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- All HBS Web (201)
- Faculty Publications (36)
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- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
conversation and division about previously taboo political subjects, but also growing animosity toward people with different views. Among those with strongly-held views about societal issues, 20 percent would not be willing to work with someone with which they... View Details
Keywords: by Rachel Layne
- 03 Dec 2001
- What Do You Think?
What Happens When the Sumo Master Learns Judo?
does not trust Microsoft and its use of 'customer' information to market to customers and hold them digitally captive. This demographic will continue to provide sales to (a judo master competitor)." These comments reflect general... View Details
Keywords: by James Heskett
- 13 Sep 2011
- First Look
First Look: September 13
Different Stakeholders? Authors:Michael Pirson and Deepak Malhotra Publication:Organization Science 22, no. 4 (2011) Abstract Prior research on organizational trust has not rigorously examined the context specificity of View Details
Keywords: Sean Silverthorne
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
It’s the new way of comparison shopping in the age of large language models (LLM): Tapping into AI-driven search engines for research and advice on which products to buy. But can consumers trust the recommendations to be impartial? New... View Details
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
declared. He believed that by winning the support of umbrella organizations that represent many municipalities, such as the U.S. Conference of Mayors, govWorks could quickly go nationwide. But it didn't work out that way. Tuzman and his partner underestimated how... View Details
Keywords: by Walter Kuemmerle
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
was fair game to chat about. A typical chat might go: Full Stack Engineer: “I’m thinking of moving the ‘Learn More’ button to the bottom right of the home page.” CEO: “Sounds good. What do you think about what that potential customer said... View Details
Keywords: by Julia Austin
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
to improvement,” he says. Issues of trust and transparency People analytics will inevitably highlight tensions if employees wonder whether and how companies will use digital trace data and survey responses. Employees may rightly ask, “If... View Details
Keywords: by Ben Rand
- 18 Oct 2016
- First Look
October 18, 2016
innovation from a game of chance to one in which they develop products and services that customers want to buy and are willing to purchase at a premium price. How do companies know how to grow? How can they create products that they are... View Details
Keywords: Sean Silverthorne
- 28 Feb 2012
- First Look
First Look: Feb. 28
actually lived) is named phenomenology. In short, an epistemological mastery of a subject leaves one knowing. An ontological mastery of a subject leaves one being. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1681682 Reflected Knowledge and View Details
Keywords: Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
paper on studying the circumstances under which alignment will or will not happen. Using game theory, we find that, although misaligned economic incentives can play a role in explaining misalignment of planning behaviors, there is another... View Details
Keywords: Martha Lagace
- 07 Apr 2014
- Research & Ideas
Negotiation and All That Jazz
about negotiation stems from its inevitable uncertainty—and the realization that success is never wholly in our hands. That uncertainty and lack of control often breeds insecurity, defensiveness, and even hostility. "People worry about whether they are being too View Details
Keywords: by Michael Blanding
- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
Starved for capital in an environment where all the usual money sources had dried up, many major commercial property owners took their companies public in the form of real estate investment trusts (REITs), heretofore a little-used option.... View Details
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
consumers trust a platform, revealing acceptable information flows increases ad effectiveness. Studies 5a and 5b, conducted in the field with a loyalty program website (i.e., a trusted platform), demonstrate... View Details
Keywords: Sean Silverthorne
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
want the right to go after that money? This doesn't mean you don't trust your top executives. It's just good sound governance, good sound executive pay practice. It's not personal. Expensing options created a level playing field. Before,... View Details
Keywords: by Roger Thompson
- 12 May 2009
- First Look
First Look: May 12, 2009
follow these practices successfully will have a distinct advantage over their shortsighted competitors. When Contracts Destroy Trust Authors:Deepak Malhotra Publication:Harvard Business Review 87, no. 5 (May 2009): 25 Abstract Contracts... View Details
Keywords: Martha Lagace
- 17 Jan 2017
- First Look
First Look at New Research: January 17
Science When Novel Rituals Impact Intergroup Bias: Evidence from Economic Games and Neurophysiology By: Hobson, N., F. Gino, M.I. Norton, and M. Inzlicht Abstract—Long-established rituals in pre-existing cultural groups have been linked... View Details
Keywords: Sean Silverthorne
- 28 Jul 2015
- First Look
First Look: July 28, 2015
who pool are rewarded by the less informed party with higher payoffs. Finally, we demonstrate through a reexamination of Lai et al., (2012) and Cachon and Lariviere (2001) how pooling outcomes can substantively extend the implications of other extant signaling View Details
Keywords: Carmen Nobel
- 24 Apr 2020
- Op-Ed
Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19
organizational overhaul. Long-term coach Ron Rivera was fired and Matt Rhule was hired as the new head coach. Newton, having started only two games all last season, was in the last year on his contract. With his injury concerns, Carolina... View Details
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
Pundits and politicians point to the burden of pension, health, and union obligations on the cost side. True, but not it's not sufficient just to cut costs. The real game is about revenues. Municipal revenues come from economic activity,... View Details
- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
practicing harder and working harder. (The example was shared of the University of Connecticut's women's basketball team, which has its starters practice not against five other players, but against eight, to simulate the most difficult circumstances imaginable, and... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel