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  • All HBS Web  (219)
    • News  (29)
    • Research  (130)
  • Faculty Publications  (75)

Show Results For

  • All HBS Web  (219)
    • News  (29)
    • Research  (130)
  • Faculty Publications  (75)
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  • June/July 1997
  • Article

Why Does Business Need a Balanced Scorecard? Part II

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
Citation
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Kaplan, Robert S., and David Norton. "Why Does Business Need a Balanced Scorecard? Part II." Journal of Strategic Performance Measurement 1, no. 3 (June/July 1997): 5–10.
  • October–November 2004
  • Article

The Strategy Map: Guide to Aligning Intangible Assets

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy; Assets; Cooperation
Citation
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Kaplan, Robert S., and David P. Norton. "The Strategy Map: Guide to Aligning Intangible Assets." Strategy & Leadership 32, no. 5 (October–November 2004): 10–17.
  • May–June 2001
  • Article

Building a Strategy-Focused Organization

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy; Organizations
Citation
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Kaplan, Robert S., and David P. Norton. "Building a Strategy-Focused Organization." Ivey Business Journal (May–June 2001): 12–19.
  • 2005
  • Working Paper

Creating the Office of Strategy Management

By: Robert S. Kaplan and David P. Norton
Citation
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Kaplan, Robert S., and David P. Norton. "Creating the Office of Strategy Management." Harvard Business School Working Paper, No. 05-071, April 2005.
  • December 1992 (Revised March 1997)
  • Case

Peoria Engine Plant (A)

By: Robert S. Kaplan and Amy P. Hutton
Describes the cost control system used at an automobile engine plant for labor and overhead costs. The finance staff prepares daily, weekly, and monthly variance reports against budgets. Department supervisors, finance staff, and the plant manager discuss the use and... View Details
Keywords: Cost Management; Cost Accounting; Budgets and Budgeting; Earnings Management; Reports; Financial Reporting; Management Analysis, Tools, and Techniques; Performance Improvement; Performance Productivity; Factories, Labs, and Plants; Auto Industry
Citation
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Kaplan, Robert S., and Amy P. Hutton. "Peoria Engine Plant (A)." Harvard Business School Case 193-082, December 1992. (Revised March 1997.)
  • November 1993 (Revised March 1997)
  • Case

Romeo Engine Plant

By: Amy P. Hutton and Robert S. Kaplan
A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now is to solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Management Practices and Processes; Groups and Teams; Performance Efficiency; Performance Improvement; Manufacturing Industry; Auto Industry
Citation
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Hutton, Amy P., and Robert S. Kaplan. "Romeo Engine Plant." Harvard Business School Case 194-032, November 1993. (Revised March 1997.)
  • April 1997
  • Case

Romeo Engine Plant (Abridged)

By: Robert S. Kaplan and Amy P. Hutton
A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details
Keywords: Cost Accounting; Cost Management; Groups and Teams; Employees; Performance Improvement; Auto Industry
Citation
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Kaplan, Robert S., and Amy P. Hutton. "Romeo Engine Plant (Abridged)." Harvard Business School Case 197-100, April 1997.
  • Article

Why Does Business Need a Balanced Scorecard? Part II

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
Citation
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Related
Kaplan, Robert S., and David Norton. "Why Does Business Need a Balanced Scorecard? Part II." Cost Management 11, no. 3 (May–June 1997): 5–10.
  • February/March 1997
  • Article

Why Does Business Need a Balanced Scorecard? Part I

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard
Citation
Related
Kaplan, Robert S., and David Norton. "Why Does Business Need a Balanced Scorecard? Part I." Journal of Strategic Performance Measurement (February/March 1997): 5–11.
  • April 1997
  • Case

Peoria Engine Plant (A): (Abridged)

By: Robert S. Kaplan and Amy P. Hutton
Describes the cost control system used at an automobile engine plant for labor and overhead costs. The finance staff prepares daily, weekly, and monthly variance reports against budgets. Department supervisors, finance staff, and the plant manager discuss the use and... View Details
Keywords: Motivation and Incentives; Cost Management; Financial Reporting; Performance Improvement; Budgets and Budgeting; Auto Industry
Citation
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Kaplan, Robert S., and Amy P. Hutton. "Peoria Engine Plant (A): (Abridged)." Harvard Business School Case 197-099, April 1997.
  • March 2006
  • Article

