short-Term Debt

financial institutions. “Most people agree that the financing of large financial intermediaries put the larger financial system at risk” Can the government do anything to discourage short-term borrowing by the private sector? HBS... View Details
Keywords: by Staff; Financial Services
  • 29 Dec 2014
  • Research & Ideas

Most Popular Articles and Research Papers of 2014

case on the rebirth of Starbucks under Howard Schultz "distills 20 years of my thinking about the most important lessons of strategy, leadership, and managing in turbulence." The Manager in Red Sneakers Wearing the corporate... View Details
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

shape standards, and promoting modularity. An Empirical Study of System Improvement by Frontline Employees in Hospital Units Author:A. L. Tucker Periodical:Manufacturing & Service Operations Management 9, no. 4 (fall 2007): 492-505... View Details
Keywords: Martha Lagace
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

changed competitive environment the company faced in smartphones and mobile phones. The strategy shift would include transitioning Nokia's phone operating system to Microsoft Windows and closing phone R&D centers and factories in 13... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

Management control systems and damage control experts serve a critical purpose. But don't let that blind you to an increasingly important reality. Controls can support complacency in an era when complacency can be deadly. Handled... View Details
Keywords: by John P. Kotter
  • 2020
  • Article

Worry at Work: How Organizational Culture Promotes Anxiety

By: Jeremy A. Yip, Emma E. Levine, Alison Wood Brooks and Maurice E. Schweitzer
Organizational culture profoundly influences how employees think and behave. Established research suggests that the content, intensity, consensus, and fit of cultural norms act as a social control system for attitudes and behavior. We adopt the norms model of... View Details
Keywords: Anxiety; Norms; Stress; Culture; Tightness-looseness; Curvilinear; Organizational Culture; Emotions; Performance
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  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

own." Unfortunately, lean's prevalence has led to some misconceptions. "Some people think lean means 'not fat,' as in laying people off," Upton says, noting that in their paper they propose that the difference in a lean... View Details
Keywords: by Julia Hanna; Computer
  • 23 Feb 2009
  • Research & Ideas

Creative Entrepreneurship in a Downturn

data security, etc. And indeed, we see companies that have stepped into the breach, such as the very large University of Phoenix from an earlier downturn or a tiny firm like Fidelis Security Systems during the current recession. With... View Details
Keywords: by Martha Lagace
  • 18 May 2012
  • Working Paper Summaries

Organization Design for Distributed Innovation

Keywords: by Carliss Y. Baldwin
  • 2022
  • Book

Deep Purpose: The Heart and Soul of High-Performance Companies

By: Ranjay Gulati
This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent... View Details
Keywords: Purpose; Business And Society; Organizations; Mission and Purpose; Performance Effectiveness; Organizational Culture
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  • 28 Mar 2018
  • Research & Ideas

Sophisticated Investors May Be Harming Fintech Lending Platforms

must address a major design problem: Sophisticated investors have been gaming the system by applying specialized screening tools to scoop up the choicest loans with the lowest default rates, leaving less experienced investors with less... View Details
Keywords: by Dina Gerdeman; Banking; Financial Services
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

1990s, many companies introduced ERP systems that captured data at the transaction level. It was natural to think how we could modify ABC systems to benefit from the ready... View Details
Keywords: by Sarah Jane Gilbert
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

Wittenberg put it, " management will never fix the health care system (it) can promote standardization and mass production (but) the actions of individual managers will have no effect on the overall system," one that as Barry... View Details
Keywords: by Jim Heskett; Health
  • 24 Jun 2013
  • Working Paper Summaries

The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy

Keywords: by Robert L. Simons
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

clinicians' working lives. Understanding the relationship between the four components, and between the operating systems for delivering care and learning from care, will be essential for care delivery organizations as they View Details
Keywords: by Martha Lagace; Health

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