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Publications

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  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

adversaries as well as with colleagues within your organization? In this Q&A, James Sebenius and David Lax, authors of 3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals, discuss the common mistakes of... View Details
Keywords: by Martha Lagace
  • 18 Feb 2020
  • Blog Post

A Vision of Love@HBS in 2020

professors, who began cold calling us to scare us out of having distracting personal discussions during class. On this foundation, we fortified our relationship with trust and (often brutal) transparency. Finding someone willing to be... View Details
  • 07 Nov 2012
  • HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

is to think ahead. Here's how he described it to me: "I might rest key players for a game that is less important. There is a risk element in doing that, and it can backfire, but you have to accept that. You have to View Details
Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation
  • 16 Jul 2013
  • First Look

First Look: July 16

trust through warmth and understanding. Most leaders today approach their jobs by emphasizing competence, strength, and credentials. But without first building a foundation of trust, they run the risk of eliciting fear, resentment, or... View Details
Keywords: Anna Secino
  • Web

Harvard Business School

of Boston who served in World War II, Herb Lyken became a professor of Finance and Accounting at the University of Massachusetts, Boston and taught for 15 years. He was also a founder and board member of the Unity Bank and Trust in... View Details
  • 01 Mar 2018
  • News

Every Trick in the Book

with some as large as 9,000 square feet, each stocking as many as 25,000 titles. BookHampton owner Carolyn Brody offers just a small selection of games and knickknacks—which offer higher profit margins than books do. “I want this to be a... View Details
Keywords: April White
  • 03 Nov 2011
  • What Do You Think?

The Ultimate Question in Management

Summing Up Is the Ultimate Question, Why? What might be called the "ultimate question exercise" this month yielded a number of interesting responses. First, nearly everyone was willing to play the game in suggesting their own... View Details
Keywords: by James Heskett
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • Web

2024 Reunion Presentations - Alumni

shareholders—even stronger. They move fast and fix things. Based on her work with fast-moving companies, Frei reveals the five essential steps to moving fast and fixing things. Audiences will learn to: Identify the real problem holding you back Build and rebuild View Details
  • Portrait Project

Amalia della Paolera

The most universal language I know is soccer. When I step into a pickup soccer game anywhere around the world, I enter into a brief, informal social contract. At first, male players eye me warily as I walk onto the field asking if I can... View Details
  • 17 Mar 2015
  • First Look

First Look: March 17

receive multiple evaluations and thereby lowering the incidence of "false negatives." Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/14-116%20(3)_5dfe7025-e2cc-4e07-bfb4-f4204ae3d52c.pdf   Working Papers The Cooperative Solution of View Details
Keywords: Sean Silverthorne
  • Portrait Project

Shelby Colby

that came with a cancer diagnosis, something else happened. Time froze. I savored the saltiness of my mom’s chicken and wild rice soup. I squealed with my little niece during our games of tickle-thief. My lungs slowly expanded with air,... View Details
  • 01 Oct 1997
  • News

Theory & Practice

increasing complexity that today¹s managers face, Defining Moments provides examples, action steps, and a flexible framework that managers at all levels can use to make the choices that will shape not only their careers but their characters. View Details
  • Portrait Project

Wilson Kyi

would do anything for my parents. In high school, I noticed my mom’s health declining due to lack of exercise. I was determined to gift her a Wii Fit. I drove to twenty Best Buy stores to buy and resell the fitness game for a profit on... View Details
  • spring 1994
  • Article

Unilateral Commitments and the Importance of Process in Alliances

By: Ranjay Gulati, Tarun Khanna and Nitin Nohria
How the partners in an alliance view their joint venture can have much to do with its success or failure. Each partner fears that the other will get the larger payoff by acting opportunistically while it cooperates in good faith. The result is that both partners choose... View Details
Keywords: Management Style; Partners and Partnerships; Joint Ventures; Management Practices and Processes; Alliances; Trust; Game Theory
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  • 16 Dec 2016
  • News

Kurt (MBA 1967) and Louise Wulff

Kurt (MBA 1967) and Louise Wulff Kurt Wulff (MBA 1967) credits Harvard Business School with changing the way he viewed decision making. Even after 50 years, he remembers Dr. Howard Raifa’s courses on game theory and decision analysis. A... View Details
  • 24 Mar 2008
  • Research & Ideas

Reducing Risk with Online Advertising

the world a somewhat better place. It's a safer world in which to advertise, and a safer world in which to do business if more computers can be trusted to do what their operators want rather than what some unknown third party hopes to... View Details
Keywords: by Martha Lagace; Video Game; Video Game
  • 01 Dec 2018
  • News

Turning Point: Crossover

on the court. I trust them, and if they make the wrong decision, I correct it and let them go again. If things don’t go well, you’ve got to transition. One of my favorite sayings is, “The most important play of the View Details
  • Web

Note on January 6 Events at U.S. Capitol | About

we also should be deeply concerned. The rule of law, the separation of powers, and trust in institutions are the foundations on which thriving societies are built. They also are a bedrock of business. As my colleague Rebecca Henderson... View Details
  • Portrait Project

Sridevi Raghavan

friends – what a bad game I played! But I saw how much I enjoyed learning new things, and creating the possibility of new beginnings. When I watch my childhood friend put her lucrative career on hold for her husband and child, I learn the... View Details