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06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

strategic choices for retailers. With respect to pricing, an important decision is whether to offer a “self-matching policy,” which allows a multichannel retailer to offer the lowest of its online and store prices to consumers. In... View Details

25 Sep 2007
First Look

First Look: September 25, 2007

of the "long tail" principle argue that lower transaction and search costs will lead to a shift away from hit content and cause more fragmentation in consumers' choices. This perspective is in sharp contrast with the more... View Details

Keywords: Martha Lagace

26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

motivate employees to learn, may only yield performance benefits among those who are already highly engaged and motivated. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55888 In Search of Organizational Alignment... View Details

Keywords: Dina Gerdeman

11 Mar 2008
First Look

First Look: March 11, 2008

Working PapersTesting Strategy with Multiple Performance Measures Evidence from a Balanced Scorecard at Store24 Authors:Dennis Campbell, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan Abstract We analyze balanced scorecard data from a convenience View Details

Keywords: Martha Lagace

11 Apr 2000
Research & Ideas

Financial Services 24/7

them, and the notion of writing a check at the corner store to get money in a pinch suggests a scene from a Norman Rockwell painting. It is only a matter of time, online banking enthusiasts say, before the process of writing a check,... View Details

Keywords: by Susan Young

24 May 2011
First Look

First Look: May 24

this paper we theorize effects of using the knowledge stored in an organizational repository on performance for teams working in dynamic and challenging conditions. We first examine performance effects of team use, a construct assessed by... View Details

Keywords: Sean Silverthorne