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  • Research Summary

Current Research

Professor Chung models the effect of incentive compensation to study its impact on the sales force. Using data from a Fortune 500 company, he has developed a dynamic structural model of sales force response to a bonus-based compensation plan and examined how various... View Details

  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

aligned—or coupled—with their formal commitments to labor codes of conduct. Using data on 3,276 suppliers in 55 countries, we find that in suppliers with high-powered efficiency structures (piece-rate pay), labor codes are internally... View Details
Keywords: Dina Gerdeman
  • 2024
  • Working Paper

Capital Market Integration and Growth across the United States

By: Leonardo D'Amico and Maxim Alekseev
What drives the integration of national financial markets and what are its consequences for regional growth? We digitize and collect US state-level banking data from 1953 to 1983 and document a tight link between high nominal short rates and financial integration,... View Details
Keywords: Interest Rates; Financial Markets; Economic Growth; Banks and Banking; Analytics and Data Science
Related
  • January 2025
  • Case

Redwood & Strong: The Value of a Consulting Engagement

By: David G. Fubini and Patrick Sanguineti
The board of Redwood & Strong LLP (R&S), the American branch of a large global law firm, is meeting to review the findings of a recent strategic initiative designed to identify potential merger candidates. The request for the engagement originated from Daniel Crawford,... View Details
Keywords: Client Service; Professional Service Firm; Professional Services; Consulting
Related

    Eaton Corp.: Portfolio Transformation and the Cost of Capital

    In 2000, Eaton Corporation was broadly diversified industrial conglomerate.  But its strategy was evolving and its focus was narrowing around “power management” and more recently on “intelligent power,” the use of digitally enabled products and services designed... View Details
    • 2009
    • Report

    Nordic Globalization Barometer 2009: Global Pressure—Nordic Solutions?

    By: Christian H.M. Ketels
    Less than a year after the first Nordic Globalization Barometer has been launched, the state of the world economy has changed dramatically. A deep financial crisis is taking its toll on investors, borrowers, and the financial institutions that serve them. A deep... View Details
    Keywords: Economic Slowdown and Stagnation; Financial Crisis; Financial Markets; Globalized Economies and Regions; Competitive Strategy; Scandinavia
    Related
    • 23 Jun 2009
    • First Look

    First Look: June 23

    a surcharge for tall ones? The standard Utilitarian framework for tax analysis answers this question in the affirmative. Moreover, a plausible parameterization using data on height and wages implies a substantial height tax: a tall person... View Details
    Keywords: Martha Lagace
    • 2013
    • Working Paper

    The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance

    By: Claire Senot, Aravind Chandrasekaran, Peter T. Ward and Anita L. Tucker
    The quality of operational processes is an important driver of performance in hospitals. In particular, processes that reliably deliver both evidence-based and patient-centered care, which we call conformance and experiential quality, respectively, have been argued to... View Details
    Keywords: Healthcare; Experiential Quality; Conformance Quality; Clinical Outcomes; Cost Efficiency; Quality; Service Operations; Health Care and Treatment; Performance; Outcome or Result; Health Industry
    Related
    • January 2017 (Revised May 2019)
    • Case

    Kjell and Company: Motivating Salespeople with Incentive Compensation (A)

    By: Doug J. Chung
    Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
    Keywords: Salesforce Management; Compensation and Benefits; Change; Decision Making; Electronics Industry; Sweden
    Related
    • May 2019
    • Supplement

    Kjell and Company: Motivating Salespeople with Incentive Compensation (D)

    By: Doug J. Chung
    Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
    Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden
    Related
    • 02 Dec 2013
    • Research & Ideas

    Companies Choreograph Earnings Calls to Hide Bad News

    more advantageous." This trend is so well established that a simulated long-short stock portfolio created by the researchers to take advantage of this fact earned abnormally high returns of up to 101 basis points per month. (In part, the portfolio View Details
    Keywords: by Julia Hanna; Financial Services
    • 26 Jun 2018
    • First Look

    New Research and Ideas, June 26, 2018

    but this article shows it has never been true historically. Using longitudinal data on individual firms from the nineteenth century onwards, it reveals evidence of how entrepreneurs and firms with multinational activity faced by market... View Details
    Keywords: Dina Gerdeman
    • 07 Oct 2024
    • Research & Ideas

    Election 2024: Why Demographics Won't Predict the Next President

    demographics might need to rethink their approach. “After an election, the electorate always seems to just oscillate back to the other party within a pretty short period of time,” explains coauthor Richard Calvo, a former research... View Details
    Keywords: by Jay Fitzgerald
    • 18 Feb 2021
    • Blog Post

    SIPs in 2021

    The fourth year of Harvard Business School’s Short Intensive Programs (SIPs) came during a month of national upheaval and under the ever-darkening cloud of the global pandemic. So perhaps it shouldn’t be surprising that one course, held... View Details
    • 06 Aug 2024
    • Op-Ed

    What the World Could Learn from America's Immigration Backlash—100 Years Ago

    welfare state. Restricting immigration would require budget cuts that would harm natives by reducing pension benefits or increasing the age of retirement, for example. “It’s thus impossible to conclude that immigration has no economic costs, at least in the View Details
    Keywords: by Marco Tabellini
    • May 2019
    • Supplement

    Kjell and Company: Motivating Salespeople with Incentive Compensation (C)

    By: Doug J. Chung
    Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
    Keywords: Salesforce Management; Compensation and Benefits; Change Management; Behavior; Electronics Industry; Sweden
    Related
    • 23 Oct 2018
    • First Look

    New Research and Ideas, October 23, 2018

    conduct laboratory experiments that explore how gender stereotypes shape beliefs about ability of oneself and others in different categories of knowledge. The data reveal two patterns. First, men’s and women’s beliefs about both oneself... View Details
    Keywords: Dina Gerdeman
    • 03 Mar 2011
    • Working Paper Summaries

    How Firm Strategies Influence the Architecture of Transaction Networks

    Keywords: by Jianxi Luo, Daniel E. Whitney, Carliss Y. Baldwin & Christopher L. Magee
    • Web

    Live from Klarman Hall - Alumni

    Leading with AI addressed this question by convening experts at the forefront of AI with business leaders who recognize its profound impact and potential. The conference was presented in partnership by HBS Alumni Relations and the Digital View Details
    • 23 May 2011
    • Op-Ed

    Leading and Lagging Countries in Contributing to a Sustainable Society

    months is a short period, the total number of hits was approximately 34 million, so we believe it is a robust measure of investor interest. Of course, we don't know whether investors who actually looked at these View Details
    Keywords: by Robert G. Eccles & George Serafeim