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Show Results For

  • All HBS Web  (243)
    • People  (2)
    • News  (45)
    • Research  (166)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (47)
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  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

  Working PapersPlatform Envelopment Authors:Thomas Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Abstract Due to network effects and switching costs, platform providers often become entrenched. To dislodge them, entrants generally... View Details
Keywords: Martha Lagace
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

Mushroom Pillow. So despite selling record numbers of individual songs on online services such as Apple's iTunes, the labels are in an era of declining revenues and consolidation. What happens next? “When consumers start buying music online, they View Details
Keywords: by Sean Silverthorne; Music
  • 30 Mar 2003
  • Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

loaded cost basis. If these customers are not contributing to covering the overhead, let them go quietly. The best approach is to raise prices slightly to these customers. Most are "mercenaries" who will quickly, but quietly,... View Details
Keywords: by Manda Mahoney
  • 06 Apr 2010
  • First Look

First Look: April 6

were making decisions that made them more acceptable to customers given the particular social, cultural, and economic contexts within which they were embedded. Ownership Structure and the Cost of Corporate Borrowing Authors: Chen Lin, Yue... View Details
Keywords: Martha Lagace
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

are used as a modeling framework for such studies, this data inadequacy can manifest itself as imprecision in the elements of the transition matrix. In this paper, we study how to compute maximal and minimal values for the discounted value of the chain (with respect to... View Details
Keywords: Sean Silverthorne
  • 09 Mar 2009
  • Research & Ideas

How to Revive Health-Care Innovation

networks arise, disrupting the old. Hence, disruptive business models such as value-adding process clinics, retail clinics, and facilitated networks must be married with disruptive innovations in insurance and reimbursement in order to reap the full impact in View Details
Keywords: by Clayton M. Christensen, Jerome H. Grossman, M.D. M.D. & Jason Hwang; Health
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

achievement by the athlete. However, whereas stock-return effects are relatively constant, sales effects exhibit decreasing returns over time. We outline implications for practitioners. Read the paper:... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2011
  • First Look

First Look: September 20

HawkinsHarvard Business School Supplement 112-026 Oil and gas company Enman Oil attempts to lower its total leverage value by switching from the successful efforts method to the full costs method. Purchase... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

system with periodic review, constant leadtimes, infinite supply, full backlogging, linear holding and penalty costs and no ordering costs. Forecasting ARIMA time series requires tracking forecast errors (interpolations) and using these... View Details
Keywords: Martha Lagace
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

etc.) to implement the new strategy. Purchase the case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=109015 BMW's Project Switch (B): Importers vs. National Sales Companies Harvard Business School... View Details
Keywords: Martha Lagace
  • 27 Mar 2012
  • First Look

First Look: March 27

case:http://cb.hbsp.harvard.edu/cb/product/912030-PDF-ENG PAREXEL International Corp. (A) Regina E. Herzlinger and Natalie KindredHarvard Business School Case 311-068 Despite severe market turmoil, in 2001, the biopharmaceutical contract research organization (CRO)... View Details
Keywords: Carmen Nobel
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

Platform Envelopment Authors:Thomas R. Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Abstract Due to network effects and switching costs, platform providers often become entrenched. To dislodge them, entrants generally must offer... View Details
  • 10 Jul 2000
  • Research & Ideas

IT Links for Boundaryless Companies

"There are huge switching costs in information technology. If you're selling stuff, you can lock in the buyer around your proprietary standards. But the buyer has to beware they're not locking... View Details
Keywords: by Kenneth Liss
  • 01 Mar 2017
  • Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

recovery costs weren’t borne by the hospitals, they had not been motivated to find the low total cost alternative. After Kaplan pointed out the discrepancy, some hospitals View Details
Keywords: by Michael Blanding; Health
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

tend to seek technology partners that can grow with them over a long period, rather than bearing the switching costs of starting over with a new platform and supplier. Ideally, a sophisticated analytics... View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

"bonus" long-term policies that reward those who switch to healthy lifestyles. Insurers and providers will receive risk-adjusted payments, so the sick will become financially attractive enrollees and patients. With today's... View Details
Keywords: by Martha Lagace
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

to be tech-savvy. However, the Apple Watch is not a standalone device, since it's dependent on your iPhone. So I highly doubt Android users, for instance, will make the jump to the Apple ecosystem solely because of the Apple Watch. The View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
  • 05 Dec 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

direct sales? Should I break out individual costs on a price tag? How Can Marketing Better Align With Corporate Strategy? Fixing the Marketing—CEO Disconnect In many companies, the marketing function has wandered far from the firms'... View Details
  • 08 Sep 2003
  • Research & Ideas

A Bold Proposal for Investment Reform

out of the rut we're currently in, both the suppliers and those demanding information have to be willing to consider radical ideas in terms of reform. What radical measures should the investor community or those demanding information consider? Healy and Palepu: We... View Details
Keywords: by Ann Cullen; Financial Services
  • 09 Jul 2008
  • Research & Ideas

Starbucks’ Lessons for Premium Brands

coffee, revitalizing the quality of its standard beverages. But none of these moves addressed the fundamental problem: Starbucks is a mass brand attempting to command a premium price for an experience that is no longer special. Either you have to cut price (and that... View Details
Keywords: by John Quelch; Retail
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