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- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
kill only one. While such damned-if-you-do-damned-if-you-don’t ethical dilemmas have traditionally been the focus of public debates about AV algorithm design, they are the wrong way to look at the issue, say De Freitas and his co-authors, who include View Details
- 17 Jan 2019
- Research & Ideas
Why Business Should Support Employees Who Are Caregivers
friend, more workers are scaling back, stepping away, or choosing alternative professional opportunities that help them balance these demands. Companies that ignore this emerging crisis risk losing their hardest-to-find and highest-paid... View Details
- March 2023
- Teaching Note
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
- 03 Aug 2016
- Research & Ideas
Ominous Background Music Is Bad for Sharks
associated with shark footage. In a series of experiments, researchers found that music indeed has the power to influence public perceptions of sharks. Participants who viewed footage of swimming sharks set to ominous background music... View Details
- 10 Sep 2001
- Research & Ideas
The Negotiator’s Secret: More Than Merely Effective
wildly inaccurate, the psychology of perception systematically leads negotiators to major errors. Self-Serving Role Bias. People tend unconsciously to interpret information pertaining to their own side in a strongly self-serving way. The... View Details
Keywords: by James K. Sebenius
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
learning; when staff believe that support for learning-oriented culture, practices, and leadership is low, they may be less willing or able to share ideas. Purpose: We examined how staff perception of organizational support for learning... View Details
Keywords: Dina Gerdeman
- 19 Jun 2007
- First Look
First Look: June 19, 2007
and that this difference in construal partly underlies future lock-in. Download the paper: http://www.hbs.edu/research/pdf/07-038.pdf A Perceptions Framework for Categorizing Inventory Policies in Single-stage Inventory Systems... View Details
Keywords: Martha Lagace
- 01 Oct 2001
- Research & Ideas
Five Questions for James Austin
by the two organizations discovering, incrementally, opportunities for mutually beneficial value creation. The closer collaboration is fostered by a perception of shared objectives and values and a growing level of trust. Making it all... View Details
Keywords: by Carla Tishler
- March 2008
- Article
Functional Imaging of Decision Conflict
By: J. B. Pochon, Jason Riis, A. Sanfey, L. Nystrom and J. D. Cohen
Decision conflict occurs when people feel uncertain as to which option to choose from a set of similarly attractive (or unattractive) options, with many studies demonstrating that this conflict can lead to suboptimal decision making. In this article, we investigate the... View Details
Pochon, J. B., Jason Riis, A. Sanfey, L. Nystrom, and J. D. Cohen. "Functional Imaging of Decision Conflict." Journal of Neuroscience 28, no. 13 (March 2008).
- November 2022
- Article
Opportunity Neglect: An Aversion to Low-probability Gains
By: Emily Prinsloo, Kate Barasz, Leslie K. John and Michael I. Norton
Seven preregistered studies (N = 2,890) conducted in the field, lab, and online document opportunity neglect: a tendency to reject opportunities with low probability of success, even when they come with little or no objective cost (e.g., time, money,... View Details
Prinsloo, Emily, Kate Barasz, Leslie K. John, and Michael I. Norton. "Opportunity Neglect: An Aversion to Low-probability Gains." Psychological Science 33, no. 11 (November 2022): 1857–1866.
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
working paper is instead focused on perceptions of political risk by domestic business leaders active in Latin America and South Asia since the 1970s. Employing data from the Creating Emerging Markets oral... View Details
Keywords: Dina Gerdeman
- 23 Apr 2001
- Research & Ideas
Market Research Meets the “People Factor”
managers were not likely to embrace research results that caught them off-guard. "If the purpose of research information is to reduce uncertainty (and thereby the risk associated with making a hitherto unsupported decision),"... View Details
Keywords: by Martha Lagace
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
behind the perception that the NFL head coach fraternity is getting younger. Rewards and risks Are these teams investing in youth making smart decisions? Perhaps. Coaching legends Jon Gruden, Bill Cowher,... View Details
- 11 Jul 2012
- Research & Ideas
Book Excerpt: ’The Future of Boards’
organization has the controls and procedures that will red-light or highlight risks when they need to be highlighted?" Other directors disagreed, believing that the board should devote less time to compliance issues and more to... View Details
Keywords: by Jay Lorsch
- 10 Aug 2015
- Research & Ideas
Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers
Lower CEO-to-Worker Pay Ratios. “The perception of wage fairness affects purchasing intentions” "The perception of wage fairness affects purchasing intentions," says Bhavya Mohan, a doctoral student in the... View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
quality metrics are unreliable and thus, recent legislation may result in unintended consequences. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54443 in press Business History Internment as a Business Challenge: Political View Details
Keywords: Sean Silverthorne
- 03 Jul 2012
- First Look
First Look: July 3
own right. This article explores what the teams research community has to gain by researching, theorizing, and understanding the many new forms of contemporary collaboration. Working PapersHow Do Risk Managers Become Influential? A... View Details
Keywords: Sean Silverthorne
- 23 Mar 2003
- Research & Ideas
Globalization: Little Impact on the Continent
own. Africa has still not played the role we'd expect it to play in this messy phenomenon of globalization.— Debora Spar "I think the perception is that globalization is creating more losers than winners," he said. But Papa... View Details
Keywords: by Julie Jette
- 08 Jul 2002
- What Do You Think?
Have We Carried the Concept of Alignment Too Far?
Paulson said last month, "I cannot think of a time when business overall has been held in less repute." Regardless of the facts and the appropriateness of the responses, it now appears that actions based on perceptions will not... View Details
Keywords: by James Heskett
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
In 2009, a stroke victim at a Los Angeles medical center started losing his hair following a CT brain perfusion scan. After some confusion, doctors determined he had been subject to a radiation overdose—a serious accident that might lead to a lifetime of increased... View Details