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  • 31 Mar 2010
  • Working Paper Summaries

When Open Architecture Beats Closed: The Entrepreneurial Use of Architectural Knowledge

Keywords: by Carliss Y. Baldwin

    Brian J. Hall

    Brian J. Hall is the Albert H. Gordon Professor of Business Administration at Harvard Business School. He served as the Unit Head for the Negotiation, Organizations and Markets (NOM) Unit for 14 years. Previously, he was an assistant professor of economics in the... View Details

    Keywords: accounting industry; consulting; consumer products; executive search; financial services; high technology; investment banking industry; management consulting; private equity (LBO funds); restaurant; sports; venture capital industry

      Ana Antolin

      Ana Antolin is a doctoral candidate in the Strategy unit at Harvard Business School. She received her B.S. in Quantitative Economics and International Relations from Tufts University. Prior to joining Harvard, she worked as a full-time research assistant in... View Details

        Boris Groysberg

        Boris Groysberg is a professor of business administration in the Organizational Behavior unit at the Harvard Business School. Currently, he teaches courses on talent management and leadership in the school's MBA and Executive Education programs. He has won numerous... View Details
        Keywords: asset management; banking; brokerage; information technology industry; investment banking industry; professional services
        • 03 Oct 2007
        • Research & Ideas

        Dealing with the ‘Irrational’ Negotiator

        Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond. The following excerpt describes strategies and tactics to overcome another party's counterproductive behavior and keep the deal on track. These are ideas that... View Details
        Keywords: by Deepak Malhotra & Max H. Bazerman
        • January 1985 (Revised June 1993)
        • Case

        Turner Construction Co.

        By: Frank V. Cespedes
        In June, 1984, a vice president at Turner Construction Co. must decide whether to approve a construction project being considered by one of Turner's territorial offices and how to manage that territory general manager's apparent reluctance to pursue another account... View Details
        Keywords: Organizational Structure; Projects; Market Entry and Exit; Integration; Contracts; Marketing Strategy; Sales; Business or Company Management; Business Offices; Geographic Location; Construction Industry
        Related
        • September 2016
        • Article

        Monitoring Global Supply Chains

        By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
        Firms seeking to avoid reputational spillovers that can arise from dangerous, illegal, and unethical behavior at supply chain factories are increasingly relying on private social auditors to provide strategic information about suppliers' conduct. But little is known... View Details
        Keywords: Monitoring; Transaction Cost Economics; Industry Self-regulation; Auditing; Codes Of Conduct; Supply Chains; Corporate Social Responsibility; Corporate Social Responsibility and Impact; Supply Chain; Globalization
        Related
        • April 2022 (Revised May 2022)
        • Case

        Mastercard Labs (A) (Abridged)

        By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
        When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
        Keywords: Organizational Behavior; Culture; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Intrapreneurship; Competitive Strategy; Business Model; Technological Innovation; Growth and Development Strategy; Digital Transformation
        Related
        • 26 Jul 2011
        • First Look

        First Look: July 26

          PublicationsPolicy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes Authors:Katherine L. Milkman, Mary Carol Mazza, Lisa L. Shu, Chia-Jung Tsay, and Max H. Bazerman Publication:Organizational Behavior and... View Details
        Keywords: Sean Silverthorne
        • Article

        Beyond Statistics: The Economic Content of Risk Scores

        By: Liran Einav, Amy Finkelstein, Raymond Kluender and Paul Schrimpf
        "Big data" and statistical techniques to score potential transactions have transformed insurance and credit markets. In this paper, we observe that these widely-used statistical scores summarize a much richer heterogeneity, and may be endogenous to the context in which... View Details
        Keywords: Analytics and Data Science; Risk and Uncertainty; Insurance Industry
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        • April 2022
        • Supplement

        Mastercard Labs (B)

        By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
        When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, digital technologies were on the rise, and innovation needed to become a strategic imperative at the company. Banga tasked Garry Lyons, who had joined Mastercard through the 2009 acquisition of Orbiscom,... View Details
        Keywords: Organizational Behavior; Culture; Transformation; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Digital Transformation; Metrics; Payments; Financial Industry; Financial Inclusion; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Fintech
        Related
        • May 2014
        • Article

        Cynicism in Negotiation: When Communication Increases Buyers' Skepticism

        By: Eyal Ert, Stephanie J. Creary and Max H. Bazerman
        The economic literature on negotiation shows that strategic concerns can be a barrier to agreement, even when the buyer values the good more than the seller. Yet behavioral research demonstrates that human interaction can overcome these strategic concerns through... View Details
        Keywords: Trust; Information Asymmetry; Perspective Taking; Reactive Devaluation
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          Robert Simons

          Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2023/24, he is... View Details

          • Teaching Interest

          Overview

          Professor Mukunda teaches Leadership and Organizational Behavior (LEAD.)  This course focuses on how managers become effective leaders by addressing the human side of enterprise.

          The first modules examine teams, individuals, and networks in the context... View Details

          • 05 Dec 2024
          • HBS Seminar

          Amanda Sharkey, Mendoza College of Business

            Yoonjae Shin

            Yoonjae Shin is a PhD student in the Organizational Behavior Unit at the Harvard Business School. His primary interests are labor market, corporate governance, and social inequality. Prior to beginning his PhD, Yoonjae worked in the project team at Seoul National... View Details
            • 14 Feb 2012
            • First Look

            First Look: February 14

            undeniable ethical failure, people experience ethical dissonance between their moral values and their behavioral misconduct. Our findings indicate that to reduce ethical dissonance, individuals use a double-distancing mechanism. Using an... View Details
            Keywords: Carmen Nobel

              Frank V. Cespedes

              Frank Cespedes is Senior Lecturer in the Entrepreneurial Management Unit. He received his B.A. from the City College of New York, M.S. from M.I.T. and Ph.D. from Cornell University.

              At Harvard, he has developed and taught a variety of MBA and executive... View Details

              • 04 Mar 2013
              • Working Paper Summaries

              The Dirty Laundry of Employee Award Programs: Evidence from the Field

              Keywords: by Timothy Gubler, Ian Larkin & Lamar Pierce; Service
              • 19 Jun 2007
              • First Look

              First Look: June 19, 2007

              also show that the internal control provisions of section 404 of Sarbanes-Oxley make royalty arrangements based on self-reporting more attractive. Download the paper: http://www.hbs.edu/research/pdf/07-100.pdf Toward a Theory of View Details
              Keywords: Martha Lagace