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  • All HBS Web  (3,136)
    • People  (5)
    • News  (846)
    • Research  (1,889)
    • Events  (4)
    • Multimedia  (31)
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  • 2020
  • Book

The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value

By: Marco Bertini and Oded Koenigsberg
How some firms are rewriting the rules of commerce by pursuing “ends”—actual outcomes—rather than selling “means”—their products and services. View Details
Keywords: Commerce; Business Model; Design; Customer Relationship Management; Strategy
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Bertini, Marco, and Oded Koenigsberg. The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value. Management on the Cutting Edge. Cambridge, MA: MIT Press, 2020.
  • Article

Tesla's Online Selling Is a Big Bet on Millennials

By: Scott Duke Kominers
Citation
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Kominers, Scott Duke. "Tesla's Online Selling Is a Big Bet on Millennials." Bloomberg Opinion (March 6, 2019).
  • June 2012
  • Teaching Plan

Eureka Forbes Ltd.: Managing the Selling Effort (A) (TP)

By: Das Narayandas, Kerry Herman and Matthew Preble
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Narayandas, Das, Kerry Herman, and Matthew Preble. "Eureka Forbes Ltd.: Managing the Selling Effort (A) (TP) ." Harvard Business School Teaching Plan 512-103, June 2012.
  • September 1980 (Revised July 1981)
  • Supplement

AT&T -- Long Lines Department National Account Selling (C)

By: Thomas V. Bonoma and Benson P. Shapiro
Keywords: Marketing; Telecommunications Industry
Citation
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Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (C)." Harvard Business School Supplement 581-033, September 1980. (Revised July 1981.)
  • Research Summary

Selling your Heritage: The Challenge of Legacy Divestitures

This paper studies companies that diversify away from and later divest their historical cores, or "legacy" businesses.  There are many reasons a firm might undertake this strategy, including a concentration of the legacy business in a declining... View Details

  • February 2008
  • Case

Campbell Soup Company: Selling Channel Innovation to Customers

Campbell Soup, like most food manufacturers, faced grocery chain and wholesale demand for its goods driven by Campbell's own promotional pricing structure rather than retail consumer demand. Former policies to encourage overstock created huge swings in production and... View Details
Keywords: Information Technology; Distribution Channels; Order Taking and Fulfillment; Manufacturing Industry; Food and Beverage Industry
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Ton, Zeynep. "Campbell Soup Company: Selling Channel Innovation to Customers." Harvard Business School Case 608-141, February 2008.
  • September 2022
  • Case

Selling for a Song: Valuing Robert Farrell’s Music Catalog

By: E. Scott Mayfield and Chijioke Orjiakor
Citation
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Mayfield, E. Scott, and Chijioke Orjiakor. "Selling for a Song: Valuing Robert Farrell’s Music Catalog." Harvard Business School Case 223-029, September 2022.
  • September 1980 (Revised October 1983)
  • Supplement

AT&T -- Long Lines Department National Account Selling (D)

By: Thomas V. Bonoma and Benson P. Shapiro
Keywords: Marketing; Telecommunications Industry
Citation
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Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (D)." Harvard Business School Supplement 581-034, September 1980. (Revised October 1983.)
  • 09 Jan 2012
  • Working Paper Summaries

When to Sell Your Idea: Theory and Evidence from the Movie Industry

Keywords: by Hong Luo; Entertainment & Recreation
  • October 15, 2020
  • Article

Selling Value, Not Subscriptions, Is the Future of Business

By: Marco Bertini
Citation
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Bertini, Marco. "Selling Value, Not Subscriptions, Is the Future of Business." Forbes.com (October 15, 2020).
  • June 2002
  • Teaching Note

Hewlett Packard-Computer Systems Organization: Selling to Enterprise Customers, TN

By: Das Narayandas
Teaching Note for (9-500-064). View Details
Keywords: Computer Industry
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Narayandas, Das. "Hewlett Packard-Computer Systems Organization: Selling to Enterprise Customers, TN." Harvard Business School Teaching Note 502-071, June 2002.
  • 17 Oct 2019
  • Research & Ideas

‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country? What is the worst attempt at gender marketing that you've seen? Share your insights below. View Details
Keywords: by Dina Gerdeman; Consumer Products
  • May 2013
  • Case

Eureka Forbes Ltd.: Managing the Selling Effort (A) (Photonovel Version)

By: Das Narayandas, Kallol Das and Kerry Herman
The CEO of EFL (India), a direct sales organization, must decide which changes to the sales compensation systems would better motivate his sales reps and improve their sales performance. View Details
Citation
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Narayandas, Das, Kallol Das, and Kerry Herman. "Eureka Forbes Ltd.: Managing the Selling Effort (A) (Photonovel Version)." Harvard Business School Case 513-015, May 2013.
  • September 1999 (Revised October 1999)
  • Case

Auto Collection: Ford's Better Idea for Selling Cars and Trucks

Ford encourages its independent dealers to consolidate, showing them the benefits size can bring both to themselves and their customers. Now, consolidated dealerships improve customer service and reduce costs. View Details
Keywords: Consolidation; Customer Focus and Relationships; Sales; Auto Industry; Retail Industry
Citation
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Hallowell, Roger H. "Auto Collection: Ford's Better Idea for Selling Cars and Trucks." Harvard Business School Case 800-030, September 1999. (Revised October 1999.)
  • 2021
  • Book

Sales Management That Works: How to Sell in a World That Never Stops Changing

By: Frank V. Cespedes
Selling is changing, but the impact on sales of megatrends like ecommerce, big data, and AI is often misunderstood and not supported by empirical data. Managers who fail to separate fact from hype will make decisions based on bad assumptions and, in a competitive... View Details
Keywords: Sales; Strategy; Salesforce Management; Change; Adaptation
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Cespedes, Frank V. Sales Management That Works: How to Sell in a World That Never Stops Changing. Boston, MA: Harvard Business Review Press, 2021.
  • Research Summary

Selling China: Foreign Direct Investment During the Reform Era

The aim of the book is to illustrate the dynamics of foreign direct investment (FDI) in China in the 1990s. The topic is important both because China is the world's second largest recipient of FDI and because there are substantial misconceptions about the drivers of... View Details
  • September 1980 (Revised July 1981)
  • Supplement

AT&T -- Long Lines Department National Account Selling (B)

By: Thomas V. Bonoma and Benson P. Shapiro
Keywords: Marketing; Telecommunications Industry
Citation
Find at Harvard
Related
Bonoma, Thomas V., and Benson P. Shapiro. "AT&T -- Long Lines Department National Account Selling (B)." Harvard Business School Supplement 581-032, September 1980. (Revised July 1981.)
  • December, 2017
  • Article

When Selling Digital Content, Let the Customer Set the Price

By: Marco Bertini and Richard Reisman
Citation
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Bertini, Marco, and Richard Reisman. "When Selling Digital Content, Let the Customer Set the Price." Harvard Business Review (website) (November 18, 2013).
  • August 2004 (Revised October 2010)
  • Teaching Note

Caja Espana: Managing the Branches to Sell (TN) (A) and (B)

By: Francisco de Asis Martinez-Jerez
Teaching Note to 104044 and 105012. View Details
Keywords: Sales
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Martinez-Jerez, Francisco de Asis. "Caja Espana: Managing the Branches to Sell (TN) (A) and (B)." Harvard Business School Teaching Note 105-020, August 2004. (Revised October 2010.)
  • 2023
  • Working Paper

No Free Lunch? Welfare Analysis of Firms Selling Through Expert Intermediaries

By: Kyle Myers, Matt Grennan, Ashley Swanson and Aaron K. Chatterji
Citation
Related
Myers, Kyle, Matt Grennan, Ashley Swanson, and Aaron K. Chatterji. "No Free Lunch? Welfare Analysis of Firms Selling Through Expert Intermediaries." Working Paper, May 2023.
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