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Publications

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  • All HBS Web  (849)
    • People  (2)
    • News  (214)
    • Research  (511)
    • Multimedia  (1)
  • Faculty Publications  (78)

Show Results For

  • All HBS Web  (849)
    • People  (2)
    • News  (214)
    • Research  (511)
    • Multimedia  (1)
  • Faculty Publications  (78)
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  • 01 Jun 2012
  • News

Bringing ‘Global’ Back Home

Issue Focus: The Global Manager Fields Photo courtesy FORD Motor Company Issue Focus: The Global Manager Around the World They Call Him Mr. China Think Locally, Act Globally No disrespect to Detroit and California—they’re definitely hubs... View Details
Keywords: Garry Emmons; Transportation Equipment Manufacturing; Manufacturing
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 09 Nov 2022
  • News

Part Ownership of a Dream

future. “I wanted to shoot for glory,” he told the Philadelphia Inquirer. Flightline’s higher price tag was a risk, but respected Kentucky bloodstock agent David Ingordo had been watching the horse from the very beginning; when he called... View Details
Keywords: horse racing; entpreneurship; leadership; finance; investing; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 25 Aug 2022
  • News

Action Plan: Fired Up

regularly helps to prepare. Between 2014 and 2021, Andrus’s handpicked workforce boosted sales from $100 million to nearly $800 million. In July 2021, he oversaw a successful IPO, in the midst of a cultural moment that favored... View Details
Keywords: Deborah Blagg; company culture; barbecue; entertaining; food; marketing; brand
  • 13 Jan 2021
  • News

Stress Test

lock, but the company soon expanded its focus to B2B sales in the health care sector. Its clients now include sites responsible for COVID-19 testing and vaccine distribution, which require both security and a reliable audit log. The... View Details
  • 01 Mar 2010
  • News

Eric Schiffer

call “bigger values,” where you might find high-ticket items like a rolling suitcase for $4.99. Explain how you’re able to offer name-brand products at such deep discounts. Maybe an item wasn’t as successful as a company would have liked,... View Details
Keywords: Julia Hanna; Miscellaneous Store Retailers; Retail Trade
  • 01 Feb 2000
  • News

Jerry Shafir: A Simmering Success Story

In this business, you're only as good as the person peeling the potatoes," calls out Jerry Shafir (MBA '84) through a rising cloud of steam, as a hundred pounds of freshly chopped vegetables slide into a Jeep-sized cauldron of chicken... View Details
Keywords: Deborah Blagg
  • 01 Oct 1999
  • News

Q & A: Jeanne P. Jackson: A New Regime at Banana Republic

the customer like about the brand? We found that they associated the brand with quality, a sense of adventure, and a pleasant store experience. Then we did some opportunity analyses on what people wished was out there. We found a gigantic hole, which was the stuff... View Details
  • 01 Mar 2017
  • News

Case Study: Moment in the Sun

a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers are healthier and getting better... View Details
Keywords: Dan Morrell
  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

to do something to help people carry on and to give them something to focus on other than the horrors of their news feeds. So she launched an online magazine called We Found Time. Guests on her podcast wrote original essays for busy... View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 01 Jun 1999
  • News

Q & A: Pat Russo - Focused on the Future at Lucent Technologies

and improved customer relationship management opportunities. We're really talking about fundamental changes in how people communicate, get information, and conduct business. Wired for Success Pat Russo worked for eight years in sales and... View Details
  • 10 Jul 2024
  • News

Next Level

Gina Joseph (GMP 29, 2020), chief strategy officer for the technology media company VentureBeat, was recently honored by the San Francisco Business Times in their “40 Under 40” issue. Joseph is thriving in the media, tech, and gaming world—all industries traditionally... View Details
Keywords: Catherine O’Neill Grace
  • 01 Dec 2010
  • News

Do Good: Eat Chocolate

scrappy,” she recalls. “I learned a lot about the community-building aspects of consumer marketing. That experience has been totally relevant to what we’re doing at sweetriot.” When the start-up siren call got too strong, Endline began... View Details
Keywords: Julia Hanna; candy; chocolate; Crop Production; Agriculture; Food Manufacturing; Manufacturing
  • 01 Dec 2014
  • News

Customizing Couture Online

The way Áslaug Magnúsdóttir sees it, her new website, Tinker Tailor, which uses interactive web technology to customize high-end designer clothing, is an old-school approach to fashion. “Couture always was a collaboration between the designer and the customer,” says... View Details
Keywords: April White; fashion; Professional Services
  • 01 Dec 2014
  • News

Alumni and Faculty Books for December 2014

lowering risk. Sean Rosen Is Not for Sale by Jeff Baron (MBA 1978) (Greenwillow Books) Killing Limbaugh by Landon Carter (MBA 1967) (CreateSpace Independent Publishing Platform) The Awakened Relationship: Transforming Upsets and Blame... View Details
  • 01 Mar 2010
  • News

The Meaning of Ramadi

Campbell (MBA '07) Courtesy Donovan Campbell One day in April 2007, my phone started ringing during a customer analytics class at HBS. I kept hitting silence, but the phone kept ringing. Thirteen calls and one very annoyed professor... View Details
Keywords: Donovan Campbell; National Security and International Affairs; Government
  • 18 Mar 2014
  • News

The Oz of Data Opens the Curtain

identify you by your purchase patterns and assemble a profile. Wanamaker was simply living in the wrong century. But it's also a time when the NSA's eavesdropping has many worrying that, on some levels, Big Data is really Big Brother. Those View Details
Keywords: Robert S. Benchley; Data Processing, Hosting, and Related Services; Information
  • 01 Apr 2001
  • News

The Small Business Difference: How Smaller Companies Manage with Less

Management Déjà Vu,” by asking his audience about their concerns, as owners and operators of small businesses. A number of issues were voiced: sales and marketing; cash flow; hiring and motivating employees; smooth succession within... View Details
Keywords: Garry Emmons; Business Schools & Computer & Management Training; Educational Services
  • 01 Jun 2000
  • News

VC Luminary John Doerr: Education Reform Critical to Success of New Economy

sales in excess of $73 billion. After chronicling the landscape of the new economy, Doerr remarked, "You probably figured I was going to come here and talk about technology and venture capital. But I think education is the biggest problem... View Details
  • 01 Dec 1996
  • News

An Entrepreneurial Journey

guy's trombone. My morning's planned down to the second: quick stop at Kinko's to print out my proposal, quick call to Maura to beg her forgiveness I sent her those Calyx & Corolla flowers, so hopefully we're all square and then off to... View Details
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