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  • All HBS Web  (650)
    • News  (280)
    • Research  (291)
    • Events  (1)
    • Multimedia  (6)
  • Faculty Publications  (49)

Show Results For

  • All HBS Web  (650)
    • News  (280)
    • Research  (291)
    • Events  (1)
    • Multimedia  (6)
  • Faculty Publications  (49)
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  • 13 Jul 2016
  • HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

are providing content to users publicly, others can grab that information.” It’s not enough to just take someone else’s customers, though, he warns—you’ve got to give them something better than they had before. LESSON TWO: CREATE A BETTER View Details
Keywords: by Michael Blanding; Retail; Service; Transportation
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

relocated to a larger store and is experiencing losses for the first time. Sales and costs have increased along with the breakeven point. Changes in pricing and promotion must be explored. Alternative actions to return to profitability... View Details
Keywords: Martha Lagace
  • 02 Apr 2008
  • Research & Ideas

Four Companies that Conquered America

efficiencies, and by having the highly respected CEO of one of the acquired entities lead the combined U.S. organization. Meanwhile, RBS is building its B2B brand with institutional clients on Wall Street. 2. IKEA. IKEA offers a furniture retailing value proposition... View Details
Keywords: by John Quelch
  • 03 Mar 2023
  • Research & Ideas

When Showing Know-How Backfires for Women Managers

“Women experience the fear that people are going to think they’re not good at, competent in, or capable in their roles. They’re trying to perform for an audience to disprove negative stereotypes, which constrains their behavior,” Feldberg... View Details
Keywords: by Kara Baskin; Retail; Consumer Products
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

experiment in India with 100 high-growth technology firms whose founders received in-person advice from other entrepreneurs who varied in their managerial style. We find that entrepreneurs who received advice from peers with an active... View Details
Keywords: Dina Gerdeman
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

fruitful streak came to an abrupt halt with the United States financial crash in the fall of 2008. Target was hit hard—much harder, in fact, than Walmart. Five years later the company was still struggling. With more than 1,800 stores and... View Details
Keywords: by Dina Gerdeman; Retail
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

Indian immigrant family, as he develops an entrepreneurial career, participates in the Indian diaspora, and builds a family life. It provides background on Paresh's heritage, describes his youth and education (including HBS), his learning View Details
Keywords: Martha Lagace
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

employees influences their startup's performance. We conducted a randomized field experiment in India with 100 high-growth technology firms whose founders received in-person advice from other entrepreneurs who varied in their managerial... View Details
Keywords: Dina Gerdeman
  • 25 Oct 2010
  • HBS Case

Tesco’s Stumble into the US Market

Tesco PLC is the third-largest retailer in the world, just behind Wal-Mart and Carrefour. But that didn't make the UK-based chain immune from many costly mistakes as it entered the US market in 2006. For example, it opened some of its Fresh & Easy View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Apr 2024
  • In Practice

Navigating the Mood of Customers Weary of Price Hikes

FTC is sending a strong signal that it is paying close attention to grocery store prices. Executives should be weighing this regulatory attention when considering prices over the years ahead. Alexander MacKay is an assistant professor of... View Details
Keywords: by Rachel Layne; Retail; Consumer Products
  • 14 Sep 2007
  • Research & Ideas

How to Profit from Scarcity

company. It wasn't just direct sales of these two products that benefited from the scarcity illusion, however: The heavy crowds drove sales of related products in Apple stores and bookstores during a relatively slow sales month. But there... View Details
Keywords: by John Quelch; Consumer Products; Advertising
  • 15 May 2012
  • First Look

First Look: May 15

Jon and Lawrence saw this chaotic space as fertile ground for entrepreneurship. But the routes these entrepreneurs chose to take were different. "Killing Craigslist" explores the business Jon and Lawrence built to improve the online rental View Details
Keywords: Carmen Nobel
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

information. We implement an experiment where senders are required to report their private information truthfully but can choose how complex to make their reports. We find that senders use complex disclosure more than half the time. Most... View Details
Keywords: Dina Gerdeman
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

and, eventually, through its decision to execute a management buyout to exit the public market. Explored at the corporate level is the tension between Edison's effort to generate profits and achieve excellent educational outcomes. Brief descriptions are provided of the... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

worldwide, there is now also a concern that the forms in which such claims were delivered, whether in jars or creams, should be relevant to local consumers in each market. Moreover, as global firms experiment with taking new beauty ideals... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

Policy Experiment By: Alfaro, Laura, Anusha Chari, and Fabio Kanczuk Abstract—Emerging-market governments adopted capital control taxes to manage the massive surge in foreign capital inflows in the aftermath of the global financial... View Details
Keywords: Sean Silverthorne
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

non-competes hurt employees by limiting their job mobility and sending them on “career detours” where they may have to accept lower compensation than appropriate for their experience level. More important, departing employees are often... View Details
Keywords: by Kristen Senz; Technology
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

not only experience project-level success with the implementation of new work practices, but also organizational-level success as indicated by overall measures of performance. We tested our hypothesis in a longitudinal study of 23... View Details
Keywords: Martha Lagace
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

of what he wanted to accomplish. The case, Koehn's fourth to focus on Starbucks, opens in February 2007. Schultz, no longer Starbucks' CEO but still its chairman, is worried the company is losing its ability to be true to its values while providing a View Details
Keywords: by Julia Hanna; Food & Beverage
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