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  • All HBS Web  (1,507)
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  • All HBS Web  (1,507)
    • People  (1)
    • News  (319)
    • Research  (984)
    • Events  (2)
  • Faculty Publications  (475)
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  • 01 Sep 2010
  • News

Fair Trade

from the book follow. An Affront to Public Morality The beauty business began modestly with the sale of products widely deemed an affront to public morality. Today, consumers around the world spend $330 billion a year on fragrances,... View Details
Keywords: Garry Emmons; Chemical Manufacturing; Manufacturing; Health and Personal Care Stores; Retail Trade
  • 19 Jan 2017
  • News

Finding Purpose in Profit

summit of every challenge they took on, a small market share was not in their plans, and they continued to push hard. In 2006, outdoor giant Timberland came knocking on their door, offering to buy and support the brand while letting Coupounas and her husband keep and... View Details
Keywords: Robert S. Benchley; B corporations
  • 30 Jan 2021
  • News

Finding a Fresh Approach to Dry Cleaning

items, is about $35. Simon’s troops clean more than 100,000 pieces a year,” Heath writes. These higher volumes and higher prices helped Parkway reach almost $4 million in annual revenue before the pandemic hit last March. “Simon said most dry cleaners consider $1... View Details
Keywords: Personal and Laundry Services; Personal Services
  • 01 Sep 2014
  • News

Book Review: Getting Beyond Yes

The Choices, Systems, and Behaviors that Drive Effective Selling, Frank V. Cespedes laments the fact that sales and strategy rarely make a joint and complementary appearance in MBA classrooms or academic journals. Professors stick safely... View Details
Keywords: Maureen Harmon; faculty research; faculty books
  • 01 Sep 2013
  • News

A Start-Up with Giddyup

equity until I'd built something." Online sales "That's our focus, and it's made possible by our 'Fit Kit' at-home measuring system. We're now shifting to more ready-to-wear sizes, too." Best-seller "The Honcho, for about $900–$1,200.... View Details
Keywords: Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Aug 2001
  • News

T.J. Dermot Dunphy (MBA '56)

who began using that dictum thirty years ago as one of his fundamental principles at Sealed Air Corporation. Dunphy turned the fledgling New Jersey-based company that initially made Bubble Wrap into the world's largest producer of specialty and protective packaging,... View Details
Keywords: Alumni Achievement Award; Management
  • 01 Mar 2008
  • News

Reimagining China and India

is behaving in predictable ways once you understand their circumstances and historical context. Do multinationals treat India and China largely as sales opportunities? Yes. I think most multinationals traditionally have gone to these... View Details
Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services; Management; Retail Trade
  • 01 Mar 2019
  • News

Case Study: Off to a Fine Art

product/market fit (PMF). On that note, my recommendation would be to continue to test and learn in search of PMF, starting with your sales approach. One way to do this would be to meet with dozens of florists and caterers to see if you... View Details
Keywords: Jen McFarland Flint
  • 31 Jan 2016
  • News

Studios Back App, Hoping to Fill Cinema Seats

making group sales easier, the new company will allow for dynamic pricing for movie tickets: Theaters set ticket prices, though studios typically set the minimum revenue they will accept per ticket sold, which can make discounts... View Details
  • 01 Mar 2005
  • News

House of Bread on the Rise

her House of Bread was soon doing a brisk business. “Frankly, the first bakery was successful from day one, and I just thought everything was so easy,” says McCann, who also invested heavily in an information system that tied cash register View Details
Keywords: Margie Kelley; Food Services and Drinking Places; Hospitality
  • 08 May 2014
  • News

The Sky's the Limit

did. While in college, Eaton studied electrical engineering, and a tuition reimbursement program from United Technologies Corporation enabled her to get dual master's degrees in operations management at Rensselaer Polytechnic Institute... View Details
Keywords: Jill Radsken; women's issues; avaition; Air Transportation; Transportation
  • 01 Mar 2007
  • News

Security Chief

acquisitions. Today, the company Parker leads from its headquarters in Bradenton, Florida, offers a wide range of products to protect people and property, has 6,500 employees, operates in 35 countries, and generates annual View Details
Keywords: Roger Thompson; technology-based security business; Management; Corporate, Subsidiary, and Regional Managing Offices; Management
  • 01 Dec 2017
  • News

Ask the Expert: Human Intelligence

Talla, which leverages AI to resolve low-level IT issues without the need for human support. That doesn’t immediately reduce costs for IT services, but it does drive employee productivity. And if you think about AI-enhanced sales or... View Details
Keywords: April White
  • 01 Jun 2022
  • News

Case Study: Glass Half Full

could help lower growing recycling costs (start with Houston and Austin). Any sales to customers like that can also help Neutrall’s D2C efforts on its own website or on Amazon. —Frank Cespedes, MBA Class of 1973 Senior Lecturer of... View Details
Keywords: Jen McFarland Flint; Nonstore Retailers; Retail Trade
  • 01 Jun 2018
  • News

Case Study: Tip the Scale

last year—led to a partnership with a bank, which has since helped them acquire two more locations. Where they are today: The growth trajectory was slower than Kimmel may have wanted, but it’s still pointing upward. “We had $2 million in View Details
  • 01 Jun 2015
  • News

3-Minute Briefing: Rehito “Ray” Hatoyama (MBA 2008)

where anyone can contribute to create a “win-win” business together. When I joined Sanrio in 2008, our market cap was about $500 million. Now it’s closer to $3.5 billion, with $750 million in sales and an View Details
Keywords: Julia Hanna; Hello Kitty; Arts, Entertainment; Special Design Services; Professional Services
  • 01 Jun 2012
  • News

Bringing ‘Global’ Back Home

president of its Americas division, a post he’s held since 2005. Believed by many to be on course to be Ford’s next CEO, Fields has had a rich apprenticeship. After graduating from Rutgers University, he joined IBM in sales and marketing... View Details
Keywords: Garry Emmons; Transportation Equipment Manufacturing; Manufacturing
  • 01 Mar 2011
  • News

Two Kinds of Green

to its current home in Durham, North Carolina, in 1993 and focused exclusively on personal care; by 1998, its product line included more than 100 items and annual sales exceeded $8 million. In 2003, Quimby (who had bought out Shavitz ten... View Details
Keywords: Julia Hanna; natural products company; Miscellaneous Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 1998
  • News

New Releases

retail sales will pass through a franchise chain; fully 96 percent of the American population has eaten at a McDonald's. Considering the astonishingly rapid growth of chains in recent years, it is not surprising that a comprehensive... View Details
  • 02 Sep 2018
  • News

Havana Rising

When hotel manager Alessandro Benedetti worked for Kempinski chain locations in Spain and Switzerland, morning meetings were a time to go over the numbers and discuss strategy for the days ahead. But ever since Benedetti moved to Havana in February 2017 to help open... View Details
Keywords: Dan Morrell; photographed by Eve North
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