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- All HBS Web (157)
- Faculty Publications (65)
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- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
“filthy.” “The semantic connection gives us some reassurance that consumers reading those reviews could actually infer hygiene information,” they write. Not surprisingly, customers weren’t in a hurry to visit such businesses. The... View Details
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
impression of each customer much the same way two people ascertain each other’s character on a first date—by interpreting certain cues to infer important traits. “Let’s say you’re on a first date and you want to figure out whether this... View Details
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
prospective guests. Airbnb could consider preventing guests from knowing the hosts’ race, possibly by masking their profile photos until transactions are completed, the researchers say. That could backfire if guests make stereotyped View Details
- 25 Jan 2011
- First Look
First Look: Jan. 25
that this seemingly suboptimal behavior may in fact confer benefits when factoring in the social context of consumption. Our studies demonstrate that choosing products with more capabilities (i.e., feature-rich products) provides View Details
Keywords: Sean Silverthorne
- 07 Feb 2012
- First Look
First Look: February 7
equal-division agreements. These endogenous framing effects may outweigh any overall social utility effects due to the mere presence of communication. In two studies, we find that non-binding talk about fairness within a three-party,... View Details
Keywords: Sean Silverthorne
- 23 Jan 2008
- First Look
First Look: January 23, 2008
mean-variance optimization with sample means and covariances. The Bayesian inspired Black-Litterman model is described after introducing the intuition of the Bayesian approach to inference in a univariate setting. Purchase this note:... View Details
Keywords: Martha Lagace
- 28 Aug 2007
- First Look
First Look: August 28, 2007
Measuring Identity, Cambridge: Cambridge University Press, forthcoming Abstract As scholarly interest in the concept of identity continues to grow, social identities are proving to be crucially important for understanding contemporary... View Details
Keywords: Martha Lagace
- 16 Sep 2008
- First Look
First Look: September 16, 2008
firms otherwise sheltered from entry by standalone rivals may be vulnerable to an adjacent platform provider's envelopment attack. We analyze conditions under which envelopment strategies are likely to succeed. Download the paper:... View Details
- 20 Jun 2016
- Research & Ideas
When Predicting Other People's Preferences, You're Probably Wrong
John, an assistant professor in the Negotiation, Organizations, and Markets unit at Harvard Business School. “They assume the Bachelor can only like one type of woman.” “When you like one lake, people infer that you hate cities” It turns... View Details
- 24 Sep 2012
- Research & Ideas
Why Do We Tax?
characteristics have something in common: they are very strong predictors of lower ability to earn income, at least per person in the household. This fact is clear for the last three traits. But even old age, which may seem less clear, proves the point. When... View Details
- 26 Nov 2013
- First Look
First Look: November 26
increase the impact of a mailed communication on conversion rates to lower-cost, therapeutically equivalent medications, even when the testimonial is presented as coming from a more socially proximate peer. Publisher's link: View Details
Keywords: Sean Silverthorne
- 17 Sep 2013
- First Look
First Look: September 17
Samuel G., and Adi Sunderam Abstract—We develop a novel methodology to infer the amount of capital allocated to quantitative equity arbitrage strategies. Using this methodology, which exploits time-variation in the cross section of short... View Details
Keywords: Sean Silverthorne
- 05 Sep 2006
- First Look
First Look: September 5, 2006
called into question by several significant organizational stumbling blocks. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=106073 PublicationsAgency and Institutions: The Enabling Role of Individuals' View Details
Keywords: Sean Silverthorne
- 09 Jun 2014
- Research & Ideas
The Manager in Red Sneakers
accomplished professors who dressed on the casual side more than students and other less-published attendees. They also noticed over the years that people tended to dress less formally at academic gatherings as they gained more status. "We wanted to know, when do we... View Details
- 04 Sep 2019
- Research & Ideas
'I Know Why You Voted for Trump' and Other Motivation Misperceptions
Ioannis Evangelidis of Bocconi University. “In this case, Trump’s extreme feature was his immigration policy, and many inferred that Trump voters were therefore disproportionately motivated by immigration.” The problem is, these... View Details
Keywords: by Dina Gerdeman
- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
McBoatface. Overruling the public’s wishes, NERC named the craft after British naturalist Sir David Attenborough. The public was outraged; newspaper editorials decried the lack of democracy, and citizens protested the unfairness of it all on View Details
- 07 Jul 2003
- Research & Ideas
The Organizational Model for Open Source
chooses to found a nonprofit instead of a firm, because this is more likely to lead to success, what can be inferred about the state of the software market? Organizational theorists argue that nonprofit foundations are created to protect... View Details
Keywords: by Mallory Stark
- 03 Dec 2007
- Research & Ideas
Authenticity over Exaggeration: The New Rule in Advertising
interactivity, including Thought tracing. Firms infer states of mind from the content of a Web search and serve up relevant advertising; a market born of search terms develops. Ubiquitous connectivity. As people become increasingly... View Details
- 07 Jun 2011
- First Look
First Look: June 7
and debunk the myth that behavioral and neoclassical economic perspectives need be in conflict. Cognitive, Affective, and Special-interest Barriers to Policy Making Authors:Lisa L. Shu, Chia-Jung Tsay, and Max Bazerman Publication:In View Details
Keywords: Sean Silverthorne
- 19 Oct 2009
- Research & Ideas
Why Are Web Sites So Confusing?
Do you sometimes get the feeling that Internet portals, search pages, social networks, e-commerce, and other Web sites are not necessarily designed in order to maximize user convenience and benefits? We do, too. Why—you might ask? For a... View Details
Keywords: by Andrei Hagiu & Bruno Jullien