Filter Results:
(163)
Show Results For
- All HBS Web
(847)
- People (1)
- News (163)
- Research (544)
- Events (3)
- Multimedia (3)
- Faculty Publications (383)
Show Results For
- All HBS Web
(847)
- People (1)
- News (163)
- Research (544)
- Events (3)
- Multimedia (3)
- Faculty Publications (383)
Sort by
- 01 Dec 2017
- News
Yoga Inc.
Above: photo by Kevin Frayer/Getty Images On a late summer day in Portsmouth, New Hampshire, in a large carpeted room with a colorful cloth tacked over a dropped fiberboard ceiling, Bob Vaccaro (MBA 1970), short white hair, eyes crinkled with smile lines, sits easily,... View Details
Keywords: Deborah Halber
- 01 Apr 1997
- News
The Businesslike Gourmet: Karen Page on America's Foodservice Industry
feelings, and self-image. Food is like clothing or shelter: you can get by with the basics, or you can aspire to some aesthetics. The new insistence on food quality may be an outgrowth of a larger need to put more meaning and satisfaction... View Details
- 01 Apr 1998
- News
Microfinance's Big Payoff: Michael Chu and ACCION International
safety nets, it has marginalized pockets of poverty that will seriously threaten the future of the larger society if we don't unlock their potential for sustainable development. What gives you the most satisfaction in your job? In 1994,... View Details
- 01 Mar 2008
- News
Good Luck Charm
at Time Warner, who said the satisfaction she gets from helping deserving local organizations makes her “the luckiest girl in the world.” In 2006, Time Warner gave a total of $50 million to support arts and education in New York City, and... View Details
- 01 Dec 2017
- News
In My Humble Opinion: Truth Teller
ahead,” he says of the iconic brand. “What’s important to me is the satisfaction of seeing an organization that has been failing for years become a great place to work, from the shop floor all the way on up, and produce a great result for... View Details
Keywords: Julia Hanna
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
Ryan Buell (photo by Russ Campbell) Ryan Buell (photo by Russ Campbell) We all wait in lines—at the grocery store, the bank, or a ticket booth, or on hold to speak to a customer service rep about your cable bill. “By one estimate, Americans spend 37 billion hours... View Details
Keywords: Jennifer Myers
- 15 Dec 2024
- News
Crucible: Give It Up
been an easy recipe for the satisfaction of looking beyond oneself and connecting with others for a common purpose. There’s nothing like helping kids overcome adversity and teaching them one doesn’t have to merely live with a result; one... View Details
- 12 Apr 2023
- News
Using AI to Adjust Your Marketing and Sales in a Volatile World
- 09 Nov 2017
- News
A Chance to Lead
the president and the CEO. “We were tiny, we were $4 billion in assets, a couple of hundred people. But I look at Vanguard [today], it's a thousand times as big as when I joined. And it's a far better company. Most companies that grow that much regress. I look today... View Details
- 01 Mar 2006
- News
The Little Ice-Cream Company That Could
and retraining, and employee satisfaction surveys periodically measure how well the company is meeting its stated goals. “Today, as I travel around the country, it’s what binds us together,” says Rogers. “We really practice what we... View Details
- 01 Jun 1997
- News
MBA Program:Rapid Innovation in '96
summer work experience," says Wheelwright. "They've had the same opportunity as their September classmates to find a great position, and they've expressed great satisfaction with this opportunity." Foundations Wheelwright notes that the... View Details
- 01 Mar 2014
- News
3-Minute Briefing: Frank Blethen (PMD 35, 1978)
I ALWAYS REFER TO myself as the accidental publisher. My dad's side of the family has owned the paper since 1896. But my mom divorced my dad when I was six, and we moved to Arizona. My dad had no real presence in my life. I came up in the summers to work at the Times,... View Details
- 15 Jun 2021
- News
In My Humble Opinion: Building Blocks
Italian, but I didn’t know Portuguese and thought learning it on Duolingo would feed my curiosity during lockdown. I love the satisfaction of high-fiving the owl when I’ve done my lesson.” Snack size: “I’m 6’10” and about 230 pounds, so... View Details
- 22 May 2014
- News
For Website Personalization, Simple Is the New Sexy
- 17 Mar 2017
- News
Clare B. Hawthorne (MBA 2012)
thread in my experiences was satisfaction in fixing things that were broken and creating efficiencies and processes.” While at HBS, she talked with alumni, professors, and classmates, and ultimately concluded that human resources aligned... View Details
- 13 Feb 2013
- News
Everything but the Cook
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
Image by Edmon de Haro The US Postal Service prides itself on delivering through rain, sleet, and snow—but what about serious debt? After 11 straight years of losses and declining first-class mail volumes, the USPS saw one glimmer of hope in 2017: an 11.8 percent... View Details
Keywords: Jen McFarland Flint
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
illustration by Taylor Callery illustration by Taylor Callery Artificial intelligence is not a replacement for the human brain. At least not yet. “That is decades away,” says Rudina Seseri (MBA 2005), answering one of the most common questions she hears. As cofounder... View Details
Keywords: April White
- 01 Apr 2002
- News
Professorship Brings Brierley's HBS Connection Full Circle
believer in the importance of giving back to the community. "It's a source of deep satisfaction that the database management tools and techniques first developed at Epsilon have allowed hundreds of nonprofit organizations to profitably... View Details
- 01 Feb 1997
- News
OPM Celebrates 21st Anniversary at Gala Florida Reunion
Discussing examples of how service-oriented organizations deliver breakthrough service, Sasser urged his audience to take a "quantum leap" in their customer satisfaction efforts and to develop strategies to prevent customers from... View Details