Publications

April 2008
Case

Campbell and Bailyn's Boston Office: Managing the Reorganization

By: Anne Donnellon and Dun Gifford Jr

Ken Winston, the regional sales manager at a securities brokerage firm, has reorganized his generalist salespeople into Key Account Teams (KAT) to increase sales of specialized, higher-margin fixed income products. Winston is also implementing a new corporate... View Details

1996
Chapter

Shark Harvesting and Resource Conservation

By: K. A. Wade-Benzoni, A. E. Tenbrunsel and M. H. Bazerman

Keywords: Animal-Based Agribusiness; Environmental Sustainability; Agriculture and Agribusiness Industry

January 2011 (Revised April 2012)
Case

BBVA Compass: Marketing Resource Allocation

By: Sunil Gupta and Joseph Davies-Gavin

BBVA Compass, the 15th largest commercial bank in the U.S., is a part of the BBVA Group of Spain, the second largest bank in Spain with $755 billion in assets. In December 2010, Frank Sottosanti, Chief Marketing Officer of BBVA Compass, was reviewing the marketing... View Details

Keywords: Advertising; Resource Allocation; Marketing Channels; Marketing Strategy; Performance Evaluation; Banking Industry; United States

18 Jun 2018
News

Time is the scarcest resource for CEOs

December 2011 (Revised April 2012)
Teaching Note

BBVA Compass: Marketing Resource Allocation (TN)

By: Sunil Gupta

Keywords: Marketing; Resource Allocation

06 Nov 2013
What Do You Think?

Is Top-Down Resource Allocation on the Rise?

levels of management was a theme running through several comments. As Dennis Nelson put it, "When an organization knows on what investments its existence depends, and the various returns on its investments, View Details

Keywords: by James Heskett

May 1982
Case

Honeywell Europe: Human Resource Planning (A)

By: Wickham Skinner, D. Q. Mills and Jean K. Trescott

Keywords: Human Resources; Globalized Firms and Management; Planning; Europe

11 Jul 2016
Blog Post

Career Resources to Consider Before You Arrive at HBS

As you consider embarking on an MBA Program at HBS or elsewhere, it is important to become familiar with the resources that will be beneficial to a successful job search. Even before you get access to the plethora of View Details

Web

Educator Resources - Race, Gender & Equity

Educator Resources Creating Inclusive Learning Environments Fostering a culture of dialogue and equity in the classroom Featured Collections & Resources Diversity, Equity & Inclusion: View Details

May 1982
Case

Honeywell Europe: Human Resource Planning (C)--Finland

By: Wickham Skinner, D. Q. Mills and Jean K. Trescott

Keywords: Human Resources; Globalized Firms and Management; Planning; Finland

06 Aug 2018
Blog Post

Parks Management is People Management

I began my MBA with the goal of utilizing business practices for land management issues. Scouring for applicable insights, I attempted filtering my coursework through the lens of a natural resource... View Details

Keywords: Nonprofit / Government

November–December 2018
Article

Online Network Revenue Management Using Thompson Sampling

By: Kris J. Ferreira, David Simchi-Levi and He Wang

We consider a network revenue management problem where an online retailer aims to maximize revenue from multiple products with limited inventory constraints. As common in practice, the retailer does not know the consumer's purchase probability at each price and must... View Details

Keywords: Online Marketing; Revenue Management; Revenue; Management; Marketing; Internet and the Web; Price; Mathematical Methods

Read Now

September 2016 (Revised May 2018)
Case

Zurich Insurance: Fostering People Management Practices

By: Boris Groysberg and Katherine Connolly

Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case provides background for the company, as... View Details

Keywords: Managing Change; Organizational Behavior; Diversity Management; Organizational Architecture; Recruiting; Succession Planning; Management; Organizational Culture; Organizational Change and Adaptation; Leading Change; Human Capital; Human Resources; Insurance; Leadership; Diversity; Organizational Structure; Recruitment; Management Succession; Insurance Industry

September 2015 (Revised September 2020)
Case

Gap Inc.: Refashioning Performance Management

By: Joshua Margolis, Paul McKinnon and Michael Norris

In 2014, clothing retailer Gap Inc. rolled out a new performance management process for headquarters staff that did away with a traditional rating and ranking system. The new process involved informal monthly meetings between managers and their reports, and it more... View Details

Keywords: Performance Management; Retail; HR; Motivation and Incentives; Performance; Management; Human Resources; Performance Evaluation; Apparel and Accessories Industry; Retail Industry

2005
Chapter

Corporate Intervention in Resource Allocation

By: T. R. Eisenmann

Keywords: Resource Allocation; Corporate Strategy

Research Summary

Using IT to Leverage Human Resources in Services

Discussion of the Internet and IT to date concentrates on how they will replace, rather than support, human service providers. While this approach is appropriate for a few firms, it is inadequate for many. The Internet and other information technology... View Details

Article

Where Do Resources Come from? The Role of Idiosyncratic Situations

By: Gautam Ahuja and Riitta Katila

In this paper, we examine the emergence of resources. Our analysis of technological capability acquisition by global U.S.-based chemical firms shows that the emergence of resources is inherently evolutionary. We find that path-creating search that generates resource... View Details

Keywords: Strategy; Resource Allocation