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Publications

Publications

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Filter Results: (169) Arrow Down Arrow Up

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  • All HBS Web  (169)
    • News  (54)
    • Research  (89)
    • Multimedia  (1)
  • Faculty Publications  (11)

Show Results For

  • All HBS Web  (169)
    • News  (54)
    • Research  (89)
    • Multimedia  (1)
  • Faculty Publications  (11)
← Page 5 of 169 Results →
  • 14 Jun 2011
  • First Look

First Look: June 14

Diversion, Rent Extraction and Competition Authors:Andrei Hagiu and Bruno Jullien Abstract This paper studies search diversion by competing intermediaries connecting consumers with third-party stores. First, we show that endogenizing... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2010
  • News

Making a Difference

codes readable by smartphone cameras. The information encoded in the graphic will take your smartphone browser to a designated Web address. To access the bar-code information, first download free QR scanner software from your smartphone provider’s app View Details
Keywords: Roger Thompson; meta
  • 01 Sep 2015
  • News

Feedback

Editor’s note: You can now download the Bulletin on your smartphone, too. As with the tablet edition, just go to your preferred app store and search for “HBS Alumni Bulletin.” Credit Due Re: Creating Change... View Details
  • 01 Dec 2002
  • News

Alumni Honorees Urge Students to Emphasize Ethics

President and CEO, Starbucks Coffee Company Smith has led Starbucks through more than ten years of tremendous growth, both domestically and internationally. Today, the company operates nearly 6,000 stores in 29 countries. Marjorie M.T.... View Details
  • 01 Jun 2001
  • News

Eric C. Feagler: Against the Odds

climbing on Mt. Erie, not far from the Whidbey Island base. While storing their gear after a successful climb, Feagler lost his footing and plunged one hundred feet down the mountain. The fall broke his back and a dozen ribs, leaving him... View Details
Keywords: Peter K. Jacobs; Navy; Computer Systems Design and Related Services; Professional Services
  • 01 Apr 2002
  • News

Career Transitions, Continuing Education Focus of Washington, D.C., Club

In 1995, Joseph L. Loughran (MBA '83) volunteered to be the government activities luncheon coordinator for the HBS Club of Washington, D.C. "Little did I know what was in store for me," he jokes. Loughran, a Pennsylvania native, is now... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

tests always involve a vigorous search not only for confirming evidence, but for disconfirming evidence as well. We undertake such a search in the context of a single well-known case: the Federal Radio... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

clubs," we show that 1) fees serve as a signal of price discounts, such that stores that charge fees are perceived as offering better deals for identical items; 2) the presence of fees can increase consumer spending and overall View Details
Keywords: Martha Lagace
  • 01 Jun 2001
  • News

Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni

Tracy E. Kwiker (MBA 1995) arrived in Seattle three and a half years ago when she was promoted to manage store operations for a Toys “R” Us region in the Pacific Northwest. Eager to establish contacts in her new community, Kwiker began... View Details
Keywords: Elena N. Berg
  • 25 Jul 2012
  • News

Movie Magic

rate than the 300 percent annual growth it saw from 2002 to 2007. (Redbox lets would-be renters search locations and reserve titles online.) With a background in high-growth start-ups, Kaplan is already involved in a number of new... View Details
Keywords: vending machines; General Merchandise Stores; General Merchandise Stores; General Merchandise Stores; General Merchandise Stores
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

difference between a customer's decision to shop in a store rather than online. This is a key issue at a time when many potential customers will walk into a store, use their smartphone to snap a photo of a product they like, then return... View Details
Keywords: by Carmen Nobel; Health
  • Web

Privacy - HBS Working Knowledge

improving the security of our network. Our staff monitors search terms that users enter into our Search Engine, but this tracking is never associated with individual users. COOKIES Cookies are unique bits of... View Details
  • 10 Sep 2024
  • Blog Post

Leading with Creative Problem Solving: Ron Kurtz (MBA 1967)

As a youngster, I used to create “stores” in my driveway, selling things to other neighborhood kids. It was an entrepreneurial inclination fostered by growing up in a family that owned retail stores and enjoyed telling stories of their... View Details
Keywords: All Industries
  • 10 Sep 2024
  • Blog Post

Leading with Creative Problem Solving: Ron Kurtz (MBA 1967)

stores and enjoyed telling stories of their sales. Advertising was a popular career with a certain amount of glamour in the 1950s and 1960s. I, too, liked the thought of developing ideas that would motivate consumers. As an undergrad at... View Details
  • 15 Aug 2016
  • Research & Ideas

Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

investments are once again declining. Reasoning that today’s tech entrepreneurs and investors might value a history lesson, I’ve published Speed Trap as an ebook, which is downloadable for free in PDF format, and available in the iBooks View Details
Keywords: by Thomas R. Eisenmann; Technology
  • 01 Dec 2007
  • News

Rediscovering America

a path to success in many schools. What business could survive if it didn’t have the resources to buy supplies and attract and retain quality employees? What retail store could motivate customers in a dingy, outmoded building where even... View Details
Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services
  • 01 Dec 2007
  • News

Lighten Up

to be better way.’ But you’ve got to buy into the whole philosophy, and most people don’t buy that way.” Still, the nimble little company with big ideas began to attract suitors searching for growing niches in the crowded outdoor market.... View Details
Keywords: Kathryn Jones; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Sporting Goods, Hobby, Musical Instrument, and Book Stores
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

One economic problem is search costs—the time, money, and effort spent on researching which dog to adopt. Another is information asymmetry—in which one person involved in an economic transaction has more information than the other. “The... View Details
Keywords: by Carmen Nobel; Retail
  • 01 Sep 2010
  • News

Fair Trade

manage them properly. This frenetic activity was more than a game of corporate musical chairs. More fundamentally, it was a story of a search for identity by an industry whose borders were still unclear. It was also a View Details
Keywords: Garry Emmons; Health and Personal Care Stores; Health and Personal Care Stores; Health and Personal Care Stores; Health and Personal Care Stores
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

search affiliated sellers (stores). There are three motives for diverting search (i.e., inducing consumers to search more than they would like): 1) trading off higher total... View Details
Keywords: Martha Lagace
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