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- Faculty Publications (65)
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- All HBS Web (150)
- Faculty Publications (65)
- 03 May 2023
- Research & Ideas
Why Confronting Racism in AI 'Creates a Better Future for All of Us'
pretty bad. The present is better than 100 years ago and much better than 200 years ago. Today, the tech world is building AI systems and making decisions that will use human inferences and data built on the past. So instead of mimicking... View Details
Keywords: by Barbara DeLollis
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
referrals from primary care physicians to specialists using a medical licensing database to identify doctors who attended the same medical school or residency program. By doing so, the researchers could see when doctors completed programs to View Details
- 18 Mar 2008
- First Look
First Look: March 18, 2008
will hopefully engender future (cross-disciplinary) research. The paper considers the challenges of distinguishing actual causal social interactions from other phenomena that may lead to a false inference of... View Details
Keywords: Martha Lagace
- 29 Jan 2008
- First Look
First Look: January 29, 2008
skills, (2) broad perspective, (3) teaming skills, (4) expanded social network, and (5) boundary-spanning skills. We conclude with a discussion of the implications of our ideas for conducting future team research. Board of Directors'... View Details
Keywords: Martha Lagace
- Web
Diversity and Inclusion - Christensen Center for Teaching & Learning
sensitive topics, you may wish to call more than once on students showing passion. It may be, for example, that during discussions of race, you may wish to call more than once on students of color who have their hands up multiple times. Unintentionally marginalizing... View Details
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
“filthy.” “The semantic connection gives us some reassurance that consumers reading those reviews could actually infer hygiene information,” they write. Not surprisingly, customers weren’t in a hurry to visit such businesses. The... View Details
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
impression of each customer much the same way two people ascertain each other’s character on a first date—by interpreting certain cues to infer important traits. “Let’s say you’re on a first date and you want to figure out whether this... View Details
- 25 May 2021
- Research & Ideas
White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?
prospective guests. Airbnb could consider preventing guests from knowing the hosts’ race, possibly by masking their profile photos until transactions are completed, the researchers say. That could backfire if guests make stereotyped View Details
- 25 Jan 2011
- First Look
First Look: Jan. 25
that this seemingly suboptimal behavior may in fact confer benefits when factoring in the social context of consumption. Our studies demonstrate that choosing products with more capabilities (i.e., feature-rich products) provides View Details
Keywords: Sean Silverthorne
- 15 Sep 2015
- First Look
September 15, 2015
downside market risks. Required rates of return in such an equilibrium can dramatically exceed those suggested by traditional models, affecting inference about the attractiveness of these investments. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 01 Sep 2023
- News
The Exchange: Where Ethics Meet Economics
reviews undermining customer trust? Is social media making us less happy? Executives can’t sit on the sidelines when it comes to answering questions like this. Business leaders can take steps to quantify their impact on the world. This... View Details
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
Facebook Computational Social Science Methodology Research Award . Edward McFowland III : Runner Up for the 2018 Best Paper Award at the INFORMS Workshop on Data Science for "Using Data-Mined Variables in Causal View Details
- 07 Feb 2012
- First Look
First Look: February 7
equal-division agreements. These endogenous framing effects may outweigh any overall social utility effects due to the mere presence of communication. In two studies, we find that non-binding talk about fairness within a three-party,... View Details
Keywords: Sean Silverthorne
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
leverage content from customers’ product reviews to identify their future needs. But here the human analysts are key players. They must review the selected content and formulate customer needs, because natural language processing technology still lacks the... View Details
Keywords: by Kristen Senz
- 20 Jun 2016
- Research & Ideas
When Predicting Other People's Preferences, You're Probably Wrong
John, an assistant professor in the Negotiation, Organizations, and Markets unit at Harvard Business School. “They assume the Bachelor can only like one type of woman.” “When you like one lake, people infer that you hate cities” It turns... View Details
- 05 Sep 2006
- First Look
First Look: September 5, 2006
called into question by several significant organizational stumbling blocks. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=106073 PublicationsAgency and Institutions: The Enabling Role of Individuals' View Details
Keywords: Sean Silverthorne
- 09 Jun 2014
- Research & Ideas
The Manager in Red Sneakers
accomplished professors who dressed on the casual side more than students and other less-published attendees. They also noticed over the years that people tended to dress less formally at academic gatherings as they gained more status. "We wanted to know, when do we... View Details
- Web
Workshops & Technical Talks - Research Computing Services
Training Training Workshops & Technical Talks 11ms See below for trainings, reference materials, and resources at Harvard and beyond. R R workshop materials (e.g., Intro to R; R Regression models) from Harvard's Institute for Quantitative View Details
- Student-Profile
Mengjie "Magie" Cheng
Magie Cheng (she/her) worked for a social network company in their machine learning group and spent much of her time analyzing user behavior for a wide range of social networking applications. She became... View Details
- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
McBoatface. Overruling the public’s wishes, NERC named the craft after British naturalist Sir David Attenborough. The public was outraged; newspaper editorials decried the lack of democracy, and citizens protested the unfairness of it all on View Details