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- All HBS Web (187)
- Faculty Publications (5)
- 22 Oct 2013
- First Look
First Look: October 22
further acted as a lightning rod such that team members' emotional responses to them were constant reminders of subgroup differences on these teams, which further fueled negative emotions. Our findings extend theory on subgroup dynamics... View Details
Keywords: Sean Silverthorne
- 14 Jan 2022
- Blog Post
Embracing Activism for Social Change
In 2020, the city of Detroit logged some 7,000 calls involving mental health emergencies—a critical issue, notes Detroit Mayor Mike Duggan, who says, “When the mentally ill turn to the police for a response, the system is broken.” To fix... View Details
- 03 Dec 2001
- What Do You Think?
What Happens When the Sumo Master Learns Judo?
Summing Up Respondents to the latest "What Do You Think?" column expressed a general lack of concern about adverse effects from Microsoft's settlement with the Federal Government for a variety of reasons. Charley Cullinane View Details
Keywords: by James Heskett
- 27 Jul 2020
- Blog Post
HBS Summer Fellows Respond to COVID-19
children. It has been a privilege to improve access to the Paycheck Protection Program, to serve the public sector so early in my career, and to impact an issue so close to my heart. Raquel Schreiber: Engaging with critical problems involves understanding the larger... View Details
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
person's commitment to service outside of their profession ... as good an indication as any of a person's commitment to more than just achieving status and making money" (Tammy Doty); 3) encouraging a school's admissions group to "focus inward and nurture in... View Details
Keywords: by James Heskett
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
When cybersecurity firm CrowdStrike distributed a faulty software update in July, it impacted a staggering 8.5 million devices. The crisis rippled through commercial airline operations, package delivery logistics, ecommerce, and health care, to name a few. This... View Details
Keywords: by Hise Gibson and Anita Lynch
- 23 Apr 2019
- Blog Post
HBS Shares Their Favorite Books for HR Leaders
employee. In order to achieve this it is necessary to design a system to support a high level of service and consistently reinforce that culture. Human resources practices have the power to impact company culture. The case studies... View Details
Keywords: All Industries
- 22 May 2020
- Blog Post
Remembering Well and Making Meaning of Memorial Day
of white marble headstones remind me of all – especially those I followed, fought alongside, and led – who lie interred in veterans' cemeteries from Arlington to Sacramento. In a real sense, those who volunteered to go in our place gave... View Details
- 08 May 2022
- Blog Post
The Territory of Motherhood: A Reflection in Honor of Mother’s Day
weeks early, just like his sister. While this was on our radar, having a premature baby isn’t quite something you can plan for. The only thing that quieted my mind at night was knowing we’d been here before and that we had an amazing support View Details
- 25 Mar 2022
- Blog Post
ClimateCAP 2022
and its speakers, are a welcome reminder of the passion, capital, and innovation being directed toward climate mitigation and adaptation. There is hope yet.” - Lee Scott (MBA 2023) “I was particularly moved by meeting MBAs from over 24... View Details
- 07 Mar 2005
- What Do You Think?
Should Business Management Be Regarded as a Profession?
type of system is not new to the financial services field." And Kim Osorio reminds us, "Within my field of human resources we already have a certification program... ." Will recent events lead... View Details
Keywords: by James Heskett
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
system promoted a high level of collaboration—"(It was) brilliant!" P. A. Chacko said that "pay bands and the roles/designation levels which are mapped to each may start facilitating aspirational endeavours." Kristin... View Details
Keywords: by James Heskett
- 04 Apr 2011
- Research & Ideas
Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon
that the system isn't set up to incentivize health care workers to do that. "The reason it's never done is that nobody gets paid to do it .there's no incentive to do anything," Cutler said. Services Not Emphasized In terms of... View Details
- 06 Aug 2020
- Blog Post
WHY WE STARTED THE HBS BLACK INVESTMENT CLUB
on my own journey this year with the Black Investment Club and reminded me why I was so determined to get this initiative off the ground before leaving HBS. BIRTH OF AN IDEA In the fall of 2019, during my second year of business school, I... View Details
Keywords: All Industries
- 11 Dec 2018
- Research & Ideas
Free Trade Needs Nurturing—and Other Lessons from History
anymore, but it is a useful reminder of how high the stakes can be. Roscini: Normally the parties reach an agreement, ideally under the auspices and rules of the WTO. The problem is that nowadays trade wars may have unintended... View Details
Keywords: by Staff; Auto; Aerospace; Chemical; Consumer Products; Electronics; Energy; Industrial Products; Manufacturing; Shipping; Transportation
- 01 Jun 2001
- News
Teaching for the Ages: the MBA Classroom in the 21st Century
different could things be?” It’s only been thirteen years since I graduated from HBS, and we in the Class of 1988 were remarkably forward-thinking about technology. Ours was the first class to have a subject called Management Information View Details
- 01 Dec 2018
- News
Trade Off
there? SR: A lot of my work is on earlier periods, when trade wars were literally wars—when the English, say, set out to blow the Dutch out of the water, and they did. We aren’t in that world anymore, but it is a useful reminder of how... View Details
- 01 Sep 2010
- News
A CEO Goes Undercover
employees. But I was also reminded that the enthusiasm our guests feel about our parks won’t rise any higher than the enthusiasm of our employees. And it is my job as their leader to be our employees’ champion — to ensure their well-being... View Details
- 01 Sep 2004
- News
Clay Christensen (MBA 1979)
several MIT professors, I cofounded Ceramics Process Systems Corporation, a technology company where I served as chairman and president until I earned my DBA and joined the HBS faculty in 1992. It was really my time with that company that... View Details
- 01 Mar 2012
- News
Putting Ghosts to Rest
problems during rollout. What I love about working in Africa is that I am constantly reminded that I don’t know what I don’t know, and that with every project there is something more to learn, a new perspective to add to my toolbox as I... View Details