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  • All HBS Web  (1,538)
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  • All HBS Web  (1,538)
    • People  (4)
    • News  (401)
    • Research  (942)
    • Events  (13)
    • Multimedia  (1)
  • Faculty Publications  (561)
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  • 01 Jun 2017
  • News

Case Study: Something New

affordable prices, a unique offering in the otherwise crowded wedding industry. But custom design creates ongoing operational challenges. As it grows, should Anomalie leverage its supply-chain advantages to create a line of off-the-rack... View Details
Keywords: April White
  • 01 Mar 2016
  • News

Case Study: Paper Chase

operates four sales kiosks in the Boston area, with mobile retail teams that visit local fairs and markets. The kiosks offer a valuable in-person experience with a high conversion rate for the $8–$13 cards.... View Details
  • 25 Jul 2012
  • News

Movie Magic

swipe of a credit card. “Automated retail sounds better,” suggests Gregg Kaplan (MBA 1997). Recruited by McDonald’s to help start new businesses within the fast-food giant, in 2002 Kaplan oversaw the installation of six kiosks in... View Details
Keywords: vending machines; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 01 Jun 2015
  • News

Case Study: Sneak Peak

1,000 retail outlets, including Target and Toys “R” Us. Revenue has grown rapidly with just one flavor, but after multiple discussions with venture capital groups, it became clear that investors were looking for companies that had reached... View Details
Keywords: Whole Foods; Retail Trade; Retail Trade; Retail Trade; Retail Trade
  • 01 Dec 2005
  • News

Buy the Book

as a sublime integration of operations and marketing,” says Deighton, who taught the case to MBAs for the first time this fall in the elective course Consumer Marketing. “Patterson understands that if you want shelf space you need to... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 01 Sep 2004
  • News

Stiletto Science

feet.” Or, as Hughes described it, “A shoe you can think in.” Hughes is chairman of HBN Shoe, which owns Insolia, a biomechanically correct design that’s built into a heeled shoe and can’t be seen when the shoe is being worn. Nordstrom is currently the only View Details
Keywords: high-heeled shoes; Retail Trade; Retail Trade
  • 01 Dec 2017
  • News

2017 in Retail: Voice-Activated, One-Hour-Delivery Shopping

innovation is accelerating rapidly, and means big changes and challenges for the sector. We are seeing rapid changes both in traditional retailers and in startups. The largest traditional retailers are... View Details
Keywords: Ron Johnson (MBA 1984), founder and CEO, Enjoy
  • 01 Jun 2002
  • News

In VMI Partnerships, the Devil is in the Data

other words, if a retailer only gives the manufacturer warehouse stock information rather than actual sales data, or if the data is sent by fax instead of electronic transfer (which can be more efficiently verified), VMI may not pay off.... View Details
Keywords: Laura Singleton (MBA 1988)
  • 01 Apr 1998
  • News

Booting Up

cater properly to larger-footed women. One day a shoe manufacturer finally said to me, 'Why don't you do something about that?'" Intrigued by the challenge, Thornton interviewed shoe retailers and manufacturers and even took a $6-an-hour... View Details
Keywords: Marguerite Rigoglioso
  • 06 Dec 2021
  • News

Action Plan: Whole Sale

The future of retail won’t be brick and mortar or online, says Musab Balbale (MBA 2007). Instead, it will be a more inclusive combination of the two. Balbale, who spent several years of his career focused exclusively on online sales, is... View Details
Keywords: April White; ecommerce; bricks and mortar; marketing; beauty
  • 01 Nov 2013
  • News

Selling Crafts with a Story

office. They'd touch base for an hour, give each other homework, and then head to their day jobs—Koss working in private equity, investing in retail companies; Paranjape running a bricks-and-mortar lifestyle store. Then they'd hit the... View Details
Keywords: Maureen Harmon; crafts; hobbies; ecommerce; Miscellaneous Store Retailers; Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 01 Mar 2023
  • News

Case Study: Power Nappy

late at night, now that she’s up in the wee hours feeding her baby and scrolling Amazon on her phone, Saigal starts to question the exclusive direct-to-consumer route. “Are we losing out by not being on Amazon—and in retailers like Whole... View Details
Keywords: Jen McFarland Flint; Miscellaneous Manufacturing; Manufacturing
  • 01 Mar 2015
  • News

Fıelds of Gold

expensive foods, retailing at $4,000 or more a pound. Iran is the largest producer of this highly prized spice, which stains food a brilliant golden hue, but David Luo (MBA 2011) believes that Afghanistan could become the world’s... View Details
Keywords: April White; Support Activities for Agriculture and Forestry; Agriculture
  • 01 Jun 2022
  • News

Case Study: Glass Half Full

Image courtesy Ernesto Humpierres Image courtesy Ernesto Humpierres In classic engineer fashion, Ernesto Humpierres (MBA 2011) has always enjoyed building systems, whether it’s a Lego set with his twins or an e-commerce side hustle with their mother, Sarah Scott... View Details
Keywords: Jen McFarland Flint; Nonstore Retailers; Nonstore Retailers
  • 08 Jun 2015
  • News

Doing whatever it takes

When she served as president and COO of Stop & Shop, Carol R. Goldberg (AMP 57, 1969) helped develop the family business into a $4 billion retail giant. (Published June 2015) View Details
  • 01 Mar 2005
  • News

House of Bread on the Rise

McCANN: Former defense atforney learned the bakery business from scratch. The lessons Sheila McCann (OPM 24, 1996) learned from the surprising failure of her second House of Bread retail bakery turned out to be an essential ingredient in... View Details
Keywords: Margie Kelley; Food Services and Drinking Places; Hospitality
  • 26 Feb 2009
  • News

Last Look - March 2009

Our thanks to HRPBA ’60-ers Sandy Krickovic Self and Nancy Needham Merrill, who recognized themselves as the second and third models in the photo. Self wrote: “In Malcolm McNair’s Marketing class, we were studying the women’s retail... View Details
Keywords: Keith Larson; Business Schools & Computer & Management Training; Educational Services; Apparel Manufacturing; Manufacturing
  • 14 Jul 2021
  • News

The First Five Years: Nicolas Manes (MBA 2020)

What are your long-term goals for the company? “In the short term, we are raising a new round of financing to boost our growth in Mexico and to launch an operation in Brazil and in Central America. In the long term, we aspire to be the... View Details
  • 01 Sep 2006
  • News

Notebook

if you walk into Best Buy and purchase a cell phone, we run your credit score and activate the account so you can walk out with a phone that’s ready to use. We tie together the retailers that sell digital services with the providers of... View Details
Keywords: Margie Kelley; Business Schools & Computer & Management Training; Educational Services; Telecommunications; Information
  • 01 Jun 2012
  • News

Noted & Quoted

“J.C. Penney is in a very tough spot. If you ask people today what it stands for, you don’t get a particularly compelling answer.” —HBS professor Rajiv Lal, commenting on the challenge facing retailing guru Ron Johnson (MBA 1984) as the... View Details
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