Publications

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June 2015 (Revised February 2017)
Case

Uber and Stakeholders: Managing a New Way of Riding

By: Rosabeth Moss Kanter and Daniel Fox

By 2015, technological innovations—the smartphone and the advanced data connectivity that enabled it—created new opportunities for people to move around cities quickly and conveniently without owning a car, via car-sharing services like Zipcar or new ride-sharing... View Details

Keywords: Uber; Ride-sharing; Sharing Economy; Transportation Network Company; Leadership And Change Management; Stakeholder Management; Managing Change; Leadership; Regulation; Smartphones; Web-enabled Application; Disruptive Technology; Startup Management; Entrepreneurship; Business and Stakeholder Relations; Transportation; Mobile Technology; Transportation Industry; Technology Industry

2010
Book

Denial: Why Business Leaders Fail to Look Facts in the Face--and What to Do About It

By: Richard S. Tedlow

This book deals with two of the biggest problems in business: Why do sane, smart leaders often refuse to accept the facts that threaten their companies? And how do they find the courage to resist denial when facing new trends, changing markets, and tough new... View Details

Keywords: Change Management; Leadership; Problems and Challenges; Personal Characteristics; Competition

29 Jan 2014
News

Joe Biden’s Latest Challenge: Closing the Workplace “Skills Gap”

July 1996 (Revised December 2001)
Case

Becton Dickinson--Designing the New Strategic, Operational, and Financial Planning Process

By: Robert L. Simons, Antonio Davila and Afroze A Mohammed

Describes management's attempts to design and install a sophisticated planning and control system in an international company as it changes its strategy. Issues of strategy implementation, accountability, and performance measurement are at the core of the analysis, as... View Details

Keywords: Organizational Change and Adaptation; Strategy; Business or Company Management; Corporate Accountability; Governance Controls; System; Performance Evaluation

07 Aug 2013
News

Generation Y a tough target for marketers

August 1993 (Revised August 1994)
Background Note

Rhetoric of Change

By: Nitin Nohria

Describes the ways in which managers communicate the need to change, specifically the way in which they use vision, crisis, and transition as rhetorical strategies to mobilize change. Also discusses strategies used by those trying to resist change, setting up what may... View Details

Keywords: Change; Communication Strategy

07 Mar 2022
News

Without Giving In, a United West Needs to Offer Putin a Face-Saving Way Out

October 2001 (Revised April 2002)
Case

Calgene, Inc.

By: Ray A. Goldberg and John T. Gourville

In 1993, Calgene is on the verge of introducing the world's first genetically engineered plant product--a tomato will taste better and stay fresh longer. At the same time, it is using biotechnology to produce improved plant products for the cottonseed and the... View Details

Keywords: Information Technology; Marketing Strategy; Market Entry and Exit; Product Launch; Innovation Strategy; Social Issues; Production; Problems and Challenges; Biotechnology Industry; Agriculture and Agribusiness Industry

2016
Working Paper

Popular Acceptance of Inequality Due to Innate Brute Luck and Support for Classical Benefit-Based Taxation

By: Matthew C. Weinzierl

U.S. survey respondents' views on distributive justice are shown to differ in two specific, related ways from what is conventionally assumed in modern optimal tax research. A large share of respondents, and in some cases a large majority, resist the full equalization... View Details

Keywords: Equality and Inequality; Attitudes; Taxation; Theory; United States

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06 Aug 2019
Working Paper Summaries

Field-Level Paradox and the Co-Evolution of an Entrepreneurial Vision

Keywords: by Ryan Raffaelli and Richard DeJordy; Manufacturing

06 Aug 2015
News

What Salespeople Need to Know About the New B2B Landscape

24 Jun 2016
News

Health insurance mergers put consumers last

April 2022
Case

The First Opium War and Global Free Trade

By: Jeremy Friedman and Allison Lazarus

The First Opium War (1839-1842) symbolized the peak of the era of European imperialism, with a political and cultural legacy that remains potent to this day. The British Empire, “acquired in a fit of absent-mindedness” as one observer famously claimed, seemed to be... View Details

Keywords: Imperialism; Narcotics; Importing; History; Globalized Markets and Industries; Trade; Social Issues

14 Sep 2020
News

The Falling Tides of lIfe

December 2010
Case

Digital Divide

By: Sunil Gupta

In November 2010, Charles Henry, chief marketing officer of a major consumer packaged goods company, was trying to convince his senior managers to enhance the digital presence of the company's brands by significantly increasing their online marketing budget. However,... View Details

Keywords: Budgets and Budgeting; Digital Marketing; Marketing Communications; Marketing Strategy; Information Technology

March 2007 (Revised May 2008)
Case

Iqbal Quadir, Gonofone, and the Creation of GrameenPhone (Bangladesh)

By: Daniel J. Isenberg, Carin-Isabel Knoop and David Lane

As the smallest of 4 partners in a unique wireless telephony venture in Bangladesh that he initiated and helped grow, Iqbal Quadir is trying to acquire a larger stake in the venture when one of the partners wants to sell his shares. However, Quadir faces stiff... View Details

Article

Popular Acceptance of Inequality Due to Innate Brute Luck and Support for Classical Benefit-based Taxation

By: Matthew C. Weinzierl

U.S. survey respondents' views on distributive justice differ in two specific, related ways from what is conventionally assumed in modern optimal tax research. When expressing their preferences over allocations in stylized, hypothetical scenarios meant to isolate key... View Details

Keywords: Optimal Taxation; Welfarism; Luck; Benefit-based Taxation; Taxation; Equality and Inequality; Attitudes

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05 Oct 2020
News

Rebecca Henderson Brings Urgent Outside Voice to Sourcing Journal Summit

September 1992 (Revised September 1993)
Case

Cleveland-Cliffs, Inc.

By: Jay O. Light

A New York-based money manager owns a sizable percentage of the common shares of Cleveland-Cliffs, a U.S. iron ore producer. The money manager would prefer that Cliffs pay out or otherwise return $100 million of "excess cash" to the shareholders. The management resists... View Details

Keywords: Asset Management; Financial Strategy; Mining; Business and Shareholder Relations; Financial Services Industry