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Show Results For
- All HBS Web
(972)
- People (2)
- News (375)
- Research (444)
- Events (1)
- Multimedia (16)
- Faculty Publications (211)
How Finance Works: The HBR Guide to Thinking Smart About the Numbers
If you're not a numbers person, then balance sheets and financial jargon can be intimidating and easy to ignore. But if you want to advance in your career, it's crucial that you are able to make smart financial decisions and develop the confidence to... View Details
- 13 Jan 2022
- News
Smart Judgment Will Outweigh Dumb Luck in the Venture Capital World
- 23 Apr 2014
- News
Timing plus smart ideas are the keys to being an entrepreneur
Victoria Ransom (MBA 2008) launched Wildfire Interactive, now a Google company, to connect companies and customers through social media. (Published April 2014) View Details
- October 2023 (Revised April 2024)
- Case
ghSMART & Co: Building and Scaling a Time Smart Firm
By: Ashley Whillans and Sara Coronel Rodriguez
"For ghSMART, freedom is the first principle from which all good things flow”—Geoff Smart, Chairman and Founder, ghSMART. ghSMART was a leadership advisory firm that was grounded in the principle of freedom. Talented Consultants and Partners could work remotely from... View Details
Keywords: Time; Consulting Firms; Time Management; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Knowledge Sharing; Organizational Culture; Going Public; Partners and Partnerships; Expansion; Reputation
Whillans, Ashley, and Sara Coronel Rodriguez. "ghSMART & Co: Building and Scaling a Time Smart Firm." Harvard Business School Case 924-009, October 2023. (Revised April 2024.)
- 17 Mar 2021
- News
Smart Leaders Say They Are Taking This Lesson Away From The Pandemic
- 03 Jun 2018
- Podcast
Ep 2: What smart employers are doing to prevent degree inflation
HBS professor Joe Fuller’s latest research Dismissed by Degrees shows that when companies start asking for a four-year college degree for jobs that previously did not require one, they not only reduce opportunities for workers but also restrict their ability to attract... View Details
- 01 Aug 2018
- News
Nobel Prize Winner Joins Blockchain Startup To Fix Smart Contracts
Keywords: blockchain
- 17 Apr 2019
- Cold Call Podcast
Would You Live in a Smart City Where Government Controls Privacy?
- August 2014
- Teaching Note
Enterprise Risk Management at Hydro One (B): How Risky are Smart Meters?
By: Anette Mikes and Amram Migdal
- 2012
- Chapter
Firing Your Best Customers: How Smart Firms Destroy Relationships Using CRM
By: Jill Avery and Susan Fournier
With incidences in the 20%–25% range, the practice of firing customers has become increasingly attractive as firms try to maximize the lifetime value of their customer portfolios. This chapter traces the relationship trajectory of a 30-year customer of Filene's... View Details
Keywords: Brands; Brand Management; CRM; Customer Relationship Management; Customer Focus and Relationships; Customers; Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Consumer Products Industry
Avery, Jill, and Susan Fournier. "Firing Your Best Customers: How Smart Firms Destroy Relationships Using CRM." In Consumer-Brand Relationships: Theory and Practice, edited by Susan Fournier, Michael Breazeale, and Marc Fetscherin, 301–316. Routledge, 2012. (Paperback edition published in 2013.)
- 1988
- Book
In the Age of the Smart Machine: The Future of Work and Power
By: S. Zuboff
Zuboff, S. In the Age of the Smart Machine: The Future of Work and Power. New York: Basic Books, 1988.
- 29 May 2018
- News
From Pink Milk to Smart Questions, How to Be a Rebel Leader
- 2024
- Book
Smart Rivals: How Innovative Companies Play Games That Tech Giants Can't Win
By: Feng Zhu and Bonnie Yining Cao
A fresh, research-based look at how companies can better compete, on their own terms, with tech giants. View Details
Keywords: Growth and Development Strategy; Product Design; Disruptive Innovation; Competitive Advantage
Zhu, Feng, and Bonnie Yining Cao. Smart Rivals: How Innovative Companies Play Games That Tech Giants Can't Win. Harvard Business Review Press, 2024.
- March 23, 2023
- Article
How to Build a Life: How Smart People Can Stop Being Miserable
By: Arthur C. Brooks
Brooks, Arthur C. "How to Build a Life: How Smart People Can Stop Being Miserable." The Atlantic (March 23, 2023).
- 2011
- Article
Smart News Feeds for Social Networks Using Scalable Joint Latent Factor Models
By: Himabindu Lakkaraju, Angshu Rai and Srujana Merugu
Lakkaraju, Himabindu, Angshu Rai, and Srujana Merugu. "Smart News Feeds for Social Networks Using Scalable Joint Latent Factor Models." Proceedings of the International World Wide Web Conference 20th (2011).
- December 2011 (Revised February 2012)
- Supplement
Enterprise Risk Management at Hydro One (B): How Risky Are Smart Meters?
By: Anette Mikes and Dominique Hamel
Keywords: Risk Management
Mikes, Anette, and Dominique Hamel. "Enterprise Risk Management at Hydro One (B): How Risky Are Smart Meters?" Harvard Business School Supplement 112-073, December 2011. (Revised February 2012.)
- 2020
- Book
The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value
By: Marco Bertini and Oded Koenigsberg
How some firms are rewriting the rules of commerce by pursuing “ends”—actual outcomes—rather than selling “means”—their products and services. View Details
Bertini, Marco, and Oded Koenigsberg. The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value. Management on the Cutting Edge. Cambridge, MA: MIT Press, 2020.
- March 3, 2022
- Article
How to Build a Life: The Kind of Smarts You Don't Find in Young People
By: Arthur C. Brooks
Brooks, Arthur C. "How to Build a Life: The Kind of Smarts You Don't Find in Young People." The Atlantic (March 3, 2022).
- 2020
- Book
Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time
Over a decade ago, renowned innovation expert Rosabeth Moss Kanter co-founded and then directed Harvard’s Advanced Leadership Initiative. Her breakthrough work with hundreds of successful professionals and executives, as well as aspiring young entrepreneurs, identifies... View Details
Keywords: Leaders; Advanced Leadership; Advanced Leadership Initiative; Community; Change Leadership; Innovation; Problem Solving; Cross-sector Collaboration; Institutional Change; Leadership; Change; Leading Change; Communication; Innovation Leadership; Collaborative Innovation and Invention; Organizational Change and Adaptation; Business and Community Relations; Civil Society or Community
Kanter, Rosabeth Moss. Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time. New York: PublicAffairs, 2020.