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Show Results For
- All HBS Web
(2,384)
- People (4)
- News (577)
- Research (1,369)
- Events (8)
- Multimedia (3)
- Faculty Publications (603)
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- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share... View Details
- 06 Dec 2021
- News
In My Humble Opinion: Come Clean
up of work and dress attire such as shirts, slacks, suits, and dresses; when the pandemic put a significant dent in those revenues, they pivoted—focusing more on their rug, upholstery, and drapery cleaning services to make up the... View Details
- 01 Jun 2004
- News
Massport, Back on Course
outsourcing for businesses. The Massachusetts Port Authority operates Logan International Airport, two regional airports in the Boston area, the Port of Boston, and the Tobin Memorial Bridge, which connects downtown with the northern... View Details
- 01 Jun 2009
- News
Porter Helps Jerusalem Mayor with Economic Development
a press briefing, Barkat explained that he has adopted Porter’s cluster-based development approach to focus on three existing areas of strength: culture and tourism, health care and life sciences, and outsourced medical and financial... View Details
- 01 Sep 2017
- News
The Shape of Things to Come
communities that are still very rooted in their local systems and are likely to remain rooted in their systems. How has HBX—the School’s online learning platform—impacted the way that you think about education? FO: We think online... View Details
- 20 Feb 2013
- News
Thanking Veterans Online
to thank members for their service. Hall is the company's CEO, and Thompson the COO. In the first year of operations, thousands of veterans and active-duty military registered with TroopSwap but fewer than 5 percent of them verified their military status to begin... View Details
- 04 Jan 2016
- News
Taking Time Out for a Challenge
After living in Sierra Leone from 2006 to 2010, where she worked as a founding board member of the Welbodi Partnership, which supports the country’s health system in delivering essential services to women... View Details
- 01 Sep 2012
- News
Hierarchy's Last Stand
buzz. Of course, high positions still provide opportunities; a President of the United States has a bully pulpit and can use it to command attention. But attention will be ephemeral if his actions don’t earn respect. Hierarchy’s last stand is compensation View Details
- 01 Dec 2020
- News
Finding The Right Patient-Provider Match
to continue to serve patients.” Similarly, health systems were able to meet the needs of patients as guidelines changed and COVID-19 spread. So, from the start of the pandemic, organizations could channel users to the View Details
Keywords: Susan Young
- 17 Sep 2020
- News
HBS Goes Back To School
incoming students to meet fellow classmates and learn about social enterprise related opportunities and resources.” SEPTEMBER 4 Doug Scatterday, senior director of Facilities, and Rich Stewart, director of Facilities, discuss the changes the School has made to its... View Details
- 01 Mar 2011
- News
Noted & Quoted
“To use economic terms, there are diminishing marginal returns to data-dumping in your answers.” — HBS professor emeritus John Kotter, author of Buy-In: Saving Your Good Idea from Getting Shot Down, on avoiding overuse of facts and figures. (Harvard Business Review... View Details
- 01 Apr 2001
- News
The Small Business Difference: How Smaller Companies Manage with Less
explained to an audience of returning MBA alumni during a reunion presentation last fall, “In approaching some one hundred companies, ranging from manufacturing to service businesses, we were attempting to discover the operating... View Details
- 01 Jun 2016
- News
Case Study: On the Table
Amazon.com had to do, and this was in the United States! Partnership with established logistics companies is a choice, and renting warehouse space may be possible, but building a completely captive system and investing in it would destroy... View Details
- 01 Dec 2010
- News
Rent Out Your Ride
fleet. A users’ rating system encourages owners to keep cars clean and running well. To date, the service is available only in Boston and Cambridge. Said one owner, who makes about $200 a month from renting... View Details
- 01 Mar 2013
- News
Sizing Up Social Impact
director Maureen Harrington (MBA 2001)—around how to respond to the government's insistent request, relatively late in the planning process, for increased community services in areas such as education, water and sanitation, and... View Details
- 01 Jun 2008
- News
Where Are They Now?
systems from Purdue. He joined the HBS faculty in 1976 and helped build the School’s curriculum in the nascent area of computer-based technology. With a few savvy, prescient students, he launched the Computer Industry and Technology Club... View Details
- 15 Dec 2024
- News
On The Case
HBS. What these three cases illustrate is the mindset, talents, and courage it takes for leaders to make the tough choices required to live their intentions and values. This particular case finds Mihaljevic in his fourth year as president and CEO of the entire hospital... View Details
- 01 Apr 1998
- News
New Releases
service, and knowledge management in examining the implications of this paradigm shift for managers, entrepreneurs, and policymakers. Cost & Effect by Robert S. Kaplan and Robin Cooper (Harvard Business School Press) Cost & Effect: Using Integrated Cost View Details
- 01 Sep 2008
- News
Mara Aspinall
Personalized Medicine,” a Harvard Business Review article that outlines an agenda that could hasten the transition from “trial-and-error” therapies for life-threatening illnesses to a more targeted line of attack. Aspinall began her career at Bain & Company, working... View Details
- 01 Dec 2006
- News
Green as Gold
though, and you’ll find that Hamilton has been renewed by a marriage of technology and environmental sustainability. “Basically, the only thing we kept was the building’s exterior shell,” says Jason Carlson, project manager for contractor William A. Berry & Son. “We... View Details