How to Implement a New Strategy Without Disrupting Your Organization

By: Robert S. Kaplan and David P. Norton
Keywords: Organizations; Policy
Citation
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Kaplan, Robert S., and David P. Norton. "How to Implement a New Strategy Without Disrupting Your Organization." Harvard Business Review 84, no. 3 (March 2006).
  • October 2005
  • Article

The Office of Strategy Management

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy; Management
Citation
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Kaplan, Robert S., and David P. Norton. "The Office of Strategy Management." Harvard Business Review 83, no. 10 (October 2005).
  • Article

Strategy Maps

By: Robert S. Kaplan and David P. Norton
Keywords: Strategy
Citation
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Kaplan, Robert S., and David P. Norton. "Strategy Maps." Strategic Finance 85, no. 9 (March 2004).
  • fall 1996
  • Article

Linking the Balanced Scorecard to Strategy

By: Robert S. Kaplan and David Norton
Keywords: Balanced Scorecard; Strategy
Citation
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Kaplan, Robert S., and David Norton. "Linking the Balanced Scorecard to Strategy." California Management Review 39, no. 1 (fall 1996): 53–79.
  • 2020
  • Working Paper

Updating the Balanced Scorecard for Triple Bottom Line Strategies

By: Robert S. Kaplan and David McMillan
Many companies are now attempting to achieve triple bottom line performance on financial, environmental, and societal metrics. Successful strategies for such performance, however, generally require new relationships among multiple players in multiple sectors across a... View Details
Keywords: Balanced Scorecard; Adaptation; Environmental Sustainability; Social Issues; Performance; Strategy
Citation
SSRN
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Kaplan, Robert S., and David McMillan. "Updating the Balanced Scorecard for Triple Bottom Line Strategies." Harvard Business School Working Paper, No. 21-028, August 2020.
  • Article

Managing Alliances with the Balanced Scorecard

By: Robert S. Kaplan, David P. Norton and Bjarne Rugelsjoen
The article addresses failures in strategic alliances and illustrates, via a detailed description of the successful strategic alliance between Solvay Pharmaceuticals Inc. and Quintiles company how the creation of a strategy map and Balanced Scorecard helps align the... View Details
Keywords: Alliances; Balanced Scorecard; Employees; Alignment; Corporate Governance; Interests; Management Practices and Processes; Goals and Objectives; Partners and Partnerships
Citation
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Kaplan, Robert S., David P. Norton, and Bjarne Rugelsjoen. "Managing Alliances with the Balanced Scorecard." Harvard Business Review 88, nos. 1/2 (January–February 2010): 114–120.
  • Article

The Office of Strategy Management

By: R. S. Kaplan and David P. Norton
Keywords: Strategy; Management
Citation
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Related
Kaplan, R. S., and David P. Norton. "The Office of Strategy Management." Strategic Finance 87, no. 4 (October 2005): 8, 10, 59–60.
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

why farmers are less likely to adopt export crops. Strategic Alliances: Bridges Between 'Islands of Conscious Power' Authors:George P. Baker, Robert Gibbons, and Kevin J.... View Details
Keywords: Martha Lagace
  • Article

Knowing the Score

By: Robert S. Kaplan and David Norton
Citation
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Kaplan, Robert S., and David Norton. "Knowing the Score." Financial Executive 12, no. 6 (November–December 1996): 30–33.
  • June 2005 (Revised September 2005)
  • Case

Accounting at MacCloud Winery

By: David F. Hawkins, Robert S. Kaplan and Gregory S. Miller
Uses a fictional new winery to introduce accounting concepts and practices such as assets, liabilities, expenses, the matching principle, and contingent activities. Designed to approach the subject at a conceptual level, allowing class discussion to focus on the... View Details
Keywords: Financial Reporting; Theory; Accounting
Citation
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Hawkins, David F., Robert S. Kaplan, and Gregory S. Miller. "Accounting at MacCloud Winery." Harvard Business School Case 105-081, June 2005. (Revised September 2005.)
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