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    • News  (133)
    • Research  (257)
  • Faculty Publications  (62)

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  • All HBS Web  (462)
    • People  (1)
    • News  (133)
    • Research  (257)
  • Faculty Publications  (62)
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  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

teams, energizes customers, and positions their companies as leaders in societal change. The dictionary definition of courage is “the quality of mind or spirit that enables a person to face difficulty, danger, pain, etc., without fear.”... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

development of organic wine in countries with different winemaking traditions resulted in little common agreement regarding the definition of “organic” wine. After heated debate regarding the use of sulfites, differing organic wine... View Details
Keywords: Carmen Nobel
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

to give them a better chance of surviving. In contrast, industries with increasing customer demand—grocery stores, online entertainment, teleconference providers, and their suppliers—need to adjust to this directional reality at a slower, yet View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 11 Apr 2023
  • Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

is that we want to make money and always looking to generate alpha in our investment strategies, so if machine learning can make us profitable and improve our risk management and trading efficiency, so be it. Srinivasan: It’s definitely... View Details
Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail
  • 01 Mar 2023
  • What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

Practitioners like former Johnson & Johnson CEO James Burke endorsed it, academics like Edgar Schein of MIT gave it a more definitive definition, and several of us put a value on it. Since then, the importance of organizational... View Details
Keywords: by James Heskett
  • June 2021
  • Technical Note

SPAC Space

By: John R. Wells and Benjamin Weinstock
In 2020, over half of all initial public offerings (IPOs) in the United States were special purpose acquisition companies (SPACs), blank-check companies that typically had two years to find a business to take public, usually through a reverse merger. Together, 248... View Details
Keywords: Special Purpose Acquisition Companies; SPACs; Mergers and Acquisitions; Going Public; Initial Public Offering; Investment; Strategy
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Wells, John R., and Benjamin Weinstock. "SPAC Space." Harvard Business School Technical Note 721-456, June 2021.
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

Being proactive about how you handle data and run your models to protect privacy isn't just smart—it's essential. It’s really the best way to go about it. “There's a growing awareness among customers and users about how their data is used, and people View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 04 Feb 2014
  • First Look

First Look: February 4

http://ssrn.com/abstract=2280370 A Formal Theory of Strategy By: Van den Steen, Eric Abstract—What makes a decision strategic? When is strategy most important? This paper studies the structure and value of... View Details
Keywords: Sean Silverthlorne
  • 17 Apr 2012
  • First Look

First Look: April 17

http://www.hbs.edu/research/pdf/12-090.pdf Why Every Company Needs a CSR Strategy and How to Build It Authors:Kash Rangan, Lisa A. Chase, and Sohel Karim Abstract The authors argue for a strategic and pragmatic, rather than ideological,... View Details
Keywords: Carmen Nobel
  • 09 May 2017
  • What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

“father of agency theory,” Milton Friedman, reconciled his views with managing for long-term sustainability rather than maximum short-term shareholder value. Jacob Navon said, for example, “I think this whole debate is introducing spurious distinctions and View Details
Keywords: by James Heskett
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

firms otherwise sheltered from entry by standalone rivals may be vulnerable to an adjacent platform provider's envelopment attack. We analyze conditions under which envelopment strategies are likely to succeed. Download the paper:... View Details
  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

in order to suss out cues for deception. They looked for both strategic and nonstrategic language cues. "A strategic cue is a conscious strategy to reduce the likelihood of the deception being detected," Van Swol explains,... View Details
Keywords: by Carmen Nobel
  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

means to be politically correct. They used the responses to help create the definition employed in their research: “using language (or behavior) to seem sensitive to others’ feelings, especially those others who seem socially... View Details
Keywords: by Kristen Senz
  • 02 Jun 2010
  • What Do You Think?

How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?

sustainable without a framework of cultural values and rules." Drew Williamson pictured the relationship as "a virtuous circle that can break at any of the three points. It starts with a happy, innovative culture that generates a View Details
Keywords: by Jim Heskett
  • 04 Jun 2020
  • Book

It’s Not About You: Why Leaders Need to Look Outward

for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber and has consulted with WeWork and... View Details
Keywords: by Kristen Senz
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

operating system companies need both end-users and application developers. Increasingly, thanks in large part to technology and the Internet, multi-sided markets are becoming more common. But how do they work? What are effective View Details
Keywords: by Sean Silverthorne; Technology
  • 13 Jul 2021
  • Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

that a body like Facebook has for our wellbeing, and how much responsibility should they have, or how careful should they be, in the way that they manipulate our emotions?” Asked whether he believes social media is partly responsible for increasing social division,... View Details
Keywords: by Kristen Senz; Media & Broadcasting
  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

that it would lose a great deal if its bid failed. Because its threat to counter your bid is not credible, you decide you will place a bid. The day before you are to announce your bid, your competitor's CEO says at an open meeting that he has no specific acquisition... View Details
Keywords: by Deepak Malhotra
  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

capital firm Polaris Partners, and former executive at Pfizer, Schulman has worked in some 90 countries around the world. "The key to creating collaborative teams within diverse environments, is to find strategies that increase the... View Details
Keywords: by Michael Blanding
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

customers on the brand? Amano points out that the benefits of personalized marketing are often overshadowed by the creepiness factor. “There definitely are a bunch of benefits that we reap from the fact that firms and governments have... View Details
Keywords: by Kristen Senz
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