Publications

07 May 2016
News

Retail in the Blood

last year was named CEO of notonthehighstreet.com, a 10-year-old website that hosts some 5,000 sellers of unique products and experiences in what some view as an increasingly commoditized retail environment. Amidst rumors of a potential... View Details

Keywords: Retail Trade

December 2016
Supplement

Ron Johnson: A Career in Retail

By: Ryan Raffaelli, Joshua D. Margolis and Das Narayandas

This is a video supplement, to be used when teaching the Ron Johnson case. See abstract:

In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his... View Details

Keywords: Leadership; Leadership Development; Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Organizational Behavior; Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States

01 Oct 2010
News

Some retailers starting to raise prices

November 2009
Exercise

Investor Meets Calendar Retailer

By: Ananth Raman, Vishal Gaur and Richard Lai

Keywords: Investment; Retail Industry

December 1998
Case

Retail Financial Services in 1998: Merrill Lynch

By: Stephen P. Bradley and Takia Mahmood

Provides an overview of Merrill Lynch's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the following... View Details

Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry

December 1998
Case

Retail Financial Services in 1998: Fidelity Investments

By: Stephen P. Bradley and Takia Mahmood

Provides an overview of Fidelity Investment's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the... View Details

Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry

December 1998
Case

Retail Financial Services in 1998: Charles Schwab

By: Stephen P. Bradley and Takia Mahmood

Provides an overview of Charles Schwab's current strategy for retail financial services. Retail Financial Services in 1998 should be given to all students as background material. The class should then be split into groups, with each group receiving one of the following... View Details

Keywords: Investment Funds; Management Analysis, Tools, and Techniques; Industry Structures; Competition; Competitive Strategy; Financial Services Industry

Educators

2005
Class Lecture

The Revolution in Retailing

By: David E. Bell

Keywords: Sales; Marketing; Change

May 1984 (Revised May 1988)
Background Note

Retail Financial Services Industry--1984

28 Dec 2016
News

Retail price reality check

31 Mar 2021
Video

From Retail to HBS

07 Jul 2014
Research & Ideas

Banning Big-box Stores Can Hurt Local Retailers

Sometimes city governments issue zoning requirements prohibiting the construction of giant retail stores. The latest: Swansboro, North Carolina, where town residents are hotly debating an ordinance that, in effect, would ban construction... View Details

Keywords: by Carmen Nobel; Retail

January 2021
Supplement

E-Commerce Analytics for CPG Firms (B): Optimizing Assortment for a New Retailer

By: Ayelet Israeli and Fedor (Ted) Lisitsyn

The E-Commerce Analytics group at the traditional CPG firm was in charge of compiling various online sales reports, as well as making data-driven recommendations for sales and marketing tactics. In a series of exercises, students address different data challenges for... View Details

Keywords: Data Analysis; Data Analytics; CPG; Consumer Packaged Goods (CPG); Online Channel; Retail; Retail Analytics; Retailing Industry; Data; Data Sharing; Ecommerce; Assortment Optimization; Assortment Planning; Analytics and Data Science; Retention; Retail Industry; Retail Industry; United States

19 Nov 2018
Sharpening Your Skills

E-Santa: Is Retail Ready for Digital Christmas?

carlballou Most industries are in major digital upheaval, but retail particularly seems in some kind of disruptive spin-cycle. As the retail season eneters its most crucial time of year, we take a deep... View Details

Keywords: by Sean Silverthorne; Retail

1996
Book

An Introduction to Retailing

By: D. E. Bell and W. J. Salmon

Keywords: Retail Industry

May 1998
Teaching Note

Retail in Mexico,1993 TN

By: David B. Yoffie

Teaching Note for (9-793-144). View Details

Keywords: Retail Industry; United States; Mexico

May 2003
Background Note

How to Induce Retailers to Reduce Stockouts?

By: V.G. Narayanan

Describes how the lack of incentive alignment between retailers and their vendors can lead to stockouts. Also describes various means to reduce incentive misalignment and hence stockouts. View Details

Keywords: Motivation and Incentives; Supply Chain Management; Order Taking and Fulfillment; Distribution; Alignment; Business Strategy; Retail Industry; Retail Industry; Retail Industry

Educators