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- All HBS Web (218)
- Faculty Publications (49)
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- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
conflict," says Chua. "The key word here is 'ambient,' looking at the effect that cultural conflicts can have on an observer. That flows more through the perceptions we have about other cultures." The effect of indirect conflict happens... View Details
Keywords: by Michael Blanding
- March 2023
- Teaching Note
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
- 03 Aug 2016
- Research & Ideas
Ominous Background Music Is Bad for Sharks
associated with shark footage. In a series of experiments, researchers found that music indeed has the power to influence public perceptions of sharks. Participants who viewed footage of swimming sharks set to ominous background music... View Details
- 01 Oct 2001
- Research & Ideas
Five Questions for James Austin
by the two organizations discovering, incrementally, opportunities for mutually beneficial value creation. The closer collaboration is fostered by a perception of shared objectives and values and a growing level of trust. Making it all... View Details
Keywords: by Carla Tishler
- November 2022
- Article
Opportunity Neglect: An Aversion to Low-probability Gains
By: Emily Prinsloo, Kate Barasz, Leslie K. John and Michael I. Norton
Seven preregistered studies (N = 2,890) conducted in the field, lab, and online document opportunity neglect: a tendency to reject opportunities with low probability of success, even when they come with little or no objective cost (e.g., time, money,... View Details
Prinsloo, Emily, Kate Barasz, Leslie K. John, and Michael I. Norton. "Opportunity Neglect: An Aversion to Low-probability Gains." Psychological Science 33, no. 11 (November 2022): 1857–1866.
- March 2008
- Article
Functional Imaging of Decision Conflict
By: J. B. Pochon, Jason Riis, A. Sanfey, L. Nystrom and J. D. Cohen
Decision conflict occurs when people feel uncertain as to which option to choose from a set of similarly attractive (or unattractive) options, with many studies demonstrating that this conflict can lead to suboptimal decision making. In this article, we investigate the... View Details
Pochon, J. B., Jason Riis, A. Sanfey, L. Nystrom, and J. D. Cohen. "Functional Imaging of Decision Conflict." Journal of Neuroscience 28, no. 13 (March 2008).
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
working paper is instead focused on perceptions of political risk by domestic business leaders active in Latin America and South Asia since the 1970s. Employing data from the Creating Emerging Markets oral... View Details
Keywords: Dina Gerdeman
- 19 Jun 2007
- First Look
First Look: June 19, 2007
and that this difference in construal partly underlies future lock-in. Download the paper: http://www.hbs.edu/research/pdf/07-038.pdf A Perceptions Framework for Categorizing Inventory Policies in Single-stage Inventory Systems... View Details
Keywords: Martha Lagace
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
behind the perception that the NFL head coach fraternity is getting younger. Rewards and risks Are these teams investing in youth making smart decisions? Perhaps. Coaching legends Jon Gruden, Bill Cowher,... View Details
- 10 Sep 2001
- Research & Ideas
The Negotiator’s Secret: More Than Merely Effective
wildly inaccurate, the psychology of perception systematically leads negotiators to major errors. Self-Serving Role Bias. People tend unconsciously to interpret information pertaining to their own side in a strongly self-serving way. The... View Details
Keywords: by James K. Sebenius
- 10 Aug 2015
- Research & Ideas
Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers
Lower CEO-to-Worker Pay Ratios. “The perception of wage fairness affects purchasing intentions” "The perception of wage fairness affects purchasing intentions," says Bhavya Mohan, a doctoral student in the... View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
quality metrics are unreliable and thus, recent legislation may result in unintended consequences. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54443 in press Business History Internment as a Business Challenge: Political View Details
Keywords: Sean Silverthorne
- 25 Sep 2007
- First Look
First Look: September 25, 2007
Data were analyzed for type of failure and frequency of occurrence. Interviews were conducted with frontline staff. Principal Findings. The two most frequent categories of operational failures, equipment/supplies and facility issues, posed safety View Details
Keywords: Martha Lagace
- 23 Nov 1999
- Research & Ideas
Bringing the Environment Down to Earth
considerations of social responsibility are important, executives who frame environmental problems solely in those terms may overlook the business opportunities and risks that come with such problems. Treating environmental issues like... View Details
Keywords: by Forest Reinhardt
- 02 Sep 2014
- Research & Ideas
Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping
startup funds—and what allowed them to take the risk of launching a company." Curiosity eventually led to his doctoral dissertation: a series of studies showing a definitive link between the social safety net and entrepreneurship. In... View Details
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
predictable surprises. Finally, many are more willing to run the risk of incurring a large but small-probability loss in the future rather than accepting a smaller, yet certain loss now. We don't want to invest in preventing a problem... View Details
Keywords: by Martha Lagace
- 13 Mar 2018
- First Look
March 13, 2018
perceptions that their own advice will not be followed. Advice seekers fail to anticipate this negative relational impact, exposing them to unanticipated adverse consequences of their advice-seeking decisions. These findings challenge... View Details
Keywords: Sean Silverthorne
- 23 Jul 2024
- In Practice
The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
upending longstanding principles of free trade established when China joined the World Trade Organization in 2001. Today, multinational firms must adapt, both in terms of trade and doing business within China itself. In fact, some experts say the biggest View Details
- 23 Mar 2003
- Research & Ideas
Globalization: Little Impact on the Continent
own. Africa has still not played the role we'd expect it to play in this messy phenomenon of globalization.— Debora Spar "I think the perception is that globalization is creating more losers than winners," he said. But Papa... View Details
Keywords: by Julie Jette
- 03 Jul 2012
- First Look
First Look: July 3
own right. This article explores what the teams research community has to gain by researching, theorizing, and understanding the many new forms of contemporary collaboration. Working PapersHow Do Risk Managers Become Influential? A... View Details
Keywords: Sean Silverthorne