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  • All HBS Web  (493)
    • People  (2)
    • News  (184)
    • Research  (198)
    • Multimedia  (3)
  • Faculty Publications  (39)

Show Results For

  • All HBS Web  (493)
    • People  (2)
    • News  (184)
    • Research  (198)
    • Multimedia  (3)
  • Faculty Publications  (39)
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  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

It's the rare manager who doesn't partake in quarterly or annual goal-setting exercises. And woe to those who don't make their goals SMART (Specific, Measurable, Attainable, Realistic, Timely). But do these goals really work? Researchers... View Details
Keywords: by Sean Silverthorne
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

associated with the building of industry giants. Overcapacity acquisitions are aimed at reducing capacity and duplication. They happen when the giants must be trimmed down to fit shrinking world markets. Recommendations Acquired companies... View Details
Keywords: by Joseph L. Bower
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

lodging demand. "If other companies invest in building similar race-blind algorithms, that may even the playing field for users." The research results could also have broader implications for promoting racial equity at a wide range of... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

steeped in their church communities. As a black woman, no matter how wealthy she was, she would not have been welcome or even allowed in any respectable hotel. Her church connections also formed the basis of her agent network and helped View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

Radio-frequency identification devices for grocery stores, smart cards, and automated ordering systems for hospital physicians are all examples of new process targets that technologies will soon address. In the more distant future we will... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

and less about hands-on doing. So really the challenge is about delegation and achieving leverage; and on some level it's about finding, hiring, developing, and retaining top people. With those individuals, you then have to build an... View Details
Keywords: by Martha Lagace
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

results and interact with shareholders,” says Desai, who is also a Harvard Law School professor. “The problem is that people perceive finance to be this difficult building block. I want executives to have more comfort with it and to... View Details
Keywords: by Dina Gerdeman
  • 22 Mar 2013
  • Research & Ideas

Pulling Campbell’s Out of the Soup

there and tell them that we were taking the company to higher ground. We were going to get the workplace and the marketplace right. I think every CEO needs to do that in a smart way." See related story on Higher-Ambition CEO... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

system can require scores if not hundreds of person-work-years to be designed. No one person can be responsible for the design of a whole system. No one is either smart enough or long-lived enough to do the design work single handedly.... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

Imagine a future in which a smart marketing machine can predict the needs and habits of individual consumers and the dynamics of competitors across industries and markets. This device would collect data to answer strategic questions,... View Details
Keywords: by Kristen Senz
  • 07 Feb 2019
  • Book

How Big Companies Can Outrun Disruption

innovation strategy, design a system for creativity, and build up an enterprise’s cultural DNA. Pisano, the Harry E. Figgie, Jr. Professor of Business Administration, shares insights in our Q&A. Martha Lagace: Your title, Creative... View Details
Keywords: by Martha Lagace
  • 12 Mar 2014
  • Lessons from the Classroom

Managing the Family Business: Firing the CEO

the CEO, with manageable consequences that are generally positive. Factor 1: Fit High performing companies require CEOs with the right skill set, decision style, and values. They have strong credibility with key stakeholders. They build... View Details
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

Commonly used free and open source software (FOSS) is one of the most significant technological trends of the decade. After all, 80-90 percent of a typical application contains FOSS components. And that trend is only increasing with its use in View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

methodically? What might that look like? In my years of working with entrepreneurs who are building businesses from scratch, and executives rebuilding existing businesses, I’ve developed a way of thinking that is more deliberate, and... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 23 Jul 2013
  • First Look

First Look: July 23

enhance the emotional payoff of charitable initiatives. 2013 pub Learning by Supplying By: Alcácer, Juan, and Joanne Oxley Abstract—Learning processes lie at the heart of our understanding of how firms build capabilities to generate and... View Details
Keywords: Anna Secino
  • 04 Oct 2018
  • Research & Ideas

Diversity Boosts Profits in Venture Capital Firms

Gompers recommends first and foremost being aware of one’s own biases that can influence them to hire homogenously. “Most people aren’t bad people, but we have these internal biases to think that people who look like us are smart and... View Details
Keywords: by Michael Blanding; Banking; Financial Services
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

what you're actually trying to accomplish. Kenny: What do you think about the strategy of leaking them out? I could imagine that you want to build up suspense, you want to have that “a-ha” moment when the ad comes on [for the first time].... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • 19 Mar 2018
  • Sharpening Your Skills

8 Ways To Be An Environmentally Conscious Manager

iPhoto In an interview about his recent book Profits and Sustainability, which portrays the iconoclastic entrepreneurs who built green startups in the 19th century, Harvard Business School historian Geoffrey Jones notes that being a business-environmentalist can be... View Details
Keywords: by Sean Silverthorne; Energy
  • 05 Feb 2015
  • Research & Ideas

How New BofA Executives Learn its ’Deep Smarts’

Company's Deep Smarts offers a roadmap for ensuring that critical knowledge remains in the organization. This excerpt focuses on the executive onboarding practice at Bank of America. Dorothy Leonard is the William J. Abernathy Professor... View Details
Keywords: Re: Dorothy A. Leonard; Banking
  • 20 Mar 2005
  • Research & Ideas

Lessons of Successful Entrepreneurs

business model, he continued. He also said start-ups should spend more time on market verification and market feedback than on the "front office" issues of building a business. Fialkow's lessons included trust your instincts;... View Details
Keywords: by Sean Silverthorne
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